Correct
Departmentalization Setting up units of assigned activities and delegating authority to a
supervisor (department head) responsible for performance.
Profession A type of job that requires special education, training, or skill.
Professionalism The orchestrated manner in which one carries out their work.
Certification Official approval to do something professionally or legally.
Professional Organizations A network of professionals who are interested and committed
to helping one another. Major support groups where problems and concerns are shared and
possible solutions are suggested.
Ethics Moral standard of conduct and behavior. The study of what is morally good and
bad, right and wrong regarding human behavior and human characteristics.
,Advocacy To act, speak, or write in support of an issue.
Protesting Strongly expressing ones objection to an issue.
Activism Vigorous involvement in order to achieve a goal.
Regulatory Requirements All Medicare and Medicaid skilled nursing facilities and nursing
facilities are surveyed under the OBRA regulations.
Interpretive Guidelines "Professional standards of quality" means services that are
provided according to accepted standards of clinical practice. Standards regarding quality care
practices may be published by a professional organization, licensing board, accreditation body
or other regulatory agency.
Survey Process Focus is outcome of care. Residents and care provided are observed.
Residents, family, staff and volunteers are interviewed, and residents' medical records are
reviewed to be sure they were congruent and that residents were receiving quality care.
, Deficiency Once the investigation is complete, the regulatory requirements have been
reviewed, and it has been determined that noncompliance exists. Severity is based on the
resultant effect or potential for harm to the resident.
Plan of Correction If residents are not in immediate danger, the facility will be given a
designated time frame to correct deficiency.
CMS Centers for Medicare and Medicaid Services. Established by the United States
Government to process the medical claims for those persons who are covered by this national
insurance program. Physicians and medical facilities send claims to these centers for payment.
Life Course Perspective How one experiences a timetable of life events and society looks
upon how a person chooses his/her life course.
Life Span The greatest number of years a person can live.