TRAINING AND DEVELOPMENT EXAM
#3 QUESTIONS AND ANSWERS
High Potential Employees - Answer-Those people that the company believes are
capable of being successful in higher-level managerial positions, such as general
managers of a strategic business unit, functional director, or CEO.
Nine Box Grid - Answer-3 by 3 matrix used by groups of managers and executives to
compare employees within one department, function, or the entire company.
On-Boarding - Answer-Socialization, refers to the process of helping new hires
adjust to social and performance aspects of their new jobs.
4 Steps in On-Boarding - Answer-1. Compliance
2. Clarification
3. Culture
4. Connection
Sector Partnership - Answer-Government agencies, industry trade groups that help
identify the skills that local employers require and work with community colleges,
universities, and other educational institutions to provide qualified employees.
School-to-Work Opportunities Act - Answer-Designed to assist the states in building
systems that prepare students for high-skill, high-wage jobs or education.
Workforce Investment Act of 1998 - Answer-A comprehensive workforce investment
system. The reformed system is intended to be customer focused, help Americans
manage their career through information, and high quality services, and help U.S
companies find skilled workers.
Lifelong Learning Account (LILA) - Answer-An account for adult education into which
both the employee and the company contribute and employee keeps- even if he or
she leaves the company.
Joint Union Management Training Programs - Answer-Wide range of services
designed to help employees learn skills that are "portable" - that is valuable to
employers in other companies or industries.
Copyrights - Answer-Protect the expression of an idea, but not the ideas that the
material contains.
Reasonable Accommodation - Answer-Making training facilities readily accessible to
and usable by individuals with disabilities.
Diversity Training - Answer-Learning efforts that are designed to change employees
attitudes about diversity and/or develop skills needed to work with a diverse
workforce.
, The Goals of Diversity Training - Answer-1. Eliminate values, stereotypes, and
managerial practices that inhibit employee's personal development.
2. Allow Employees to contribute to organizational goals regardless of their race,
sexual orientation, gender, family status, religious orientation, or cultural background.
Managing Diversity and Inclusions - Answer-Creating an environment that allows all
employees to contribute to organizational goals and experience personal growth.
Cross Cultural Preparation - Answer-Educates employees (expatriates) and their
families who are to be sent to a foreign country.
Repatriation - Answer-Prepares expatriates for return to their parent company and
home country from the foreign assignment.
Upward Feedback - Answer-Appraisal that involves collecting subordinates
evaluations of managers' behavior and skills.
360-Degree Feedback Systems - Answer-Employees' behaviors or skills are
evaluated not only by subordinate but by peers, customers, boxes, and themselves.
Job Experiences - Answer-Relationship, problems, demands, tasks, or other features
that employees face in their jobs.
Job Enlargement - Answer-Adding Challenges or new responsibilities to employees'
current job.
Job Rotation - Answer-Gives employees a series of job assignments in various
functional areas of the company or movement among jobs in a single functional area
or department.
Transfer - Answer-An employee is assigned a job in a different area of the company.
Promotion - Answer-Advancements into positions with greater challenges, more
responsibility, and more authority than in previous job. (Includes pay increases)
Downward Move - Answer-An employee is given less responsibility and authority.
Externship - Answer-A company allowing employees to take full-time operational role
at another company.
Temporary Assignment - Answer-Job tryouts such as employees taking on a position
to help them determine if they are interested in working in a new role, employee
exchanges, sabbaticals, and voluntary assignment.
Sabbatical - Answer-A leave of absence from the company to renew or develop
skills. Employee will often receive full pay and benefits.
Mentor - Answer-An experienced, productive, senior employee who helps develop a
less experienced employee. (protege)
#3 QUESTIONS AND ANSWERS
High Potential Employees - Answer-Those people that the company believes are
capable of being successful in higher-level managerial positions, such as general
managers of a strategic business unit, functional director, or CEO.
Nine Box Grid - Answer-3 by 3 matrix used by groups of managers and executives to
compare employees within one department, function, or the entire company.
On-Boarding - Answer-Socialization, refers to the process of helping new hires
adjust to social and performance aspects of their new jobs.
4 Steps in On-Boarding - Answer-1. Compliance
2. Clarification
3. Culture
4. Connection
Sector Partnership - Answer-Government agencies, industry trade groups that help
identify the skills that local employers require and work with community colleges,
universities, and other educational institutions to provide qualified employees.
School-to-Work Opportunities Act - Answer-Designed to assist the states in building
systems that prepare students for high-skill, high-wage jobs or education.
Workforce Investment Act of 1998 - Answer-A comprehensive workforce investment
system. The reformed system is intended to be customer focused, help Americans
manage their career through information, and high quality services, and help U.S
companies find skilled workers.
Lifelong Learning Account (LILA) - Answer-An account for adult education into which
both the employee and the company contribute and employee keeps- even if he or
she leaves the company.
Joint Union Management Training Programs - Answer-Wide range of services
designed to help employees learn skills that are "portable" - that is valuable to
employers in other companies or industries.
Copyrights - Answer-Protect the expression of an idea, but not the ideas that the
material contains.
Reasonable Accommodation - Answer-Making training facilities readily accessible to
and usable by individuals with disabilities.
Diversity Training - Answer-Learning efforts that are designed to change employees
attitudes about diversity and/or develop skills needed to work with a diverse
workforce.
, The Goals of Diversity Training - Answer-1. Eliminate values, stereotypes, and
managerial practices that inhibit employee's personal development.
2. Allow Employees to contribute to organizational goals regardless of their race,
sexual orientation, gender, family status, religious orientation, or cultural background.
Managing Diversity and Inclusions - Answer-Creating an environment that allows all
employees to contribute to organizational goals and experience personal growth.
Cross Cultural Preparation - Answer-Educates employees (expatriates) and their
families who are to be sent to a foreign country.
Repatriation - Answer-Prepares expatriates for return to their parent company and
home country from the foreign assignment.
Upward Feedback - Answer-Appraisal that involves collecting subordinates
evaluations of managers' behavior and skills.
360-Degree Feedback Systems - Answer-Employees' behaviors or skills are
evaluated not only by subordinate but by peers, customers, boxes, and themselves.
Job Experiences - Answer-Relationship, problems, demands, tasks, or other features
that employees face in their jobs.
Job Enlargement - Answer-Adding Challenges or new responsibilities to employees'
current job.
Job Rotation - Answer-Gives employees a series of job assignments in various
functional areas of the company or movement among jobs in a single functional area
or department.
Transfer - Answer-An employee is assigned a job in a different area of the company.
Promotion - Answer-Advancements into positions with greater challenges, more
responsibility, and more authority than in previous job. (Includes pay increases)
Downward Move - Answer-An employee is given less responsibility and authority.
Externship - Answer-A company allowing employees to take full-time operational role
at another company.
Temporary Assignment - Answer-Job tryouts such as employees taking on a position
to help them determine if they are interested in working in a new role, employee
exchanges, sabbaticals, and voluntary assignment.
Sabbatical - Answer-A leave of absence from the company to renew or develop
skills. Employee will often receive full pay and benefits.
Mentor - Answer-An experienced, productive, senior employee who helps develop a
less experienced employee. (protege)
