TRAINING AND DEVELOPMENT FINAL
EXAM QUESTIONS WITH COMPLETE
ANSWERS
Metrics - Answer-Business-level outcomes chosen to measure the overall value of
training or learning initiatives are referred to as ___________
Staffing Strategy - Answer-___________ refers to the company's decisions
regarding where to find employees, how to select them and the desired mix of
employee skills and statues
baseball teams - Answer-Companies that emphasize innovation and creativity are
labeled as _______
Resistance to change - Answer-When the top management of Mason's firm made it
mandatory for all product managers to undergo skills training, he told his superior
that he would be uncomfortable with the process. He added that he was certain of
not being able to cope with the new developments. In this instance, Mason is
demonstrating _______________________.
True - Answer-Learning organizations emphasize that learning occurs not only at the
individual employee level but also at the group and organizational levels
True - Answer-Emphasis on the creation of intellectual capital and the movement
toward high-performance work systems using teams has resulted in employees
performing many roles once reserved for management
True - Answer-In learning organizations, there is an understanding that failure
provides important information
True - Answer-The CEO of a company is responsible for setting a clear direction of
learning
True about Training - Answer-It is important to realize that for training to be effective,
both learning and transfer of training are needed
Intellectual skills - Answer-Which learning outcomes relate to the ability to design
and code a computer program that meets customer requirements
Reinfocement theory - Answer-Behavior modification is a training method that is
primarily based on ______________
Expectancy - Answer-In the context of expectancy theory, ______________ relates
to trainees' beliefs that they perform the trained skill
Closed skills - Answer-They refer to skill that are to be identically produced by the
trainee on the job
, Metacognition - Answer-__________ refers to individual control over one's thinking
True - Answer-Developing a computer program that meets customer specifications is
an example of an intellectual skills learning outcome
True - Answer-Most educational theories historically have been developed
exclusively to educate children
True - Answer-It is best to include a combination of examples and practice, rather
than all practice
True - Answer-For more complex tasks, relatively long rest periods appear to be
beneficial for learning
Self-directed learning - Answer-This method allows employees to take responsibility
for all aspects of learning, including when it is conducted and who will be involved in
it
Appernticeship - Answer-This method involves assisting a certified tradesperson at a
work site
They allow trainees to act out stills. - Answer-Which of the following is not
characteristic of case studies?
A) Trainees' recommendations are hypothetical.
B) They allow trainees to analyze situations and make recommendations.
C) They allow trainees to act out stills.
D) They often depict realistic situations.
Team Leader Training - Answer-_________ refers to the training that a team
manager receives that focuses on ways to resolve conflict within the team
True - Answer-According to the 70-20-10 model, the majority of learning should be
guided by the employee as opposed to the organization
True - Answer-A potential disadvantages of a panel is that trainees who are relatively
naive about a topic may have difficulty understanding important points
True - Answer-On-the-job training is considered informal because it does not occur
as part if a formal classroom program
is based on the feeling of pride that comes from achieving life goals - Answer-An
employee's protean career__________
Self-assessment - Answer-___________ refers to the use of information by
employees to determine their career interests, values, aptitudes, and behavioral
tendencies
EXAM QUESTIONS WITH COMPLETE
ANSWERS
Metrics - Answer-Business-level outcomes chosen to measure the overall value of
training or learning initiatives are referred to as ___________
Staffing Strategy - Answer-___________ refers to the company's decisions
regarding where to find employees, how to select them and the desired mix of
employee skills and statues
baseball teams - Answer-Companies that emphasize innovation and creativity are
labeled as _______
Resistance to change - Answer-When the top management of Mason's firm made it
mandatory for all product managers to undergo skills training, he told his superior
that he would be uncomfortable with the process. He added that he was certain of
not being able to cope with the new developments. In this instance, Mason is
demonstrating _______________________.
True - Answer-Learning organizations emphasize that learning occurs not only at the
individual employee level but also at the group and organizational levels
True - Answer-Emphasis on the creation of intellectual capital and the movement
toward high-performance work systems using teams has resulted in employees
performing many roles once reserved for management
True - Answer-In learning organizations, there is an understanding that failure
provides important information
True - Answer-The CEO of a company is responsible for setting a clear direction of
learning
True about Training - Answer-It is important to realize that for training to be effective,
both learning and transfer of training are needed
Intellectual skills - Answer-Which learning outcomes relate to the ability to design
and code a computer program that meets customer requirements
Reinfocement theory - Answer-Behavior modification is a training method that is
primarily based on ______________
Expectancy - Answer-In the context of expectancy theory, ______________ relates
to trainees' beliefs that they perform the trained skill
Closed skills - Answer-They refer to skill that are to be identically produced by the
trainee on the job
, Metacognition - Answer-__________ refers to individual control over one's thinking
True - Answer-Developing a computer program that meets customer specifications is
an example of an intellectual skills learning outcome
True - Answer-Most educational theories historically have been developed
exclusively to educate children
True - Answer-It is best to include a combination of examples and practice, rather
than all practice
True - Answer-For more complex tasks, relatively long rest periods appear to be
beneficial for learning
Self-directed learning - Answer-This method allows employees to take responsibility
for all aspects of learning, including when it is conducted and who will be involved in
it
Appernticeship - Answer-This method involves assisting a certified tradesperson at a
work site
They allow trainees to act out stills. - Answer-Which of the following is not
characteristic of case studies?
A) Trainees' recommendations are hypothetical.
B) They allow trainees to analyze situations and make recommendations.
C) They allow trainees to act out stills.
D) They often depict realistic situations.
Team Leader Training - Answer-_________ refers to the training that a team
manager receives that focuses on ways to resolve conflict within the team
True - Answer-According to the 70-20-10 model, the majority of learning should be
guided by the employee as opposed to the organization
True - Answer-A potential disadvantages of a panel is that trainees who are relatively
naive about a topic may have difficulty understanding important points
True - Answer-On-the-job training is considered informal because it does not occur
as part if a formal classroom program
is based on the feeling of pride that comes from achieving life goals - Answer-An
employee's protean career__________
Self-assessment - Answer-___________ refers to the use of information by
employees to determine their career interests, values, aptitudes, and behavioral
tendencies
