WGU C948 CZA5 Task 2 Technical Communication
|Latest Update with complete solution
Technical Communication-C948
Blaise Chapzi Forzi
Western Governors University
Course number: CZA5 Task 2
Instructor: Cornel Levy
Explanation..of..the..Deliverable’s..Relevance..to..the..Audience’s..Role
1. How..the..Content..Addresses..What..the..Audience..Needs..to..Know:
➢ The..CEO..needs..a..high-
level..overview..of..the..breach,..including..its..root..cause,..operational..imp
act,..and..financial..and..reputational..consequences.
➢ The..deliverable..provides..an..immediate..assessment..of..the..breach,..the
actions..taken,..and..the..timeline..for..addressing..the..incident...This..allows
..the..CEO..to..stay..informed..and..make..strategic..decisions.
➢ The..communication..also..includes..the..mitigation..plan..and..identification..o
f
the..cross-
functional..team,..which..is..crucial..for..ensuring..the..breach..is..handled..qui
ckly..and..effectively.
2. Justification..for..Inclusion/Exclusion..of.. Information:
Included. . Information:
➢ Incident..Overview..and..Root..Cause:..The..CEO..needs..to..understand..t
he..attack..vector..and..vulnerabilities..that..need..addressing.
➢ Impact..on..Operations:..The..CEO..needs..to..know..how..this..breach..will
affect..the..company’s..day-to-day..functions..and..potential..long-
term..consequences.
➢ Mitigation..Plan..and..Timeline:..Clear..next..steps..and..a..timeline..ensure..th
e
CEO..knows..what..is..being..done..and..when..to..expect..resolution.
Excluded. . Information:
➢ Detailed..technical..specifics..on..the..attack’s..mechanics..and..exact..vulner
abilities..(i.e.,..specific..malware..or..code)..were..excluded,..as..the..CEO..is. .
not. . expected. . to. . delve. . into. . the. . technical. . aspects.. . Instead,. . they. . requi
re..a..strategic..understanding..of..the..situation.
D...Justification..for..the..Format..of..the..Deliverable
The..format..is..designed..to..provide..the..CEO..with..clear,..concise,..and..high-
|Latest Update with complete solution
Technical Communication-C948
Blaise Chapzi Forzi
Western Governors University
Course number: CZA5 Task 2
Instructor: Cornel Levy
Explanation..of..the..Deliverable’s..Relevance..to..the..Audience’s..Role
1. How..the..Content..Addresses..What..the..Audience..Needs..to..Know:
➢ The..CEO..needs..a..high-
level..overview..of..the..breach,..including..its..root..cause,..operational..imp
act,..and..financial..and..reputational..consequences.
➢ The..deliverable..provides..an..immediate..assessment..of..the..breach,..the
actions..taken,..and..the..timeline..for..addressing..the..incident...This..allows
..the..CEO..to..stay..informed..and..make..strategic..decisions.
➢ The..communication..also..includes..the..mitigation..plan..and..identification..o
f
the..cross-
functional..team,..which..is..crucial..for..ensuring..the..breach..is..handled..qui
ckly..and..effectively.
2. Justification..for..Inclusion/Exclusion..of.. Information:
Included. . Information:
➢ Incident..Overview..and..Root..Cause:..The..CEO..needs..to..understand..t
he..attack..vector..and..vulnerabilities..that..need..addressing.
➢ Impact..on..Operations:..The..CEO..needs..to..know..how..this..breach..will
affect..the..company’s..day-to-day..functions..and..potential..long-
term..consequences.
➢ Mitigation..Plan..and..Timeline:..Clear..next..steps..and..a..timeline..ensure..th
e
CEO..knows..what..is..being..done..and..when..to..expect..resolution.
Excluded. . Information:
➢ Detailed..technical..specifics..on..the..attack’s..mechanics..and..exact..vulner
abilities..(i.e.,..specific..malware..or..code)..were..excluded,..as..the..CEO..is. .
not. . expected. . to. . delve. . into. . the. . technical. . aspects.. . Instead,. . they. . requi
re..a..strategic..understanding..of..the..situation.
D...Justification..for..the..Format..of..the..Deliverable
The..format..is..designed..to..provide..the..CEO..with..clear,..concise,..and..high-
