STUDYSAGE
EFD Recert exam |complete
study guide with updated
answers|newest 2025
The caller reports that a factory worker's whole arm is currently trapped in a
conveyor belt system. No hazardous materials are involved. What is the most
appropriate Determinant Code? - correct answer✔️✔️58D1
.
An effective quality improvement program includes case review, feedback, and: -
correct answer✔️✔️Continuing dispatch education (CDE)
Upon recognizing a fireground communication breakdown, the EFD should: -
correct answer✔️✔️intervene to ensure the correct message is received.
Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the
employee's inappropriate actions based on the legal concept of: - correct
answer✔️✔️Negligent Retention
What is the most appropriate Chief Complaint Protocol to use when the caller
reports that a freight train has derailed and caught fire? - correct answer✔️✔️70:
Train and Rail Collision/Derailment
.
The Gap Theory suggests that: - correct answer✔️✔️silent "gaps" during the
calltaking process can elevate caller anxiety.
SUCCESS
, STUDYSAGE
The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be: - correct answer✔️✔️the EFD handling the call.
The caller reports that two elevator maintenance workers are trapped under an
elevator car and they are both injured. What is the most appropriate Determinant
Code? - correct answer✔️✔️56-D-2
The caller reports that a child is trapped in a vehicle trunk. After providing PDIs
and addressing applicable CEI on Protocol 58, what should you do next? - correct
answer✔️✔️Go to D-4: Person Trapped in Vehicle Trunk.
According to Protocol B: Building Evacuation and Health/Life Safety, what should
the caller who is trapped two stories up do after breaking a window and clearing
out the glass? - correct answer✔️✔️Exit the window by going out feet first and
then hanging down as far as s/he can before letting go.
Select the best definition for "repetitive persistence" from the following list. -
correct answer✔️✔️a calming technique in which the calltaker repeats a phrase
verbatim using a firm but caring tone. The phrase should include both an action
and a reason for the action.
The caller reports that he is stranded in his car in floodwater. In response to the
Case Entry Question "Is the water moving the vehicle or getting deeper inside the
vehicle?" the caller reports that the water is moving the vehicle. What should you
do next? - correct answer✔️✔️Initiate dispatch for an 81-E-2 "Vehicle in
floodwater (threatened)" response.
SUCCESS
EFD Recert exam |complete
study guide with updated
answers|newest 2025
The caller reports that a factory worker's whole arm is currently trapped in a
conveyor belt system. No hazardous materials are involved. What is the most
appropriate Determinant Code? - correct answer✔️✔️58D1
.
An effective quality improvement program includes case review, feedback, and: -
correct answer✔️✔️Continuing dispatch education (CDE)
Upon recognizing a fireground communication breakdown, the EFD should: -
correct answer✔️✔️intervene to ensure the correct message is received.
Public safety agencies that fail to take appropriate remedial action against
employees who demonstrate poor performance may be found liable for the
employee's inappropriate actions based on the legal concept of: - correct
answer✔️✔️Negligent Retention
What is the most appropriate Chief Complaint Protocol to use when the caller
reports that a freight train has derailed and caught fire? - correct answer✔️✔️70:
Train and Rail Collision/Derailment
.
The Gap Theory suggests that: - correct answer✔️✔️silent "gaps" during the
calltaking process can elevate caller anxiety.
SUCCESS
, STUDYSAGE
The International Academy of Emergency Fire Dispatch considers the first Incident
Commander to be: - correct answer✔️✔️the EFD handling the call.
The caller reports that two elevator maintenance workers are trapped under an
elevator car and they are both injured. What is the most appropriate Determinant
Code? - correct answer✔️✔️56-D-2
The caller reports that a child is trapped in a vehicle trunk. After providing PDIs
and addressing applicable CEI on Protocol 58, what should you do next? - correct
answer✔️✔️Go to D-4: Person Trapped in Vehicle Trunk.
According to Protocol B: Building Evacuation and Health/Life Safety, what should
the caller who is trapped two stories up do after breaking a window and clearing
out the glass? - correct answer✔️✔️Exit the window by going out feet first and
then hanging down as far as s/he can before letting go.
Select the best definition for "repetitive persistence" from the following list. -
correct answer✔️✔️a calming technique in which the calltaker repeats a phrase
verbatim using a firm but caring tone. The phrase should include both an action
and a reason for the action.
The caller reports that he is stranded in his car in floodwater. In response to the
Case Entry Question "Is the water moving the vehicle or getting deeper inside the
vehicle?" the caller reports that the water is moving the vehicle. What should you
do next? - correct answer✔️✔️Initiate dispatch for an 81-E-2 "Vehicle in
floodwater (threatened)" response.
SUCCESS
