ON-THE-JOB TRAINING METHODS
CHAPTER #7 EXAM QUESTIONS WITH
COMPLETE ANSWERS
Cross-training - Answer-Training employees ot perform each others jobs
- popular for cross-functional teams
- increases flexibility
Apprenticeships - Answer-Training methods for skilled trades workers combining
OJT and classroom training
- 80% teaches skill OTJ
- 20% classroom teaches theory
- Covers over 65 occupations in 4 occupation structures;
- Construction, motive power, industrial, service
- Highly dependend on employees - sponsor apprentices
- 21% of employers provide apprenticeships
- shortage and lack of interest of skilled workers
Coaching - Answer-Experienced knowledgeable person is formally called to help
another person develop insights and techniques persistent to the accomplishment of
their job
- 2 way process; extra effort and risk taking
- Expensive, time consuming
-Used as broader process
- Dramatic improvement in skills and overall performance
Mentoring - Answer-Senior member of organization takes interest in junior members
career
- voluntary participation
- coaching/counselling
1. Career support
- ex. coaching, sponsorship, protection, exposure
2. Psychosocial support
- ex. friendship, listening, counselling, feedback, role model for success
Mentoring process guidelines - Answer-1. choice of mentors (voluntary, cancel
without fear)
2. Match mentor and protege (confidential, input from both)
3. Training (previous record, share experiences/expect)
4. Structure Mentor relationship (Time limits, min level of contact, evaluation,
continued support)
CHAPTER #7 EXAM QUESTIONS WITH
COMPLETE ANSWERS
Cross-training - Answer-Training employees ot perform each others jobs
- popular for cross-functional teams
- increases flexibility
Apprenticeships - Answer-Training methods for skilled trades workers combining
OJT and classroom training
- 80% teaches skill OTJ
- 20% classroom teaches theory
- Covers over 65 occupations in 4 occupation structures;
- Construction, motive power, industrial, service
- Highly dependend on employees - sponsor apprentices
- 21% of employers provide apprenticeships
- shortage and lack of interest of skilled workers
Coaching - Answer-Experienced knowledgeable person is formally called to help
another person develop insights and techniques persistent to the accomplishment of
their job
- 2 way process; extra effort and risk taking
- Expensive, time consuming
-Used as broader process
- Dramatic improvement in skills and overall performance
Mentoring - Answer-Senior member of organization takes interest in junior members
career
- voluntary participation
- coaching/counselling
1. Career support
- ex. coaching, sponsorship, protection, exposure
2. Psychosocial support
- ex. friendship, listening, counselling, feedback, role model for success
Mentoring process guidelines - Answer-1. choice of mentors (voluntary, cancel
without fear)
2. Match mentor and protege (confidential, input from both)
3. Training (previous record, share experiences/expect)
4. Structure Mentor relationship (Time limits, min level of contact, evaluation,
continued support)
