Complete Solutions
communication CORRECT ANSWERS exchange of verbal and nonverbal messages
with the intent of stimulating particular meanings in the minds of others
ad hominem CORRECT ANSWERS occurs when someone refutes an argument by
attacking the person who presented the argument rather than the argument itself
adaptors CORRECT ANSWERS movements that communicators engage in, sometimes
unconsciously, to relieve stress and anxiety
affect displays CORRECT ANSWERS nonverbal movements that reveals emotion
affection needs CORRECT ANSWERS the need for others to approve of us, which is an
external affirmation of our value and identity
appeal to misplaced authority CORRECT ANSWERS replies on the reputatoin of an
expert in an unrelated field
asynchronous communication CORRECT ANSWERS communication that occurs
outside of the constraints of time and place
asynchronous new media CORRECT ANSWERS new media that does not allow for
immediate feedback when a message is sent
attribution error CORRECT ANSWERS in interpreting our own or others' behavior, we
rely on faulty explanations, reasons, or information
bad apple effect CORRECT ANSWERS poisonous impact of having just one ineffective
team member
behavioral intention CORRECT ANSWERS individual's expectation or plan that he or
she will behave in some particular way
bias-free language CORRECT ANSWERS communicates respect through being
sensitive to others' sex, race, age, physical condition, and other characteristics
Body of the speech CORRECT ANSWERS middle section of speech in which you
provide support with logic, "tell your audience" (logos)
brief report CORRECT ANSWERS represents a highly structured overview of very
specific information for the intended audience. shorter than an instructional presentation
, chronemics CORRECT ANSWERS the ways in which comunicators use time and the
messages they communicate as a result of how they manage their time
closure CORRECT ANSWERS our ability to fill in missing information to complete a
perception
co-cultures CORRECT ANSWERS reflect the unique beliefs, ways of thinking,
communication patterns and styles, and customs of members of particular groups that
exist within the umbrella culture
collectivism CORRECT ANSWERS value their membership in their particular in-group
to such an extent that they place a greater importance on their role within the group
than their role as an individual
control needs CORRECT ANSWERS the extent to which relationships help us feel
competent and confident as individuals, and, by extension, influential over others
critical thinking CORRECT ANSWERS internal process that involves (a) assesing the
other communicator, the context, and the message, and (b) producing a reasoned
conclusion about the ides being shared
decoding CORRECT ANSWERS a receiver assigns meaning to the message that has
been communicated
dialectical tension CORRECT ANSWERS tension that exists between two competing
and contradictory, but related, forces; a "push-pull" force operating on the health and
stability of a relationship
dyadic relationships CORRECT ANSWERS two individuals involved in a relationship
encoding CORRECT ANSWERS a psychological process in which the sender of a
message assigns symbols, such as words, sounds, or gestures, to his or her thoughts
and feelings
ethnocentrism CORRECT ANSWERS the belief that one's own culture and lifestyle are
superior to all others
ethos CORRECT ANSWERS the credibility of a speaker
fear appeals CORRECT ANSWERS seek to influence audience members to change
because they are scared of the consequences of not doing so
forced dichotomy CORRECT ANSWERS occurs when a speaker presents only two
solutions to a problem, ignoring other solutions either purposefully or out of ignorance