And Answers
According to the Instructional Systems Design method, which of the following is the first
step in the recommended training cycle?
a. Analyze
b. Design
c. Develop
d. Evaluate CORRECT ANSWERS A
The recommended training cycle of the Instructional Systems Design method can best
be described as which kind of process?
a. Bi-directional
b. Cyclic
c. Linear
d. None of the above CORRECT ANSWERS B
Which of the following identify the three styles of learning?
a. Visual, auditory, and kinesthetic
b. Affective, cognitive, psychomotor
c. Visual, affective, and cognitive
d. Auditory, psychomotor, and visual CORRECT ANSWERS A
According to Bloom's Hierarchy of Cognitive and Affective Learning Outcomes, which of
the following is at the lowest level?
a. Apply
b. Create
c. Understand
d. Remember CORRECT ANSWERS D
According to Knowles' Principles of Adult Learning, adults must be which of the
following in order for learning to take place?
a. Partners in their own educational plans
b. Invested in their educational experience
c. Presented with relevant material
d. A and B
e. A, B, and C CORRECT ANSWERS E
Which of the following is NOT an example of an Instructional Systems Design Model?
,a. ADDIE
b. Blooms
c. Kemp
d. Dick & Carey CORRECT ANSWERS B
Which phase of the ADDIE model of instructional design includes establishing
instructional goals and objectives?
a. Analysis
b. Design
c. Development
d. Implementation
e. Evaluation CORRECT ANSWERS A
Which phase of the ADDIE model of instructional design is marked by the integration of
technologies and project revision?
a. Analysis
b. Design
c. Development
d. Implementation
e. Evaluation CORRECT ANSWERS C
Which phase of the ADDIE model of instructional design includes ensuring that all
equipment needed for the training is in place and that all technological applications are
functional?
a. Analysis
b. Design
c. Development
d. Implementation
e. Evaluation CORRECT ANSWERS D
Which of the following is not the purpose of an objective?
a. Guides the teacher; helps with the preparation of assessment tools to measure
student achievement
b. Guides the learner; helps him/her focus and set priorities
c. Statements about what students will gain from instruction
d. Allows for analysis in terms of the levels of teaching and learning CORRECT
ANSWERS C
Which of the following is NOT a characteristic of a well-written objective?
a. Specific
,b. Concise
c. Measurable
d. Systematic CORRECT ANSWERS D
Which of the following is an example of a non-functional verb that should NOT be used
when constructing learning objectives?
a. Understands
b. Modify
c. Applies
d. Describes CORRECT ANSWERS A
The support team for a production EHR system should do all of the following EXCEPT:
a. Manage user requests for access to the system.
b. Review daily interface error logs for problems with the system.
c. Develop software and new environments to respond to customer needs.
d. Provide rapid response to customer issues. CORRECT ANSWERS C
Triage is an important step in:
a. Baseline testing.
b. Help desk activity.
c. Creating the production support team.
d. Upgrading the EHR application. CORRECT ANSWERS B
Which prioritization level is appropriate for a non-functional device that is not impacting
patient care?
a. Routine (low)
b. Important (medium)
c. Urgent (high)
d. Critical CORRECT ANSWERS B
True or False: A performance baseline is helpful in troubleshooting because it contains
a backup of system critical data.
a. True
b. False CORRECT ANSWERS B
This support team member is expert in EHR applications and is able to troubleshoot
difficult issues:
a. Super user
b. Help desk analyst
c. Production support consultant
, d. Application support specialist CORRECT ANSWERS D
This type of fault tolerance compensates for a failed power supply:
a. Hardware fault tolerance
b. Software fault tolerance
c. System fault tolerance
d. Dynamic fault tolerance CORRECT ANSWERS A
This is an example of hardware fault tolerance:
a. Redundant hard drives in the server
b. Multiple-version programs
c. Both a and b
d. Neither a nor b CORRECT ANSWERS A
This type of backup allows a complete system restore with just one source:
a. Full backup
b. Incremental backup
c. Differential backup
d. Synthetic full backup CORRECT ANSWERS A
This type of backup saves only the changes since the last full backup:
a. Full backup
b. Incremental backup
c. Differential backup
d. Synthetic full backup CORRECT ANSWERS C
Which of the following is the most critical concern for use of off-site storage?
a. Type of RAID in use
b. Network robustness and accessibility
c. UPS and backup power provision
d. Type of storage media CORRECT ANSWERS B
Which is NOT an important step in creating a testing strategy?
a. Identify testing environment.
b. Create test scenarios and scripts.
c. Identify participants.
d. Identify required equipment. CORRECT ANSWERS B
The procedure for sign-off for testing activities identifies the person who will manage
defects in the project.