WGU D509 Hackensack Innovation Assessment (Assignment
2) |Latest Update with Complete Solution
Instructions:
Complete a brief analysis that includes a description of the Hackensack innovation, a
determination of the type of innovation, and Herzlinger’s six-factor analysis to assist in
assessing the potential impact of the Hackensack innovation using Miller’s Impact
Assessment Framework.
1. Describe the innovation. Describe the innovation and the problem it addresses.
Providing patients with tablets and Bluetooth vital signs monitoring equipment for patients
to monitor their symptoms of a chronic condition from their own home allowed for very
close monitoring of these patients who normally have high readmission rates. This close
monitoring and subsequent education allowed for timely interventions by the patients and
their care team to prevent hospital readmissions.
(Hackensack ACO, 2014)
2. Determine the type of innovation. Determine and justify whether the innovation is
sustaining or disruptive.
This innovation was both sustaining and disruptive. It was sustaining by implementing
close monitoring of patients with chronic diseases and high readmission rates. It was
disruptive by innovating with tablets and Bluetooth vital signs monitoring equipment for
patients to use in their homes. They also provided education on the technology and
ensured patients were comfortable using this prior to discharge from the hospital to
ensure high utilization of the tablets and compliance with the program, thus ensuring
success in their interventions.
(Hackensack ACO, 2014)
3. Analyze the innovation. Complete a six-factor analysis of the innovation (based on
Herzlinger’s “Innovating in Health Care—Framework”).
1
, expensive options or companies who offer
more advanced technology or monitoring
devices and the cost benefit of maintaining
use of the Health Recovery Solutions after
the pilot and at a regular interval in the
future if the program is to be maintained.
(Hackensack ACO, 2014)
Health Recovery Solutions funded the pilot
program and the ACO received a grant from
Verizon to pay for the first year of tablet use
Financing
once the pilot ended. Hackensack will pay
How is the innovation reimbursed? Does the
for the program through its own budget
innovation use appropriate sources for
after and if it prevents readmissions, that
financing? What are those sources?
will save the organization money in the long
term.
(Hackensack ACO, 2014)
Public Policy Hackensack is most relevant in addressing
How relevant is each variable in directing public policy if they choose to do so. They
public policy for the problem the innovation can use their data try to influence public
addresses? Examples of variables include policy makers to encourage or fund
political environment, stakeholder dynamics, programs like theirs at area health systems
regulatory and legislative process dynamics, to improve public health overall.
and biases of key policy makers. (Hackensack ACO, 2014)
The opportune time to invest in the
technology would be when they are seeing
success and there is not indication of the
current technology becoming irrelevant our
outdated. They would also need to consider
how pressing or sizeable the problem
Technology (hospital readmissions for chronic health
When is the opportune time to invest in the issues) are and if there is still a sizeable and
technology? Who are the competitors? lasting need for intervention such as this.
They should also calculate if it continues to
prove as a cost-saving measure for them
and if they have the resources (staffing,
finances, infrastructure) available to
dedicate to the program.
(Hackensack ACO, 2014)
This innovation directly harnesses the
patients’ sense of empowerment as the way
the program is designed is to guide them
towards improved self-management of their
Consumers condition. Ideally it increases patients’
How does the innovation address leisure time as they will not need to travel
consumers’ increased sense of to a clinic or hospital for the care team to
empowerment and lack of leisure time? closely monitor their health and the tablet
and Bluetooth devices are mobile, so
patients can take them to wherever they
go.
(Hackensack ACO, 2014)
Accountability The innovation implemented by the
How does the innovation meet the various Hackensack team was designed to increase
demands for accountability? accountability. They did this by creating a
2
2) |Latest Update with Complete Solution
Instructions:
Complete a brief analysis that includes a description of the Hackensack innovation, a
determination of the type of innovation, and Herzlinger’s six-factor analysis to assist in
assessing the potential impact of the Hackensack innovation using Miller’s Impact
Assessment Framework.
1. Describe the innovation. Describe the innovation and the problem it addresses.
Providing patients with tablets and Bluetooth vital signs monitoring equipment for patients
to monitor their symptoms of a chronic condition from their own home allowed for very
close monitoring of these patients who normally have high readmission rates. This close
monitoring and subsequent education allowed for timely interventions by the patients and
their care team to prevent hospital readmissions.
(Hackensack ACO, 2014)
2. Determine the type of innovation. Determine and justify whether the innovation is
sustaining or disruptive.
This innovation was both sustaining and disruptive. It was sustaining by implementing
close monitoring of patients with chronic diseases and high readmission rates. It was
disruptive by innovating with tablets and Bluetooth vital signs monitoring equipment for
patients to use in their homes. They also provided education on the technology and
ensured patients were comfortable using this prior to discharge from the hospital to
ensure high utilization of the tablets and compliance with the program, thus ensuring
success in their interventions.
(Hackensack ACO, 2014)
3. Analyze the innovation. Complete a six-factor analysis of the innovation (based on
Herzlinger’s “Innovating in Health Care—Framework”).
1
, expensive options or companies who offer
more advanced technology or monitoring
devices and the cost benefit of maintaining
use of the Health Recovery Solutions after
the pilot and at a regular interval in the
future if the program is to be maintained.
(Hackensack ACO, 2014)
Health Recovery Solutions funded the pilot
program and the ACO received a grant from
Verizon to pay for the first year of tablet use
Financing
once the pilot ended. Hackensack will pay
How is the innovation reimbursed? Does the
for the program through its own budget
innovation use appropriate sources for
after and if it prevents readmissions, that
financing? What are those sources?
will save the organization money in the long
term.
(Hackensack ACO, 2014)
Public Policy Hackensack is most relevant in addressing
How relevant is each variable in directing public policy if they choose to do so. They
public policy for the problem the innovation can use their data try to influence public
addresses? Examples of variables include policy makers to encourage or fund
political environment, stakeholder dynamics, programs like theirs at area health systems
regulatory and legislative process dynamics, to improve public health overall.
and biases of key policy makers. (Hackensack ACO, 2014)
The opportune time to invest in the
technology would be when they are seeing
success and there is not indication of the
current technology becoming irrelevant our
outdated. They would also need to consider
how pressing or sizeable the problem
Technology (hospital readmissions for chronic health
When is the opportune time to invest in the issues) are and if there is still a sizeable and
technology? Who are the competitors? lasting need for intervention such as this.
They should also calculate if it continues to
prove as a cost-saving measure for them
and if they have the resources (staffing,
finances, infrastructure) available to
dedicate to the program.
(Hackensack ACO, 2014)
This innovation directly harnesses the
patients’ sense of empowerment as the way
the program is designed is to guide them
towards improved self-management of their
Consumers condition. Ideally it increases patients’
How does the innovation address leisure time as they will not need to travel
consumers’ increased sense of to a clinic or hospital for the care team to
empowerment and lack of leisure time? closely monitor their health and the tablet
and Bluetooth devices are mobile, so
patients can take them to wherever they
go.
(Hackensack ACO, 2014)
Accountability The innovation implemented by the
How does the innovation meet the various Hackensack team was designed to increase
demands for accountability? accountability. They did this by creating a
2
