Healthstream exam questions
answered correctly
What are the four behavior levels of the CPI Crisis Development
Model? - ANSWERS>>>>>Anxiety, Defensive, Acting-Out Person,
Tension Reduction
A Code Green should be activated whenever an individual is
demonstrating potential or actual disruptive, violent, or
erratic behavior. - ANSWERS>>>>>True
Rationale: Yes, that's correct. A Code Green is an emergency
response code that will be called whenever an individual is
demonstrating potential or actual disruptive, violent, or
erratic behavior.
Which of the following is a role of the department staff while
waiting for the Code Green Team/Police to arrive? -
ANSWERS>>>>>Attempt verbal de-escalation techniques
The five members of the Code Green Response Team are: -
ANSWERS>>>>>Security Officer, Nursing Administrative Supervisor,
Emergency Department Technician, Social Work, Patient Relations
Specialist
What is true about Personal Space? - ANSWERS>>>>>Personal Space
is usually about 1 1/2 - 3 feet and includes the aura around the
body and personal property. Personal space is impacted by
culture, gender, hygiene, size, age, mood, body language, and
familiarity.
If an employee does not follow our health system's principles of
corporate compliance, the employee could lose his or her job. -
ANSWERS>>>>>True
Rationale: Failure to follow CHKDHS principles of corporate
compliance may result in disciplinary actions up to and
including termination of employment.
A Compliance Program: - ANSWERS>>>>>All of the Above.
Rationale: A Compliance Program is the name of a process that
helps us make sure that all employees know and follow federal
and state laws and regulations. The OIG has recommended seven
elements be present in a compliance program.
, Reports of suspected compliance problems made to the Corporate
Compliance Hotline are confidential and may be made anonymously.
- ANSWERS>>>>>True
Rationale: Reports of suspected compliance problems made to the
Corporate Compliance Hotline are confidential and may be made
anonymously.
All hospitals should have a compliance program in place. -
ANSWERS>>>>>True
Rationale: All hospitals should have a compliance program in
place to improve quality of care and ensure that all employees
know and follow federal and state laws and regulations.
Every employee can help us adhere to our compliance program by:
- ANSWERS>>>>>All of the Above.
Rationale: Among other ways, every employee can help us adhere
to our compliance program by following our organization's core
values and behavioral standards, learning laws and regulations
that affect their areas and following them, and conducting
business in a professional and ethical manner.
As part of our policies on corporate compliance, we only allow
access to patient information as permitted by state and federal
privacy laws. - ANSWERS>>>>>True
Rationale: As part of our policies on corporate compliance, we
only allow access to patient information as permitted by state
and federal privacy laws.
Who is the Corporate Compliance Officer at CHKDHS? -
ANSWERS>>>>>Tina Allen
As part of our principles on corporate compliance, we: -
ANSWERS>>>>>All of the Above.
Rationale: Among other things, we submit claims only for
services rendered, utilize vendors who follow CHKDHS standards
and the law, and only allow access to patient information as
permitted by state and federal privacy laws such as for
legitimate business or patient care purposes as part of our
principles on corporate compliance.
If you upcode a bill by incorrectly claiming services that were
not provided and the hospital receives a higher payment than it
answered correctly
What are the four behavior levels of the CPI Crisis Development
Model? - ANSWERS>>>>>Anxiety, Defensive, Acting-Out Person,
Tension Reduction
A Code Green should be activated whenever an individual is
demonstrating potential or actual disruptive, violent, or
erratic behavior. - ANSWERS>>>>>True
Rationale: Yes, that's correct. A Code Green is an emergency
response code that will be called whenever an individual is
demonstrating potential or actual disruptive, violent, or
erratic behavior.
Which of the following is a role of the department staff while
waiting for the Code Green Team/Police to arrive? -
ANSWERS>>>>>Attempt verbal de-escalation techniques
The five members of the Code Green Response Team are: -
ANSWERS>>>>>Security Officer, Nursing Administrative Supervisor,
Emergency Department Technician, Social Work, Patient Relations
Specialist
What is true about Personal Space? - ANSWERS>>>>>Personal Space
is usually about 1 1/2 - 3 feet and includes the aura around the
body and personal property. Personal space is impacted by
culture, gender, hygiene, size, age, mood, body language, and
familiarity.
If an employee does not follow our health system's principles of
corporate compliance, the employee could lose his or her job. -
ANSWERS>>>>>True
Rationale: Failure to follow CHKDHS principles of corporate
compliance may result in disciplinary actions up to and
including termination of employment.
A Compliance Program: - ANSWERS>>>>>All of the Above.
Rationale: A Compliance Program is the name of a process that
helps us make sure that all employees know and follow federal
and state laws and regulations. The OIG has recommended seven
elements be present in a compliance program.
, Reports of suspected compliance problems made to the Corporate
Compliance Hotline are confidential and may be made anonymously.
- ANSWERS>>>>>True
Rationale: Reports of suspected compliance problems made to the
Corporate Compliance Hotline are confidential and may be made
anonymously.
All hospitals should have a compliance program in place. -
ANSWERS>>>>>True
Rationale: All hospitals should have a compliance program in
place to improve quality of care and ensure that all employees
know and follow federal and state laws and regulations.
Every employee can help us adhere to our compliance program by:
- ANSWERS>>>>>All of the Above.
Rationale: Among other ways, every employee can help us adhere
to our compliance program by following our organization's core
values and behavioral standards, learning laws and regulations
that affect their areas and following them, and conducting
business in a professional and ethical manner.
As part of our policies on corporate compliance, we only allow
access to patient information as permitted by state and federal
privacy laws. - ANSWERS>>>>>True
Rationale: As part of our policies on corporate compliance, we
only allow access to patient information as permitted by state
and federal privacy laws.
Who is the Corporate Compliance Officer at CHKDHS? -
ANSWERS>>>>>Tina Allen
As part of our principles on corporate compliance, we: -
ANSWERS>>>>>All of the Above.
Rationale: Among other things, we submit claims only for
services rendered, utilize vendors who follow CHKDHS standards
and the law, and only allow access to patient information as
permitted by state and federal privacy laws such as for
legitimate business or patient care purposes as part of our
principles on corporate compliance.
If you upcode a bill by incorrectly claiming services that were
not provided and the hospital receives a higher payment than it
