Exam 1 Basic Indoctrination
with questions correctly
answered
Who is an Unaccompanied Minor (UM)? -
ANSWERS>>>>>A child that is between the ages of 5
and 14 who are travelling without an adult
The T502 Form is completed when there are? -
ANSWERS>>>>>Unaccompanied Minors (UM)
The preferred seat for a non-ambulatory passenger is an
exit seat. - ANSWERS>>>>>False
Where must personal items be stowed? -
ANSWERS>>>>>Overhead bin/under seats
May a customer use their own seatbelt extender? -
ANSWERS>>>>>Never, only the one Envoy provides
May a non-ambulatory customer be seated near the
window? - ANSWERS>>>>>A customer with a disabilities
cannot be restricted from sitting in any seat with the
exception of the exit seat
When are seatbelts required during a flight? -
ANSWERS>>>>>During taxi, takeoff, landing,
emergency, and whenever the seatbelt light comes on
,Who must receive a four-point briefing? -
ANSWERS>>>>>Unaccompanied Minor, Disabled (also
give a short PA on the Emergency DEMO), and an adult
with a lap child
What is the name of the form given if a customer is being
disruptive and noncompliant? - ANSWERS>>>>>PIDR
(Passenger Inflight Disturbance Report)
What does CFR stand for? - ANSWERS>>>>>Code of
Federal Regulations
How much time is the FA given to sign in for their
trip/where is it found in the IPM? - ANSWERS>>>>>1
Hour/Crew Duties and Responsibilities
When must minimum crew be on board the A/C? -
ANSWERS>>>>>When customers are on board or
deplaning on board
What is the order of Chain of Command? -
ANSWERS>>>>>Captain, First Officer, FA1, FA2
What does "C" in CLEARED stand for? -
ANSWERS>>>>>Crew present and introductions made
, What does "L" in CLEARED stand for? -
ANSWERS>>>>>List of special customers and needs
discussed
What does the first "E" in CLEARED stand for? -
ANSWERS>>>>>Emergency procedure signals. The
Captain in command will ensure FAs are familiar with
oxygen dispensing and communication equipment in the
cockpit to prepare for the "two-person rule"
What does "A" in CLEARED stand for? -
ANSWERS>>>>>Advisories and weather, anticipated
delays, diversions
What does "R" in CLEARED stand for? -
ANSWERS>>>>>Repairs, minimum equipment lists, FA
related cabin items
What does the second "E" in CLEARED stand for? -
ANSWERS>>>>>Entry or other signals between cockpit
and cabin (including security related)
What does "D" in CLEARED stand for? -
ANSWERS>>>>>Departure/arrival times and aircraft
swap
During aircraft fueling period, the PAX door remains open.
- ANSWERS>>>>>TRUE
with questions correctly
answered
Who is an Unaccompanied Minor (UM)? -
ANSWERS>>>>>A child that is between the ages of 5
and 14 who are travelling without an adult
The T502 Form is completed when there are? -
ANSWERS>>>>>Unaccompanied Minors (UM)
The preferred seat for a non-ambulatory passenger is an
exit seat. - ANSWERS>>>>>False
Where must personal items be stowed? -
ANSWERS>>>>>Overhead bin/under seats
May a customer use their own seatbelt extender? -
ANSWERS>>>>>Never, only the one Envoy provides
May a non-ambulatory customer be seated near the
window? - ANSWERS>>>>>A customer with a disabilities
cannot be restricted from sitting in any seat with the
exception of the exit seat
When are seatbelts required during a flight? -
ANSWERS>>>>>During taxi, takeoff, landing,
emergency, and whenever the seatbelt light comes on
,Who must receive a four-point briefing? -
ANSWERS>>>>>Unaccompanied Minor, Disabled (also
give a short PA on the Emergency DEMO), and an adult
with a lap child
What is the name of the form given if a customer is being
disruptive and noncompliant? - ANSWERS>>>>>PIDR
(Passenger Inflight Disturbance Report)
What does CFR stand for? - ANSWERS>>>>>Code of
Federal Regulations
How much time is the FA given to sign in for their
trip/where is it found in the IPM? - ANSWERS>>>>>1
Hour/Crew Duties and Responsibilities
When must minimum crew be on board the A/C? -
ANSWERS>>>>>When customers are on board or
deplaning on board
What is the order of Chain of Command? -
ANSWERS>>>>>Captain, First Officer, FA1, FA2
What does "C" in CLEARED stand for? -
ANSWERS>>>>>Crew present and introductions made
, What does "L" in CLEARED stand for? -
ANSWERS>>>>>List of special customers and needs
discussed
What does the first "E" in CLEARED stand for? -
ANSWERS>>>>>Emergency procedure signals. The
Captain in command will ensure FAs are familiar with
oxygen dispensing and communication equipment in the
cockpit to prepare for the "two-person rule"
What does "A" in CLEARED stand for? -
ANSWERS>>>>>Advisories and weather, anticipated
delays, diversions
What does "R" in CLEARED stand for? -
ANSWERS>>>>>Repairs, minimum equipment lists, FA
related cabin items
What does the second "E" in CLEARED stand for? -
ANSWERS>>>>>Entry or other signals between cockpit
and cabin (including security related)
What does "D" in CLEARED stand for? -
ANSWERS>>>>>Departure/arrival times and aircraft
swap
During aircraft fueling period, the PAX door remains open.
- ANSWERS>>>>>TRUE
