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Utilitarian Approach method of ethical decision making saying that the ethical choices is
the one that produces the greatest good for the greatest number.
Individualism Approach decision making approach suggesting that actions are ethical
when they promote the individuals best long term interests, because with everyone per suing self
interest the greater good is ultimately served.
Four Management Functions 1. Planning
2. Organizing
3. Leading
4. Controlling
Management Skills 1. Conceptual- ability to see the organization as a whole system
2. Human Skills- Managers ability to work with the entire group.
3. Technical Skills- Understanding of and proficiency in the performance of specific tasks.
, Different levels of manager (Vertical) -Top manager - setting organizational goals,
defining strategies for achieving them, monitoring and interpreting the external environment
-Middle managers - implementing the overall strategies and policies defined by top managers,
concerning with the near future.
-First-line managers - Production of goods and services.
Horizontal Differences i. Functional managers
1. Responsible for a department that performs a single functional task, such as finance or
marketing
ii. General managers
1. Responsible for several departments that perform different functions, such as the manager of
Macy's department store or a Ford automobile factory.
Becoming a New Manager a. Making the shift from individual identity to manager
identity
i. Specialist; performs tasks à generalist; coordinates diverse tasks
ii. Gets things done through own efforts à gets things done through others
iii. An individual actor à a network builder
iv. Works relatively independently à works in highly interdependent manner