Verified by Experts
Competence Social workers practice within their areas of competence and develop and
enhance expertise
What are the Values in the NASW Code of Ethics: Service, social justice, dignity and
worth of a person, importance of human relationships, integrity, and competence
Self-awareness/attitudes Be aware of biases, assumptions and personal values that may
negatively influence interactions and perceptions of clients
Providing information to third-party payers Only provide information if consent has been
obtained
,Confidentiality during legal proceedings Social workers should protect the confidentiality
of clients during legal proceedings
If a social worker is ordered to disclose confidential information or privileged information
without a client's consent and the information could cause harm to the client the social worker
should... request that the court withdraw the order or limit the order as narrow as possible
to prevent the information from being released
In the event of unauthorized access to client records or information the client... Must be
informed
What's the difference between privacy and confidentiality? Privacy restricts the public
from accessing the personal details of the person, whereas confidentiality protects the
information from a range of unauthorized persons
Informing clients Use clear and understandable language.
, Inform clients of... purpose of services, risk related to services, limits to services based on
requirements of third-part payer relevant cost, reasonable alternatives, clients right to refusal or
withdraw consent, and time frame covered by the consent
Social workers should seek to ensure that the third-part acts... In a manner consisted with
clients' wishes and interests. Social worker should take reasonable steps to enhance such client's
ability to give informed consent
If providing services through technology: Assess the clients capacity to provide informed
consent (prior to first session, should be done during screening or interview process) by always
verifying the identity and location of clients
During teaching/training: no identifying information can be used UNLESS the client has
given consent to disclose information