Final Exam Review BQA Questions and
Answers Verified by Experts
Which of the following are two key ingredients to effective teamwork within a veterinary
practice?
a. Reward system for individual initiative and resourcefulness
b. Clearly stated hierarchies and respect for educational achievements
c. Honest communication and respect
d. Fair pay scale and written job descriptions C
Interpreting correct nutritional instructions, feeding correct diet, and withholding food from a
pre-op patient describe the primary duties of which member of the veterinary healthcare team?
a. Kennel assistant
b. Groomer
c. Veterinary technician
d. Veterinary assistant A
,It is most appropriate for a veterinary assistant to excel at which of the following aspects of the
veterinary practice?
a. Disease prevention and animal nutrition
b. Calculation of drug dosages
c. Animal skin care
d. Accounts receivable and accounts payable A
A fully credentialed veterinary technician is required to have which of the following?
a. Letter of acceptance into a veterinary medical school
b. Extensive hands-on experience as a veterinary assistant
c. Passing grade on an exam given by a state and the Veterinary Technician National
Examination Committee
d. Diploma from a 4-year American Veterinary Medical Association-accredited veterinary
technology program C
Which of the following is true regarding direct supervision?
a. A licensed veterinarian observes a vet tech perform his or her duties
b. It is mandated state-by-state
,c. Duties are set by the VTNE
d. It applies only to veterinary assistants B
A receptionist is at the front line of the veterinary practice, which means that this team member
is most likely to be responsible for which of the following important duties?
a. Develop client coping strategies
b. Greet clients and interpret medical records
c. Manage accounts receivable and collections
d. Understand and teach the significance of diseases B
An advertising sales representative from a local newspaper calls the veterinary clinic to ask if
the clinic wants to promote its services via an advertisement. Which of the following team
members is most likely to be authorized to purchase the advertisement space?
a. Veterinarian
b. Veterinary technician
c. Veterinary assistant
d. Practice manager
e. Receptionist D
, To make suggestions to improve the quality and quantity of work is the responsibility of which
of the following team members?
a. This is the responsibility of all team members
b. This is the role of the veterinarian technician
c. Suggesting work improvements is the sole responsibility of the practice manager
d. A veterinarian has the sole responsibility to suggest improvement in work quantity and
quality A
Which of the following is the ultimate goal of the receptionist team?
a. Keeping the waiting area clean and safe for clients and animals
b. Collecting payments from clients
c. Ensuring that accurate invoices are delivered to clients
d. Supporting client and patient care through effective communications
e. Offering exceptional customer service E
Which of the following methods would the receptionist use to ensure the safety of clients and
patients in the reception area?
Answers Verified by Experts
Which of the following are two key ingredients to effective teamwork within a veterinary
practice?
a. Reward system for individual initiative and resourcefulness
b. Clearly stated hierarchies and respect for educational achievements
c. Honest communication and respect
d. Fair pay scale and written job descriptions C
Interpreting correct nutritional instructions, feeding correct diet, and withholding food from a
pre-op patient describe the primary duties of which member of the veterinary healthcare team?
a. Kennel assistant
b. Groomer
c. Veterinary technician
d. Veterinary assistant A
,It is most appropriate for a veterinary assistant to excel at which of the following aspects of the
veterinary practice?
a. Disease prevention and animal nutrition
b. Calculation of drug dosages
c. Animal skin care
d. Accounts receivable and accounts payable A
A fully credentialed veterinary technician is required to have which of the following?
a. Letter of acceptance into a veterinary medical school
b. Extensive hands-on experience as a veterinary assistant
c. Passing grade on an exam given by a state and the Veterinary Technician National
Examination Committee
d. Diploma from a 4-year American Veterinary Medical Association-accredited veterinary
technology program C
Which of the following is true regarding direct supervision?
a. A licensed veterinarian observes a vet tech perform his or her duties
b. It is mandated state-by-state
,c. Duties are set by the VTNE
d. It applies only to veterinary assistants B
A receptionist is at the front line of the veterinary practice, which means that this team member
is most likely to be responsible for which of the following important duties?
a. Develop client coping strategies
b. Greet clients and interpret medical records
c. Manage accounts receivable and collections
d. Understand and teach the significance of diseases B
An advertising sales representative from a local newspaper calls the veterinary clinic to ask if
the clinic wants to promote its services via an advertisement. Which of the following team
members is most likely to be authorized to purchase the advertisement space?
a. Veterinarian
b. Veterinary technician
c. Veterinary assistant
d. Practice manager
e. Receptionist D
, To make suggestions to improve the quality and quantity of work is the responsibility of which
of the following team members?
a. This is the responsibility of all team members
b. This is the role of the veterinarian technician
c. Suggesting work improvements is the sole responsibility of the practice manager
d. A veterinarian has the sole responsibility to suggest improvement in work quantity and
quality A
Which of the following is the ultimate goal of the receptionist team?
a. Keeping the waiting area clean and safe for clients and animals
b. Collecting payments from clients
c. Ensuring that accurate invoices are delivered to clients
d. Supporting client and patient care through effective communications
e. Offering exceptional customer service E
Which of the following methods would the receptionist use to ensure the safety of clients and
patients in the reception area?
