SFDC Admin 201 Test Exam Questions And Accurate Answers

SFDC Admin 201 Test Exam Questions And Accurate Ans
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What does Salesforce authenticate before allowing a user to log in through the
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user interface? (select 2)
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a. User's login hours
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b. User's IP address
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c. User's email address
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d. Users machine address
u u u uuuuuuu Right Ans - a, b u u u u




True or False u u


Organization-
wide defaults set the default level of access to records they do not own.
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t Ans - True
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Organization-
wide defaults are set to private. Kathy is assigned the US Sales Director role, Je
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nnifer is assigned the EMEA Sales Director role, and Phil to the US Sales Rep rol
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e. Which of the following statements are true regarding Kathy's access to oppo
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rtunities? (select 2) u u




VP Global Sales Operations
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US Sales Dir (Kathy) / EMEA Sales Dir (Jennifer)
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US Sales Rep (Phil) / EMEA Sales Rep
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a. Kathy can VIEW and EDIT her own opportunity
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b. Kathy can VIEW and EDIT Jennifer's opportunity
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c. Kathy can VIEW and EDIT Phil's opportunity
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d. Kathy can VIEW but cannot EDIT Phil's opportunity
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e. Kathy can VIEW but not EDIT Jennifer's opportunity
u u u u u u u u uuuuuuu Right Ans - a, c u u u u




How would you allow collaborative access to the accounts, contacts, contracts,
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opportunities, and cases of a US Sales Rep, an APAC Sales Rep, and an EMEA Sal u u u u u u u u u u u u u u u


es Rep? (select 1)
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a. By creating three account sharing rules to share the records between the thr
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ee Sales Reps
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,b. By creating a public group for the three Sales Reps, and one account sharing
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rule to share the public group's records with itself.
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c. By changing the organization-
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wide defaults for Accounts to Public Read/Write. Right Ans - b
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The organization-
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wide default is set to private. Phil Smith, the owner of the ABC Labs account is a
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US Sales Rep reporting to the US Sales Director. The users in the US Sales Rep r
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ole can edit ALL opportunities associated with the accounts they own. Tim, an
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EMEA Sales Rep, owns an opportunity associated with the ABC Labs Account. I
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dentify the correct role access. (select 2)
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a. Phil can VIEW but cannot EDIT Tim's ABC Labs opportunity
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b. Tim cannot VIEW or Edit Phil's account
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c. Phil can VIEW and EDIT Tim's ABC Labs opportunity
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d. Tim can VIEW and EDIT Phil's account
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e. Tim can VIEW but cannot EDIT Phil's account Right Ans - c, e
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Which settings cannot be modified for individual users?
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(select 2) u




a. Locale
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b. User interface
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c. Language
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d. Search setting
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e. Currency Right Ans - b, d
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A US sales rep is reporting that new opportunities she creates do not default to
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the US Dollar currency, and she has to change them manually. What could Rob
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do to resolve this? (select 1)
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a. Change the corporate currency in the company profile
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b. Enable advanced currency management
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c. Change the personal currency on the user's record
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d. Change the record currency for opportunities Right Ans - c
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Who has the permission to edit a Chatter profile? (select 1)
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a. An Administrator
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,b. An individual user
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c. A user's manager
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d. Profiles are not editable
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Settings determined what users can see in the user interface. Which of the follo
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wing settings can be modified by an Administrator? (select all that apply)
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a. Apps
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b. Customize App
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c. Tabs
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d. Run Reports
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e. Record types
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f. Mass Emails
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g. Page Layouts
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h. Create Leads
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i. Fields Right Ans - a, c, e, g, i
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Which profile component would you use to make a field required? (select 1)
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a. Lookup field
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b. Formula field
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c. Related list
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d. Page layout Right Ans - d
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Which statements are true about business process? (select all that apply)
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a. A business process will be available to users only when it is associated with o
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ne or more record types and the record types are added to the users profile
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b. Each record type is associated with one or more business process
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c. For opportunity objects, record types are created before business processes
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d. Record types implement business processes through page layouts
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e. Record types help track sales lifecycles across divisions, groups, or markets.
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Right Ans - a, d
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True or False u u


Can tasks and events be customized?
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Which of the following statements are true about importing data using the Imp
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ort Wizard? (select 2)
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, a. You can import account, contacts, leads, solutions, and custom objects using
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the Import Wizard
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b. You can work with both records of data and metadata
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c. Standard users can import up to 50,000 account or contact records at a time
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d. Standard users can import up to 500 account or contact records at a time
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Right Ans - a, d
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Identify the statements that define the data load. (select 2)
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a. Can be used only to insert or extract Salesforce records
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b. Can be used to insert, update, delete, or export Salesforce records
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c. Can be used only to update and delete Salesforce records
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d. Can be used to read, extract, and load data from CSV files
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e. Can be used to read, extract, and load data from any Miscrosoft Office file
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Right Ans - b, d
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Identify the statements that are true about deactivation of a user? (select all th
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at apply)
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a. All records associated to the user are deleted from Salesforce
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b. The user can continue to access Salesforce with his credentials
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c. The integrity of historic data is maintained
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d. The user is prevented from accessing Salesforce
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e. Deactivation frees up a Salesforce user license Right Ans - c, d, e
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For how many days will the Recycle Bin hold deleted data? (select 1)
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a. 10
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b. 5
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c. 8
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d. 15
u uuuuuuu Right Ans - d u u u




What component in Salesforce is similar to a table of data? (select 1)
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a. Record
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b. Field
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c. App
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d. Object
u uuuuuuu Right Ans - d u u u