Introduction to HR WGU C232 Study Guide

Attraction action program - After an assessment of an organization's needs has been conducted, action programming must be developed to serve those needs. For example, action programs may be designed to increase the supply of the right employees in the organization (if forecasts suggest that demand exceeds supply). Alternatively, an action program may be designed to decrease the number of current employees (if forecast suggests that supply exceeds demand). Baby boomers - People born between ; in general, they greatly value loyalty, financial security, stability and a positive work ethic. Background checks - Used to verify job-related requirements of the applicant, including items such as driving record, credit history, and academic records. Bona fide occupational qualification (BFOQ) - Quality or attribute that employers are allowed to consider when making hiring and retention decisions, qualities that would otherwise be discrimination in other contexts. Example: mandatory retirement age for bus drivers. Cash plan - Provide for payment of profit shares at regular intervals, typically monthly or yearly. Civil Right Act of 1964 - Comprehensive civil rights legislation, signed into law by President Lyndon B. Johnson, which prohibits employment discrimination on the basis of race, color, religion, sex, or national origin. Content Validity - Method used to confirm that a selection test measures what it is intended to measure by comparing the test to the job description (knowledge, skills, and abilities required to complete a job). Delphi Technique - A method of group decision-making and forecasting that involves successively collating the judgements of experts. Development - Activities or actions that help an employee prepare for future jobs. Direct Compensation - Types of payment that include basic wages and performancebased pay. Diversity - Differences in people (gender, education, personality, race, thinking style and more). Affirmative Action - is any action taken by an employer to overcome discriminatory effects of past or current practices or policies that create barriers to equal employment opportunity. Affordable Care Act (ACA) - A federal law passed in 2010, which prohibits insurers from denying coverage to individuals with pre-existing conditions, sets minimum standards for health insurance policies, includes an individual mandate for individuals to have a health insurance policy, and expands Medicaid eligibility for many individuals and families. Age Discrimination - The denial of rights or privileges or other unfair treatment of someone (an applicant or employee) because of age. Age Discrimination in Employment Act of 1967 (ADEA) - A federal law that protects workers age 40 and older from employment discrimination based on their age. Americans with Disabilities Act of 1990 (ADA) - A federal law that prohibits discrimination on the basis of disability. The ADA ensures equal opportunity for individuals with disabilities in all aspects of employment as well as in other public services. Business Ethics - The values and principles that are used to evaluate whether the collective behavior of an organization's members is appropriate. Civil Rights Act of 1991 - This Act allows for compensatory and punitive damages for violations of Title VII. Civil Rights Acts of 1866, 1870, and 1871 - These acts prohibit employers from discriminating against minorities. Correlation Coefficient - reflects the stability of a test over time—the higher the coefficient of stability, the more reliable the measure. Culture - represents an organization's value system. It includes factors such as employees' willingness to work, their ethics, how the organization thinks they should be treated, and so on. Define "Reliability" - The consistency or stability of a selection instrument Define "Validity" - How accurately and precisely a measure assesses an attribute; it assumes the appropriateness of using a given measuring device for drawing inferences about the criteria Demand - The number and types of employees you will need to achieve the organization's strategic mission Supply - The number and types of employees who will be available now or in the future to fill the jobs Defined Benefit Plan - A retirement plan in which the employer commits (and pays) a specific monthly benefit (or amount) to the employee when the employee retires. Defined Contribution Plan - A retirement plan in which the employer pays a specific amount, or contribution, to an employee's retirement during each pay period that the employee is with the firm. Both the traditional 401(k) and Roth 401(k) plans are examples of defined contribution plans. Deontological Theories - evaluate the rightness or wrongness of an action based on how well that action conforms to some rule or principle, regardless of the consequences. Developing Data - The first phase of the process of human resources planning. Includes inventories of the current workforce, projected future needs, and an understanding of what will be required to meet those needs. Disability - According to the Americans with Disabilities Act, a disability includes: a physical or mental impairment that substantially limits one or more major life activities; a record of such impairment; or being perceived as having such an impairment. Empirical Validity - (also called statistical or predictive validity) describes how closely scores on a test correspond (correlate) with behavior as measured in other contexts. Employee Benefits - The parts of the total compensation package (other than pay for time worked) provided to employees in whole or in part by employer payments such as life insurance, pension, worker's compensation, and vacation. Rewards are provided by the organization to employees for their membership and/or participation (attendance) in the organization. Employee Referral Programs - Word-of-mouth advertisements that generally involve rewarding employees for referring skilled job applicants to an organization. Employee Retirement Income Security Act (ERISA) - A federal law that sets minimum standards for pension plans in the private sector. Employment At-will - A common-law rule for employment contracts that presume an employer can generally hire, fire, or promote an employee for any reason at any time. In addition, employees can leave for any reason at any time. Equal Employment Opportunity Commission (EEOC) - A federal agency created by the Civil Rights Act of 1964, tasked with formal enforcement of employment discrimination law. Equal Pay Act of 1963 (EPA) - A federal law requiring that employers provide equal pay for men and women who do similar work in the same workplace. Essential Functions - The fundamental job duties of a position. External Environment - The factors that organizations and their managers have no control over, such as legislation, changes in technology, competition, and so on. Fair Labor Standards Act of 1938 (FLSA) - A federal law that restricts child labor and establishes minimum wage and overtime pay standards for employees. The intent of the law was to "put a floor under wages and a ceiling over hours of work and to abolish abuses of child labor." Forced Distribution Appraisal - A performance-evaluation method in which a superior must assign only a certain proportion of subordinates to each of several categories with respect to each other. A common scale may be divided into five categories, with a fixed percentage of all subordinates in a group falling within each of these categories. Gender Discrimination - The unfavorable treatment of someone (an applicant or employee) on the basis of their sex. Gender Identity Discrimination - Discrimination against an individual because that person is transgender, lesbian, gay, or bisexual. Generation X - People born between 1965 and 1980 who are typically wellpositioned within their careers and find value in organizations that are stable, provide flexibility to define work arrangements (such as telecommuting), offer child care and elder care benefits, and promote work/life balance that allows employees to enjoy life now instead of waiting for retirement. Genetic Information Nondiscrimination Act of 2008 (GINA) - A federal law that prohibits the use of genetic information in employment decisions and restricts employers from requesting, requiring, or purchasing genetic information. Givebacks - A reduction in employee wages or benefits conceded by a labor union in exchange for other benefits or in recognition of unfavorable economic conditions. HR - often referring to the department charged with overseeing an organization's personnel or human resources. HR Generalists - usually provide guidance to employees, support management, and serve as a source of help and information on human resource matters. HR Specialists - are responsible for specific human resource management functions within an organization, such as recruiting, training, or compensation. HRM - Abbreviation for Human Resource Management HRP - Abbreviation for Human Resource Planning Hr Is Influenced By What Four Internal Environment Factors? - 1. Culture; shaped by top management values 2. Technology; refers to the firm's equipment and knowledge 3. Organizational structure 4. Organizational size Human Resource Management - is responsible for the recruitment, selection, training, and motivation of the organization's employees. HRM is therefore concerned with the fundamental task of defining and analyzing jobs in organizations. Human Resource Planning - involves forecasting the human resource needs of an organization and planning whatever is necessary to meet those needs. Immigration Reform and Control Act of 1986 (IRCA) - A federal law that makes it illegal to hire or recruit illegal immigrants knowingly. Under IRCA, employers may hire only persons who may legally work in the U.S., i.e., citizens and nationals of the U.S. and aliens authorized to work in the U.S. The employer must verify the identity and employment eligibility of anyone to be hired, which includes completing the Employment Eligibility Verification Form (I-9). Implied Covenant-of-good-faith-and-fair-dealing Exception - An exception to the employment-at-will doctrine stating that each party in an employment relationship has made an implied promise to treat the other in good faith and fairness. Implied-contract Exception - An exception to the employment-at-will doctrine stating that a legally binding agreement is created between an employer and employee based on their actions, and not on a formal contract. Indirect Compensation - In addition to direct compensation, rewards that employers pay for other employee services such as health insurance benefits, paid time off, retirement plans, education, etc. Internal Environment - Factors that organizations control as they interact in the global marketplace, such as culture, product development, and strategy. Inclusion - A quality related to diversity that indicates the extent to which employees feel welcomed, respected, supported, and valued as team members. Implied contract - An agreement created through the actions of the employer and employees rather than through negotiation and documentation. Employee handbooks may be argued to create this. Job Evaluation - Process to determine the relative worth of job-related contributions. Job Posting - An open invitation to all employees, through prominent display of notice, to apply for a job vacancy. Job Rotation - A job design technique in which employees are moved between two or more jobs in a planned manner. The objective is to expose employees to different experiences and a wider variety of skills for cross-training and enhanced job satisfaction. Job Profile - An outline, a high-level overview of a position that provides general information about a particular position. KSAs - a person's knowledge, skills, and abilities. Knowledge is a theoretical or practical understanding of a subject. Skills are proficiencies developed through experience. Abilities, more enduring than skills, are qualities that a person has to perform a certain task. Learning Organization - An organization that is dedicated to the acquisition or development of knowledge and disseminating that knowledge throughout the organization, with the intent of continually transforming itself to better meet the demands of customers. List the Ways That Human Resource Planning Helps Organizations - To consider the organization's future staffing needs and to help execute the organization's business strategy. Managerial Estimates - The most common method of estimating HR demand; managers discuss and conclude the future demand for labor. Millennials - People born between 1980 and 2000, considered to value being recognized for their individual contributions within a team. They generally look for: work that is productive and meaningful—not grunt work; leading-edge, innovative technology that supports their current usage of information sharing; the ability to receive continuing education; the opportunity to voice opinions on workplace situations; and workplace flexibility in scheduling, dress/attire and work arrangements. They are especially resistant to authority due to cynicism regarding managerial decisions. Moral Philosophy - The principles, rules, and values that individuals use in deciding what is right or wrong. Multiple Linear Regression - An extension of simple linear regression analysis. However, in multiple linear regression, instead of relating employment to just one variable, multiple variables are used. Narrative Essay Appraisal - Evaluation method in which the rater describes the employee's strengths and weaknesses and suggests methods for improving performance. Nation of Origin Employment Discrimination - When an employer commits nation of origin employment discrimination, it makes an unfair or harmful employment decision on the basis of where a person or their ancestors are from, or on the culture or people that a person associates with. Nominal Grouping Technique - A group process involving problem identification, solution generation, and decision-making. Older Workers Benefit Protection Act of 1990 (OWBPA) - An amendment to the Age Discrimination in Employment Act (ADEA), the OWBPA is intended to safeguard older worker's employee benefits from age discrimination. Orientation - The process of introducing the employee to the work environment. Paired Comparison Appraisal - A performance-evaluation method in which each employee is compared to every other incumbent, two at a time on a single standard, to determine which is "better."