Questions and CORRECT Answers
Tell me about yourself - CORRECT ANSWER - My name is Jocelyn Wong and I'm a current
student at Hofstra University. I am very motivated, and once I determine expectations, it is very
important to me that I exceed them. I aim to receive my masters and become a Physician
Assistant.
Strengths - CORRECT ANSWER - I also enjoy working collaboratively with others and am
able to work efficiently and can effectively multi-task to accomplish any tasks I'm given.I find it
easy for me to communicate with new people, and meet the needs of others.
Tell me about your past job experience - CORRECT ANSWER - I used to work at the Queens
Library but I unfortunately lost my job due to covid
Tell me about an experience you had with a difficult customer - CORRECT ANSWER - In the
library there are books that customers have reserved online and they have to come before a
certain date in order to pick up their books. If that date passes their name gets removed and it
moves onto the next person on the reserve list. One day, a man couldn't find his reserved book
and asked me where it was. I asked him when his pick up date was, and he told me it had already
passed. Upon hearing this, I explained to him the company policy regarding reserve books and
how he would have to either request a reserve again or wait until book was returned if it was
already checked out. He kept insisting I should just give him the book since he was only a day
late and I empathized with him and remained calm. I resolved the issue by helping him reserve
the book again online and I walked him through the steps on how to reserve the book.
Explain strategies you use to manage your time effectively - CORRECT ANSWER - I manage
my time effectively by make weekly and daily schedules to prioritize my goals and tasks that I
need to get done. By doing this, I make sure I have a direction and focus for what I need to
accomplish, and the deadlines I set for myself help keep me on track.
Tell me about your last failure - CORRECT ANSWER - bio test