HCAHPS and NDNQI (3) 2024/2025 Exam
Questions and Correct Answers | New
Update
Describe HCAHPS - 🧠ANSWER ✔✔-first standardized publicly reported
survey of patient's perspective regarding their healthcare
-government based
-all hospitals are on equal playing ground with patient satisfaction because
everyone is asked the same questions
-part of quality reporting
What are the 3 goals of HCAHPS? - 🧠ANSWER ✔✔-produces comparable
objective data regarding patient satisfaction with hospital
-gives hospitals incentive to improve quality since it is reported (VERY
IMPORTANT)
-increases public accountability because it increases transparency
What are the components of HCAHPS? - 🧠ANSWER ✔✔-communication
with nurses
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
1
STATEMENT. ALL RIGHTS RESERVED
Questions and Correct Answers | New
Update
Describe HCAHPS - 🧠ANSWER ✔✔-first standardized publicly reported
survey of patient's perspective regarding their healthcare
-government based
-all hospitals are on equal playing ground with patient satisfaction because
everyone is asked the same questions
-part of quality reporting
What are the 3 goals of HCAHPS? - 🧠ANSWER ✔✔-produces comparable
objective data regarding patient satisfaction with hospital
-gives hospitals incentive to improve quality since it is reported (VERY
IMPORTANT)
-increases public accountability because it increases transparency
What are the components of HCAHPS? - 🧠ANSWER ✔✔-communication
with nurses
COPYRIGHT©JOSHCLAY 2025/2026. YEAR PUBLISHED 2025. COMPANY REGISTRATION NUMBER: 619652435. TERMS OF USE. PRIVACY
1
STATEMENT. ALL RIGHTS RESERVED