ACTUAL Exam Questions and CORRECT
Answers
3 Levels of Risk Tolerance - CORRECT ANSWER - Risk-aversive (Avoids high-
risk/uncertainty or Reduce risk at expense of potential value)
Neutral (Accept some risk as long as action does not incur loss if risk occurs)
Risk-seeking (Accepts/Absorbs more risk for higher potential value)
Adaptive approach AKA Agile - CORRECT ANSWER - Balances swift delivery of value
and high degree of uncertainty
Exploratory in terms of determining best solution
May involve incremental improvement of a current solution
Definitions provided via team interaction and feedback on existing solution
Affinity map - CORRECT ANSWER - A technique to put related concepts together. AKA
group sticky notes by areas. Often used after brainstorming
Balanced Scorecard - CORRECT ANSWER - Manage performance WITHIN business in
some form. Focused outcome. Red Yellow Green status update
Prioritization Categories - CORRECT ANSWER - Benefit
Penalty
Cost
,Risk
Dependencies
Time sensitivity
Stability
Regulatory/Policy compliance
Bench-marking and Market Analysis - CORRECT ANSWER - Conducted to improve
organizational operations, increase customer satisfaction, and increase value to stakeholders
Business Analysis Planning & Monitoring - CORRECT ANSWER - Involves planning the
work of the business analysis engagement and monitoring progress against the plan
Business Capability Analysis - CORRECT ANSWER - provides a framework for scoping
and planning by generating a shared understanding of outcomes, identifying alignment with
strategy, and providing a scope and prioritization filter.
Business Cases - CORRECT ANSWER - provides a justification for a course of action
based on the benefits to be realized using the proposed solution as compared to the cost, effort,
and other considerations to acquire and live with that solution. Captures the rationale for
undertaking a change. Frequently presented in a formal document.
Business Model Canvas - CORRECT ANSWER - Describes how an Enterprise creates,
delivers, and captures value for and from its customers. Comprised of nine building blocks to
describe how an organization intends to deliver value.
Business Need - CORRECT ANSWER - A problem an organization is trying to solve or an
opportunity the organization is tying to take advantage of. Foundation for an entire project.
Single most important activity that a business analyst can be involved with.
Business Process Analysis - CORRECT ANSWER - This type of analysis is used in any
methodology that is aiming to improve process performance.
,Business Requirement - CORRECT ANSWER - A representation of goals, objectives and
outcomes that describe why a change has been initiated and how success will be assessed.
Risk Actions - CORRECT ANSWER - Accept
Transfer
Avoid
Mitigate
Share
Improve
Explore
Categories of Competencies - CORRECT ANSWER - Analytical Thinking and Problem
Solving
Behavioral Characteristics
Business Knowledge
Communication Skills
Interaction Skills
Tools & Technology
Change strategy must outline change's structure as to its: - CORRECT ANSWER -
Context
Alternative strategies
Justification of the strategy
Necessary investments & resources
Key stakeholders
Transition states that will occur during the process
Requirements and Design Quality Characteristics - CORRECT ANSWER - Atomic
, Complete
Consistent
Concise
Feasible
Unambiguous
Testable
Prioritized
Understandable
SLDC Types - CORRECT ANSWER - Linear or Phased
Iterative
Agile or Adaptive
NOT WATERFALL
Concept Modelling - CORRECT ANSWER - Used to organize the business vocabulary
needed to consistently communicate the knowledge of a domain. Starts with a glossary. Put a
premium on high-quality design independent definitions that are free of data implementation by
biases. Emphasize which vocabulary
Conceptual Thinking - CORRECT ANSWER - Understanding the linkage between
contexts, solutions, needs, changes, stakeholders, and value abstractly and in the big picture
Confirm Elicitation Results - CORRECT ANSWER - Share understanding of elicitation
outcomes
Record/Document
Find gaps/inconsistencies by measuring findings against other info