FACILITIES MANAGEMENT CHPT 1
EXAM |GUARANTEED PASS!!
What is the best way for A facility manager to become more proactive
and avoid crisis management? Page 9 - ACCURATE ANSWERS✔✔
They should participate in their company's discussions of corporate
management issues
How can a facility manager best improve worker productivity? Page 9
and 10 - ACCURATE ANSWERS✔✔ Fostering better human
performance by providing the environment and tools that people need to
work effectively and efficiently.
What are the three dimensions of quality? Page 12 - ACCURATE
ANSWERS✔✔ Input - understanding the customers needs and
expectations.
Process - taking action to meet/exceed those needs/expectations.
Output - following up to determine if the action was appropriate and if
customer is satisfied.
What percent of a company's capital assets does the average facility
department manage? Page 15 - ACCURATE ANSWERS✔✔ 25%
, What do you facilities managers engage in to anticipate and respond
appropriately to current and future business trends? Page 17 -
ACCURATE ANSWERS✔✔ Strategic planning
In most companies how our facility departments viewed? Page 20 -
ACCURATE ANSWERS✔✔ They are viewed as overhead because they
do not generate sales and revenue as profit centers do
What is the most expensive element of most office and other white collar
work places? Page 22 - ACCURATE ANSWERS✔✔ People
Define property management
Page 25 - ACCURATE ANSWERS✔✔ Maintaining and creating value
in real property consistent with the owner's objectives thru the efficient
balance of Tenant and owner relations, financial budgeting and expense
control, risk management and other operational aspects of the property
in compliance with the highest standard of professional ethics.
How can facility management successfully affect the corporate mission?
Page 22 - ACCURATE ANSWERS✔✔ ?
Asset Management - ACCURATE ANSWERS✔✔ Maximizing value to
a...