WGU C215 STUDY GUIDE – FINAL EXAM QUESTIONS WITH CORRECT ANSWERS 2025

WGU C215 STUDY GUIDE – FINAL EXAM
QUESTIONS WITH CORRECT ANSWERS 2025
TotalEQualityEManagementE(TQM)EPhilosophyE-ECORRECTEANSWERE-1.EcustomerEfocus

2.EcontinuousEimprovement

3.EemployeeEempowerment

4.EuseEofEqualityEtools

5.EproductEdesign

6.EprocessEmanagement

7.EmanagingEsupplierEquality



ProcessECapabilityEIndexE(Cpk)E-ECORRECTEANSWERE-
BasicEfunctionEofESixESigma.EMeasuresEtheEprocessEpotentialEandEperformanceEofEprocesses.ETheEh
igherEtheErangeEofECpk,EtheEimprovedEisEtheEabilityEofEtheEprocessEtoEcompleteEitsEnecessities.



SixESigmaE-ECORRECTEANSWERE-AEdisciplined,Edata-
drivenEapproachEandEmethodologyEforEeliminatingEdefectsE(drivingEtowardEsixEstandardEdeviations
EbetweenEtheEmeanEandEtheEnearestEspecificationElimit)EinEanyEprocessE-


EfromEmanufacturingEtoEtransactionalEandEfromEproductEtoEservice.




DesignECapacityE-ECORRECTEANSWERE-
TheEtheoreticalEmaximumEoutputEofEaEsystemEinEaEgivenEperiodEunderEidealEconditions.



LocationEAnalysisE-ECORRECTEANSWERE-
proximityEtoEcustomers,Etransportation,EsourceEofElabor,EcommunityEattitude,EproximityEtoEsupplie
rs,EandEmanyEotherEfactors.



TheEtechniqueEforEdeterminingElocationEdecisions.

,LineEProcessesE-ECORRECTEANSWERE-
AEtypeEofEprocessEusedEtoEproduceEaElargeEvolumeEofEaEstandardizedEproduct.



■ELimitedEcustomizationEandEhighEvolume



BatchEProcessesE-ECORRECTEANSWERE-
AEtypeEofEprocessEusedEtoEproduceEaEsmallEnumberEofEproductsEinEgroupsEorEbatchesEbasedEonEcus
tomerEordersEorEspecifications.



■EHighEcustomizationEmoderateEvolume



ProjectEProcessesE-ECORRECTEANSWERE-AEtypeEofEprocessEusedEtoEmakeEaEone-at-a-
timeEproductEexactlyEtoEcustomerEspecifications.



■EMostEcustomEandElowestEvolume



ContinuousEProcessesE-ECORRECTEANSWERE-
AEtypeEofEprocessEthatEoperatesEcontinuallyEtoEproduceEaEhighEvolumeEofEaEfullyEstandardizedEprod
uct.



-ENoEcustomizationEandEasEhighEaEvolumeEasEpossible



BottleneckE-ECORRECTEANSWERE-LongestEtaskEinEtheEprocess.



FlexibleEManufacturingESystemE(FMS)E-ECORRECTEANSWERE-
AEtypeEofEautomatedEsystemEthatEcombinesEtheEflexibilityEofEintermittentEoperationsEwithEtheEeffic
iencyEofEcontinuousEoperations.

, Output/InputEControlE-ECORRECTEANSWERE-
AEtechniqueEforEmonitoringEtheEflowEofEjobsEbetweenEworkEcenters.



Value-AddedE-ECORRECTEANSWERE-
TheEnetEincreaseEcreatedEduringEtheEtransformationEofEinputsEintoEfinalEoutputs.



HybridELayoutsE-ECORRECTEANSWERE-
LayoutsEthatEcombineEcharacteristicsEofEprocessEandEproductElayouts.



-EGroupEtechnologyElayouts.

-ECellEtechnologyElayouts.

-EGroceryEstoresEuseEhybridElayouts



RelationshipEChartE(REL)E-ECORRECTEANSWERE-
TableEthatEreflectsEopinionsEofEmanagersEwithEregardEtoEtheEimportanceEofEhavingEanyEtwoEdepart
mentsEcloseEtogether.



RectilinearEDistanceE-ECORRECTEANSWERE-
TheEshortestEdistanceEbetweenEtwoElocationsEusingEnorth-southEandEeast-westEmovements.



From-ToEMatrixE-ECORRECTEANSWERE-
TableEthatEgivesEtheEnumberEofEtripsEorEunitsEofEproductEmovedEbetweenEanyEpairEofEdepartments.



BlockEPlanE-ECORRECTEANSWERE-SchematicEshowingEtheEplacementEofEresourcesEinEaEfacility.



MeanEObservedETimesE-ECORRECTEANSWERE-
TheEaverageEofEtheEobservationEtimesEforEeachEofEtheEworkEelements.