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Terms in this set (930)
The primary purpose of the The production and delivery of safe drinking water to consumers
Water Utility Industry
Those who work in the Federal and State
public water industry have a
responsibility to meet
standards created by these
types of government
entities.
basic federal and state disinfected, delivered at adequate pressure, and be ample in
standards state that Water quantity.
must be:
Employees should guard the water supply and facilities
what
Employees should guard contamination, vandalism and terrorism
the water supply and
facilities from these three
things.
Bacteriological analysis 5 years
records are kept for
Chemical analysis records 10 years
are kept for
, 3 years after last action taken
Records about action taken
to correct violations of
primary drinking water
regulations are kept for
Written documentation 10 years after the survey is completed
relating to sanitary surveys
conducted are kept for
Documentation of a variance 5 years after its expiration
or exemption granted is kept
for
Results of required tests, within 10 days following its completion
measurements or analysis
must be reported
A copy of Consumer 5 years
Confidence reports (EPA
Required)must be kept for
Administers water operator TCEQ
licensing
TCEQ Texas Commission on Environmental Quality
Description of a public water Regularly serves at least 25 individuals daily at least 60 days
system out of the year.Services at least 15 service connections.
MUDs Municipal Utility Districts
Water is essential to Life and health
Customers are entitled to courteous treatment & answers to questions about water
This type of public system is systems that serve less than 100 connections OR purchase
not required to compile treated water
monthly reports
, American Water Works Association, Texas Engineering
Job training for water utility
operators is available Extension Service, Texas Water Utilities Association
through these 3
organizations
All public water systems are redistributes treated water bought from another source
required to employ certified
operators even if the system
only
cities, municipal utility Public Water Systems
districts,rural water supply
corporations mobile home
parks, campgrounds are
examples of:
Examples of community cities, municipal utility districts,rural water supply corporations,
water systems mobile home parks, campgrounds
Non-community water Any public water system that is not a community system
system
travel trailer spaces, Hotel non-community water systems
and motel rooms, service
stations are examples of this
type of water systems
The federal agency that EPA
impacts the water industry
EPA Environmental Protection Agency
The most important federal Safe Drinking Water Act
law impacting the water
utility industry is the
The Safe Drinking Water Act Physical, Chemical, Bacteriological, Radiological
establishes these 4 national
safety and quality standards
, The state agency that TCEQ
regulated drinking water in
Texas and administers the
Federal Safe Drinking
Water Act
The water system must there is a change or alteration of the system; a new
notify the TCEQ when (5 facility to be build; water supply health hazards; change
items) in water quality; change in water source
MUDs; Rural Water Supply Regional and local agencies that impact the water utility
Corporations; Drainage industry
Districts; Ground Water
Conservation Districts;
Subsidence Districts and
River Authorities -- These
are what type of agencies
and what do they impact?
The relationship between Public Relations
you and the customer
PR Public Relations
Wat are the three keys to Everything the utility does is PR; Customers are entitles to
good customer relations courteous treatment; Every employee is a
PR person
Customers have the most Meter Readers
contact with
Meter readers can be wearing identifying clothing; being neat and courteous;
ambassadors of goodwill by Teaching customers how to read their meter; Explaining
doing these 5 things utility policies such as delinquent notices or disputed
readings; Taking care or property
Maintenance crews can warn service interruptions
customers of