by Sophia Tutorial
ú WHAT'S COVERED
What tools do you think that human resources, as an organization, has at their disposal to do their
job? You may recall the previous discussion about how compensation and benefits may be more than
simply money. Therefore, what is it that human resources can use in order to motivate their
employees and do their job better? This tutorial will cover human resource management, or HRM,
toolkit. Our discussion breaks down as follows:
1. Human Resource Management (HRM) Toolkit
2. Reinforcement Theory
1. Human Resource Management (HRM) Toolkit
Human Resource Management, or HRM, has a lot of different tools that they can use within the workplace.
Much of the time, these tools depend on the company and the package of benefits that the company is able
to offer its employees.
Job Enrichment: Increases employee job satisfaction by providing an opportunity for the employee to
have greater oversight or choice over the manner in which they do their job.
ô EXAMPLE Consider Federal Express and the employees who do the actual delivering in the
trucks. A source of job enrichment might be letting those employees determine what route they're
going to take, or which particular business or household they want to deliver to first. Typically, there
may be a lot of packages that go to one particular place.
Job Redesign: Increases employee satisfaction by reviewing and possibly changing the requirements for
a particular job.
ô EXAMPLE Suppose you work at the Ford Motor Company on the assembly line, and you notice
that there are a lot of people who are dissatisfied. They're going home with aching backs--it's the
same, repetitive action over and over again. Well, in this case, Ford may want to redesign a particular
job on that assembly line so that it includes job enrichment and also causes less stress for the
employee. It may even be redesigned so that the job is easier to get done and results in a better
quality product.
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