EFD EXAM QUESTIONS AND ANSWERS
(GRADED A)
When addressing scene safety, EFDs must consider which three groups of people? -
ANSWER-The caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - ANSWER-
Predetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains consistent with
ever-changing standards of practice - ANSWER-True
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of
firefighter fatalities - ANSWER-True
Which of the following best describes the diffeence between certification and
accreditation? - ANSWER-Individuals are certified, and agencies are accredited
Quality service is virtually ensured through - ANSWER-Compliance to the protocol
A sound and effective quality improvement process is designed to - ANSWER-Reinforce
EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - ANSWER-1.
Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
The Case Exit Protocol provides - ANSWER-A standardized method of terminating each
call
A caller reports a smoke odor inside a structure. What is the best Chief Complaint
Protocol to use for this case? (See the FPDS Chief Complaint Classification Table) -
ANSWER-Protocol 69: Structure Fire
, A caller reports a chlorine gas leak. What is the best Chief Complaint Protocol to use for
this case? (See the FPDS Chief Complaint Classification Table) - ANSWER-Protocol
61: HAZMAT
A caller reports that his boat has run out of fuel and he is stranded out on the ocean.
What is the best Chief Complaint Protocol to use for this case? (See the FPDS Chief
Complaint Classification Table) - ANSWER-Protocol 73: Watercraft in Distress/Collision
A caller reports that jet fuel is leaking from a tanker truck at the airport. What is the best
Chief Complaint Protocol to use for this case? - ANSWER-Protocol 59: Fuel Spill/Fuel
Odor
List fire-rescue call processing objectives - ANSWER-1. Collect incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed in this chapter -
ANSWER-1. An established standard of service
2. Prioritized responses
3. Quality improvement procedures
4. Certification and accreditation
5. Reduced exposure to liability
The FPDS symbol directs the EFD to - ANSWER-Initiate dispatch, provide PDIs and
appropriate PAIs, and then return to questioning
You should ask a question with the Pre-Question Qualifier "(Flames)" - ANSWER-Only
if the caller has reported the presence of flames
In response to "Okay, tell me exactly what happened," the caller reports that he is
trapped inside a building that is on fire. What should you do next? - ANSWER-Ask Case
Entry Question 4a, initiate the appropriate ECHO response, provide Case Entry PDI-a,
provide PAIs from Protocol B-2, and then return to questioning if possible
Pre-Arrival Instructions (PAIs) provide scripted instructions for callers in specific life-
threatening situations - ANSWER-True
In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - ANSWER-A
specific dispatch definition
Key Question 1 on Protocol 62 is "What type of building/structure/terrain is involved?"
Based on FPDS standards, it may be appropriate to read this question as "What type of
terrain is involved?" - ANSWER-True
(GRADED A)
When addressing scene safety, EFDs must consider which three groups of people? -
ANSWER-The caller, bystanders, and responders
Response configurations (actual assignments of apparatus) are: - ANSWER-
Predetermined by local Fire and Emergency Services Administration
The Academy's standards process ensures that FPDS evolution remains consistent with
ever-changing standards of practice - ANSWER-True
Statistics indicate that Emergency Vehicle Collisions (EVCs) are a leading cause of
firefighter fatalities - ANSWER-True
Which of the following best describes the diffeence between certification and
accreditation? - ANSWER-Individuals are certified, and agencies are accredited
Quality service is virtually ensured through - ANSWER-Compliance to the protocol
A sound and effective quality improvement process is designed to - ANSWER-Reinforce
EFDs' appropriate behaviors
List the roles and responsibilities of an Emergency Fire Dispatcher - ANSWER-1.
Gathering relevant information (input)
2. Providing DLS instructions to callers
3. Prioritizing calls
4. Dispatching/Allocating resources (output)
5. Providing information to responders
6. Monitoring the safety of responders
7. Coordinating logistics, resources, and services
8. Serving the community
9. Impacting lives via telephone
The Case Exit Protocol provides - ANSWER-A standardized method of terminating each
call
A caller reports a smoke odor inside a structure. What is the best Chief Complaint
Protocol to use for this case? (See the FPDS Chief Complaint Classification Table) -
ANSWER-Protocol 69: Structure Fire
, A caller reports a chlorine gas leak. What is the best Chief Complaint Protocol to use for
this case? (See the FPDS Chief Complaint Classification Table) - ANSWER-Protocol
61: HAZMAT
A caller reports that his boat has run out of fuel and he is stranded out on the ocean.
What is the best Chief Complaint Protocol to use for this case? (See the FPDS Chief
Complaint Classification Table) - ANSWER-Protocol 73: Watercraft in Distress/Collision
A caller reports that jet fuel is leaking from a tanker truck at the airport. What is the best
Chief Complaint Protocol to use for this case? - ANSWER-Protocol 59: Fuel Spill/Fuel
Odor
List fire-rescue call processing objectives - ANSWER-1. Collect incident information
2. Collect scene safety information
3. Identify the correct response
4. Assess the need for DLS Instructions
List five benefits of structured calltaking and protocol use, as discussed in this chapter -
ANSWER-1. An established standard of service
2. Prioritized responses
3. Quality improvement procedures
4. Certification and accreditation
5. Reduced exposure to liability
The FPDS symbol directs the EFD to - ANSWER-Initiate dispatch, provide PDIs and
appropriate PAIs, and then return to questioning
You should ask a question with the Pre-Question Qualifier "(Flames)" - ANSWER-Only
if the caller has reported the presence of flames
In response to "Okay, tell me exactly what happened," the caller reports that he is
trapped inside a building that is on fire. What should you do next? - ANSWER-Ask Case
Entry Question 4a, initiate the appropriate ECHO response, provide Case Entry PDI-a,
provide PAIs from Protocol B-2, and then return to questioning if possible
Pre-Arrival Instructions (PAIs) provide scripted instructions for callers in specific life-
threatening situations - ANSWER-True
In the FPDS, ALL UPPERCASE text indicates a word or phrase that has - ANSWER-A
specific dispatch definition
Key Question 1 on Protocol 62 is "What type of building/structure/terrain is involved?"
Based on FPDS standards, it may be appropriate to read this question as "What type of
terrain is involved?" - ANSWER-True
