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American Nurses Credentialing Center (ANCC) - correct answer ✔✔Organization created by the
ANA to provide certification for nurses in various specialties
Recognizes excellence in nursing service and confer "Magnet" status
Magnet status-Awarded for 4 yrs, after which organizations must reapply
Conflict Management and Engagement - correct answer ✔✔Unresolved conflict can lower
morale & threaten quality of care.
Creating connections with others is a powerful tool and PERLA approach is recommend
PERLA - correct answer ✔✔Presence
Empathy
Acknowledgment
Reflect or Reframe
Listen openly
Ask questions
When someone is agitated, taking the time to create a connection can deescalate the situation
and lessen feelings of threat
Nursing leadership begins with: - correct answer ✔✔Giving nursing care to a patient
, Delegating nursing care - correct answer ✔✔the transfer of responsibility for the performance
of an activity to another individual while retaining accountability for the outcome
RNs must be fully aware of the parameters for delegation as outlined in their state's Nurse
Practice Act as well as the employing organization's policies and procedures
Delegation skills must be - correct answer ✔✔1. Developed
2. Practice
3. Strengthened
ANA encourages nurse educators to integrate principles for delegation into the curriculum and
ensure that nursing student have opportunities to practice delegation skills
The 5 rights of Delegation - correct answer ✔✔1. Right task
2. Right circumstance
3. Right person
4. Right direction/communication
5. Right supervision/evaluation
Ethics - correct answer ✔✔A system of moral conduct and principles that guide a person's
actions in regard to right and wrong and in regard to oneself and society at large.
Moral indifference - correct answer ✔✔when an individual questions why morality in practice is
even necessary
Moral uncertainty/conflict - correct answer ✔✔occurs when an individual is unsure which moral
principles or values apply and may even include uncertainty as to what the moral problem is