ANSWERS
The process of managing customer returns and products which have served their purpose is known
as:
backfilling.
demand planning.
order fulfillment.
reverse logistics. ANSW✅✅reverse logistics
The goal of integrated logistics is to:
identify new suppliers.
reduce product variety.
synchronize and link the supply chain.
develop innovative new products. ANSW✅✅synchronize and link the supply chain
A firm which provides critical operations functionality to members of a supply chain is a(n):
integrated service supplier (ISP).
supply chain leader.
supply chain follower.
retailer. ANSW✅✅integrated service provider
In order to achieve the lowest total process cost, a supply chain must ________.
minimize the cost of the most expensive function
minimize the total cost for all involved functions combined
analyze each function separately
minimize the cost of each function ANSW✅✅minimize the total cost for all involved functions
combined
According to research, all of the following are examples of supply chain disruptors except:
Growth of omni-channel shopping.
,Consumers demand more personalization of products and services.
Competing priorities of millennial and aging consumers.
Consumers have become more patient. ANSW✅✅consumer have become more patient
A firm that increases the number of stock-keeping-units (SKUs) in its product portfolio can expect to
initially experience ________ revenues and ________ supply chain costs.
decreasing, decreasing
decreasing, increasing
increasing, decreasing
increasing, increasing ANSW✅✅increasing, increasing
The Anticipatory Business Model is best described by which statement:
is a low risk strategy.
driven by forecast.
driven by information technology.
builds on the principles of time-based competition. ANSW✅✅driven by forecast
The primary benefits of low product complexity include all of the following except:
decreased sales support cost.
improved product development.
increased revenue.
improved product quality and reliability. ANSW✅✅increased revenue
Performance cycle uncertainty is a key concern in logistical operations.
true
false ANSW✅✅true
The goal of cycle synchronization is achievement of planned time performance.
true
false ANSW✅✅true
Performance cycle variance is a prime determinant of safety stock.
, true
false ANSW✅✅true
The goal of integrated logistics is to:
develop lower cost suppliers.
minimize transportation costs in a supply chain.
minimize operational expenditures while meeting customer service goals.
simplify the process of supply chain management. ANSW✅✅minimize operational expenditures
while meeting customer service goals
The basic unit of supply chain design and operational control is:
echeloned inventory.
integrated logistics.
the logistics performance cycle.
life cycle support. ANSW✅✅the logistics performance cycle
A cross-dock facility:
converts incoming shipments from suppliers to outgoing shipments for delivery.
combines outgoing shipments into full loads for long-distance shipping.
handles only incoming shipments.
handles only outgoing shipments. ANSW✅✅converts incoming shipments from suppliers to
outgoing shipments for delivery
The 'Pareto principle' is:
useful for product profitability analysis.
seldom applied to inventory analysis.
also known as the 70/30 rule.
useful for forecasting transportation requirements. ANSW✅✅useful for product profitability
analysis
A high-quality logistics system offers high levels of inventory availability and predictable operational
performance. This is what known as: