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SCM 413 HW/QUIZES AND CORRECT ANSWERS

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SCM 413 HW/QUIZES AND CORRECT ANSWERS The process of managing customer returns and products which have served their purpose is known as: backfilling. demand planning. order fulfillment. reverse logistics. ANSWreverse logistics The goal of integrated logistics is to: identify new suppliers. reduce product variety. synchronize and link the supply chain.

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March 21, 2025
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Written in
2024/2025
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SCM 413 HW/QUIZES AND CORRECT
ANSWERS
The process of managing customer returns and products which have served their purpose is known
as:

backfilling.

demand planning.

order fulfillment.

reverse logistics. ANSW✅✅reverse logistics



The goal of integrated logistics is to:

identify new suppliers.

reduce product variety.

synchronize and link the supply chain.

develop innovative new products. ANSW✅✅synchronize and link the supply chain



A firm which provides critical operations functionality to members of a supply chain is a(n):

integrated service supplier (ISP).

supply chain leader.

supply chain follower.

retailer. ANSW✅✅integrated service provider



In order to achieve the lowest total process cost, a supply chain must ________.

minimize the cost of the most expensive function

minimize the total cost for all involved functions combined

analyze each function separately

minimize the cost of each function ANSW✅✅minimize the total cost for all involved functions
combined



According to research, all of the following are examples of supply chain disruptors except:

Growth of omni-channel shopping.

,Consumers demand more personalization of products and services.

Competing priorities of millennial and aging consumers.

Consumers have become more patient. ANSW✅✅consumer have become more patient



A firm that increases the number of stock-keeping-units (SKUs) in its product portfolio can expect to
initially experience ________ revenues and ________ supply chain costs.

decreasing, decreasing

decreasing, increasing

increasing, decreasing

increasing, increasing ANSW✅✅increasing, increasing

The Anticipatory Business Model is best described by which statement:

is a low risk strategy.

driven by forecast.

driven by information technology.

builds on the principles of time-based competition. ANSW✅✅driven by forecast



The primary benefits of low product complexity include all of the following except:

decreased sales support cost.

improved product development.

increased revenue.

improved product quality and reliability. ANSW✅✅increased revenue



Performance cycle uncertainty is a key concern in logistical operations.

true

false ANSW✅✅true



The goal of cycle synchronization is achievement of planned time performance.

true

false ANSW✅✅true



Performance cycle variance is a prime determinant of safety stock.

, true

false ANSW✅✅true



The goal of integrated logistics is to:

develop lower cost suppliers.

minimize transportation costs in a supply chain.

minimize operational expenditures while meeting customer service goals.

simplify the process of supply chain management. ANSW✅✅minimize operational expenditures
while meeting customer service goals



The basic unit of supply chain design and operational control is:

echeloned inventory.

integrated logistics.

the logistics performance cycle.

life cycle support. ANSW✅✅the logistics performance cycle



A cross-dock facility:

converts incoming shipments from suppliers to outgoing shipments for delivery.

combines outgoing shipments into full loads for long-distance shipping.

handles only incoming shipments.

handles only outgoing shipments. ANSW✅✅converts incoming shipments from suppliers to
outgoing shipments for delivery



The 'Pareto principle' is:

useful for product profitability analysis.

seldom applied to inventory analysis.

also known as the 70/30 rule.

useful for forecasting transportation requirements. ANSW✅✅useful for product profitability
analysis



A high-quality logistics system offers high levels of inventory availability and predictable operational
performance. This is what known as:

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