AI Associate Exam with Complete
Solutions| Latest Update
What factors can determine the quality of data used for training AI models?
A - The age and consistency of the data
B - The volume and granularity of the data
C - The accuracy, completeness, and uniqueness of the data
D - The source and timeliness of the data ✔️✔️C - The accuracy, completeness, and uniqueness
of the dat
What is a key milestone in the Ethical AI Practice Maturity Model?
A - Implementing AI without human intervention
B - Achieving transparency in AI decision-making processes
C - Ensuring AI models are trained on large datasets
D - Integrating AI into all business processes ✔️✔️B - Achieving transparency in AI decision-
making processes
What is data cleansing in the context of generative AI in CRM?
A - Increasing the volume of data for better AI predictions
B - Removing redundant CRM modules to streamline data flow
C - Correcting, removing, or handling corrupted, misformatted, or incomplete data
D - Upgrading to the latest CRM software version for better data compatibility ✔️✔️C -
Correcting, removing, or handling corrupted, misformatted, or incomplete data
What are Einstein Bots?
A - Advanced visualisation tools within Salesforce
B - Automated data entry tools in Salesforce CRM
C - AI-driven chatbots in Salesforce for customer service automation
,D - Predictive analytics tools for sales forecasting in Salesforce ✔️✔️C - AI-driven chatbots in
Salesforce for customer service automation
What is Einstein Knowledge?
A - A Salesforce tool for predictive analytics
B - An AI-driven chatbot system within Salesforce
C - A knowledge base system within Salesforce that uses AI to recommend articles and solutions
D - A visual analytics tool in Salesforce for creating interactive dashboards ✔️✔️C - A knowledge
base system within Salesforce that uses AI to recommend articles and solutions
What is Einstein Prediction Builder
A - A tool for creating custom AI models in Salesforce without code
B - A Salesforce feature for visualising data patterns
C - An AI-driven system for customer support in Salesforce
D - A tool for integrating external AI models into Salesforce ✔️✔️A - A tool for creating custom AI
models in Salesforce without code
What is the benefit of using Salesforce AI for your business?
A - It only provides visual analytics for business data
B - It offers automated data entry solutions for CRM
C - It harnesses AI to provide insights, automate tasks, and personalise customer experiences
D - It exclusively focuses on chatbot solutions for customer support ✔️✔️C - It harnesses AI to
provide insights, automate tasks, and personalise customer experiences
What is the difference between Einstein Discovery and Einstein Analytics?
A - Einstein Discovery is for data visualisation while Einstein Analytics is for predictive modelling
B - Einstein Discovery offers insights and recommendations based on data, while Einstein
Analytics provides a platform for creating interactive dashboards and reports
C - Einstein Discovery is a chatbot solution, while Einstein Analytics is a knowledge-base system
, D - Einstein Discovery focuses on external data integration, while Einstein Analytics is for
internal Salesforce data only ✔️✔️B - Einstein Discovery offers insights and recommendations
based on data, while Einstein Analytics provides a platform for creating interactive dashboards
and reports
How can you use Salesforce AI to build predictive models?
A - By manually inputting predictions based on intuition.
B - Using Einstein Prediction Builder to create custom AI models without coding.
C - By integrating third-party AI tools without using Salesforce's native capabilities.
D - By only using Salesforce reports and dashboards without AI features ✔️✔️B - Using Einstein
Prediction Builder to create custom AI models without coding.
How can you use Salesforce AI to detect fraud and security threats?
A - By solely relying on manual transaction reviews.
B - Using Einstein Anomaly Detection to automatically identify unusual patterns in data.
C - By setting up basic email alerts for all transactions.
D - By only monitoring user login activities. ✔️✔️B - Using Einstein Anomaly Detection to
automatically identify unusual patterns in data.
What is the difference between Einstein Vision and Einstein Prediction?
a) Einstein Vision deals with image recognition, while Einstein Prediction focuses on forecasting
business outcomes
b) Einstein Vision is a data visualization tool, while Einstein Prediction is for chatbot solutions
c) Einstein Vision is for creating AI models, while Einstein Prediction is for integrating external AI
models
d) Einstein Vision focuses on text analysis, while Einstein Prediction is for image analysis ✔️✔️a)
Einstein Vision deals with image recognition, while Einstein Prediction focuses on forecasting
business outcomes
Solutions| Latest Update
What factors can determine the quality of data used for training AI models?
A - The age and consistency of the data
B - The volume and granularity of the data
C - The accuracy, completeness, and uniqueness of the data
D - The source and timeliness of the data ✔️✔️C - The accuracy, completeness, and uniqueness
of the dat
What is a key milestone in the Ethical AI Practice Maturity Model?
A - Implementing AI without human intervention
B - Achieving transparency in AI decision-making processes
C - Ensuring AI models are trained on large datasets
D - Integrating AI into all business processes ✔️✔️B - Achieving transparency in AI decision-
making processes
What is data cleansing in the context of generative AI in CRM?
A - Increasing the volume of data for better AI predictions
B - Removing redundant CRM modules to streamline data flow
C - Correcting, removing, or handling corrupted, misformatted, or incomplete data
D - Upgrading to the latest CRM software version for better data compatibility ✔️✔️C -
Correcting, removing, or handling corrupted, misformatted, or incomplete data
What are Einstein Bots?
A - Advanced visualisation tools within Salesforce
B - Automated data entry tools in Salesforce CRM
C - AI-driven chatbots in Salesforce for customer service automation
,D - Predictive analytics tools for sales forecasting in Salesforce ✔️✔️C - AI-driven chatbots in
Salesforce for customer service automation
What is Einstein Knowledge?
A - A Salesforce tool for predictive analytics
B - An AI-driven chatbot system within Salesforce
C - A knowledge base system within Salesforce that uses AI to recommend articles and solutions
D - A visual analytics tool in Salesforce for creating interactive dashboards ✔️✔️C - A knowledge
base system within Salesforce that uses AI to recommend articles and solutions
What is Einstein Prediction Builder
A - A tool for creating custom AI models in Salesforce without code
B - A Salesforce feature for visualising data patterns
C - An AI-driven system for customer support in Salesforce
D - A tool for integrating external AI models into Salesforce ✔️✔️A - A tool for creating custom AI
models in Salesforce without code
What is the benefit of using Salesforce AI for your business?
A - It only provides visual analytics for business data
B - It offers automated data entry solutions for CRM
C - It harnesses AI to provide insights, automate tasks, and personalise customer experiences
D - It exclusively focuses on chatbot solutions for customer support ✔️✔️C - It harnesses AI to
provide insights, automate tasks, and personalise customer experiences
What is the difference between Einstein Discovery and Einstein Analytics?
A - Einstein Discovery is for data visualisation while Einstein Analytics is for predictive modelling
B - Einstein Discovery offers insights and recommendations based on data, while Einstein
Analytics provides a platform for creating interactive dashboards and reports
C - Einstein Discovery is a chatbot solution, while Einstein Analytics is a knowledge-base system
, D - Einstein Discovery focuses on external data integration, while Einstein Analytics is for
internal Salesforce data only ✔️✔️B - Einstein Discovery offers insights and recommendations
based on data, while Einstein Analytics provides a platform for creating interactive dashboards
and reports
How can you use Salesforce AI to build predictive models?
A - By manually inputting predictions based on intuition.
B - Using Einstein Prediction Builder to create custom AI models without coding.
C - By integrating third-party AI tools without using Salesforce's native capabilities.
D - By only using Salesforce reports and dashboards without AI features ✔️✔️B - Using Einstein
Prediction Builder to create custom AI models without coding.
How can you use Salesforce AI to detect fraud and security threats?
A - By solely relying on manual transaction reviews.
B - Using Einstein Anomaly Detection to automatically identify unusual patterns in data.
C - By setting up basic email alerts for all transactions.
D - By only monitoring user login activities. ✔️✔️B - Using Einstein Anomaly Detection to
automatically identify unusual patterns in data.
What is the difference between Einstein Vision and Einstein Prediction?
a) Einstein Vision deals with image recognition, while Einstein Prediction focuses on forecasting
business outcomes
b) Einstein Vision is a data visualization tool, while Einstein Prediction is for chatbot solutions
c) Einstein Vision is for creating AI models, while Einstein Prediction is for integrating external AI
models
d) Einstein Vision focuses on text analysis, while Einstein Prediction is for image analysis ✔️✔️a)
Einstein Vision deals with image recognition, while Einstein Prediction focuses on forecasting
business outcomes
