Supply Chain Management Final Exam
Multiple Choice
A command-and-control approach to coerce all participants to behave in a way that
helps the common good is: - ANS-b.Waste Electrical and Electronic Equipment (WEEE)
Directive (take-back mandate).
c. Corporate Average Fuel Economy (CAFE) standards.
c. automobile fuel efficiency standard.
A fundamental aspect of successful collaboration is: - ANS-b. identification and
resolution of exceptions.
A major area of risk associated with the use of IT in the supply chain is: - ANS-a. a firm
is forced to transition from the old processes it used in its operations to the new
processes in its IT system.
b. the amount of integration that must take place between disparate systems is often
overwhelming
c. software glitches, power outages, or viruses can completely shut down a firm's
operations
A market mechanism to coerce all participants to behave in a way that helps the
common good is: - ANS-a. cap-and-trade.
b. carbon tax.
After installing supply chain software in the IT system:a. managerial effort spent on
supply chain issues may be reduced. b. the IT applications can make all the decisions.
c.
supply chain processes must not be changed, even if the customer or competitive
landscape changes. - ANS-e. None of the above.
All transportation decisions made by shippers in a supply chain network must take into
account their impact on: - ANS-a. inventory costs.
b. facility and processing costs.
c. cost of coordinating operations.
d. level of responsiveness provided to customers.
An important factor that affects the increase in surplus that a third party provides is: -
ANS-a. scale.
b. uncertainty.
c. specificity of assets.
, As companies have outsourced more supply chain activities, it has become harder to
align the goals of all parties involved. A commonly used performance incentive sets
"thresholds" for minimum performance below which there are no rewards. But the
threshold incentive is known to create a pattern in which sales peak at the end of the
evaluation period, referred to as the: - ANS-c. hockey stick phenomenon
As companies have outsourced supply chain activities, it has become harder to align
the goals of all parties involved. Supply chain __________ can have unintended
consequences when the third party's information and actions are hard to observe. -
ANS-c. incentives.
Cheaper modes of transport typically have: - ANS-d. longer lead times and larger
minimum shipment quantities
Customer relationship management (CRM) - ANS-Processes that focus on downstream
inter- actions between the enterprise and its customers.
-Marketing
-Sell
-Order Management
-Call/service center
Direct materials are: - ANS-b. components used to make finished goods.
Effective differential pricing over time will generally: - ANS-c. increase the level of
product availability for the consumer willing to pay full price and also increase total
profits for the retailer.
Every company and supply chain faces the challenge of the tragedy of the commons as
it operates in a global environment. They must: - ANS-a.compete against others who
may be extracting benefits from resource commons without spending to maintain these
commons.
b.compete in a market in which customers often value low cost and are not willing to
pay for a more sustainable solution.
c. obtain the entire positive utility (+1) from resource commons usage while everyone
shares the negative utility (-1).
Firms can significantly reduce safety inventory they require by physically aggregating
inventories in one location. _______________, however, generally increases when
inventory is aggregated. - ANS-c. Transportation cost.
Firms must evaluate the risks when they move any function to a third party. Which of
the following is not a risk to the firm? - ANS-e. Positive reputational impact.
For supplier selection in general, ___________ are best used when the ownership cost
or post- ownership cost is the primary component of total cost. - ANS-b. negotiations.
Multiple Choice
A command-and-control approach to coerce all participants to behave in a way that
helps the common good is: - ANS-b.Waste Electrical and Electronic Equipment (WEEE)
Directive (take-back mandate).
c. Corporate Average Fuel Economy (CAFE) standards.
c. automobile fuel efficiency standard.
A fundamental aspect of successful collaboration is: - ANS-b. identification and
resolution of exceptions.
A major area of risk associated with the use of IT in the supply chain is: - ANS-a. a firm
is forced to transition from the old processes it used in its operations to the new
processes in its IT system.
b. the amount of integration that must take place between disparate systems is often
overwhelming
c. software glitches, power outages, or viruses can completely shut down a firm's
operations
A market mechanism to coerce all participants to behave in a way that helps the
common good is: - ANS-a. cap-and-trade.
b. carbon tax.
After installing supply chain software in the IT system:a. managerial effort spent on
supply chain issues may be reduced. b. the IT applications can make all the decisions.
c.
supply chain processes must not be changed, even if the customer or competitive
landscape changes. - ANS-e. None of the above.
All transportation decisions made by shippers in a supply chain network must take into
account their impact on: - ANS-a. inventory costs.
b. facility and processing costs.
c. cost of coordinating operations.
d. level of responsiveness provided to customers.
An important factor that affects the increase in surplus that a third party provides is: -
ANS-a. scale.
b. uncertainty.
c. specificity of assets.
, As companies have outsourced more supply chain activities, it has become harder to
align the goals of all parties involved. A commonly used performance incentive sets
"thresholds" for minimum performance below which there are no rewards. But the
threshold incentive is known to create a pattern in which sales peak at the end of the
evaluation period, referred to as the: - ANS-c. hockey stick phenomenon
As companies have outsourced supply chain activities, it has become harder to align
the goals of all parties involved. Supply chain __________ can have unintended
consequences when the third party's information and actions are hard to observe. -
ANS-c. incentives.
Cheaper modes of transport typically have: - ANS-d. longer lead times and larger
minimum shipment quantities
Customer relationship management (CRM) - ANS-Processes that focus on downstream
inter- actions between the enterprise and its customers.
-Marketing
-Sell
-Order Management
-Call/service center
Direct materials are: - ANS-b. components used to make finished goods.
Effective differential pricing over time will generally: - ANS-c. increase the level of
product availability for the consumer willing to pay full price and also increase total
profits for the retailer.
Every company and supply chain faces the challenge of the tragedy of the commons as
it operates in a global environment. They must: - ANS-a.compete against others who
may be extracting benefits from resource commons without spending to maintain these
commons.
b.compete in a market in which customers often value low cost and are not willing to
pay for a more sustainable solution.
c. obtain the entire positive utility (+1) from resource commons usage while everyone
shares the negative utility (-1).
Firms can significantly reduce safety inventory they require by physically aggregating
inventories in one location. _______________, however, generally increases when
inventory is aggregated. - ANS-c. Transportation cost.
Firms must evaluate the risks when they move any function to a third party. Which of
the following is not a risk to the firm? - ANS-e. Positive reputational impact.
For supplier selection in general, ___________ are best used when the ownership cost
or post- ownership cost is the primary component of total cost. - ANS-b. negotiations.
