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Summary BA 350 Exam 4 Review

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This is a comprehensive and detailed review on Exam 4 for BA 350. An Essential Study Resource just for YOU!! Wishing you the best in your exams!! ️












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Uploaded on
March 18, 2025
Number of pages
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Written in
2017/2018
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Summary

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Exam 4 Notes BA350 11/21/2017
 Outline
 What is leadership
 4 components of leadership
 Type I: Trait theories
 Competency models
 Success factors vs. derailers
 Transactional vs. Transformational Leadership
 Charismatic leadership
 Authentic leadership
 Leadership
 “the art of getting someone to do something you want done b/c
s/he wants to do it”
 “Leadership begins where management ends; where the systems of
rewards and punishments, control and scrutiny, give way to
innovation, individual character, and the courage of conviction”
 Leadership is a paradigm shift in a way
 We tend to get stuck in thinking about things a certain way
 Leadership is a shift in thinking – having a mindset
 It’s not about the position you hold, it’s about how you think about
things – looking into the future more
 Leaders vs. Managers (look at chart)
 Leaders – more about being active and personal, inspiration, more
long-term, about producing change, getting a direction established,
getting people to overcome things
 Managers – more about being reactive and impersonal, more about
producing results, about consistency and stability
 Leader: progress, change, movement

,  Manager: consistency, stability, status quo
 Need both! One or the other is not better
 How executives in a Dozen Successful US Firms Rate the People in
their management hierarchies (look at chart!!!!)
 4 Component Model of Leadership
 Leadership characteristics and competencies
 Knowledge of situation
 Knowledge of and ability to work with others – need to understand
followers, peers, supervisors
 Knowledge of self, self-awareness – strengths/weaknesses

 Theory Types
 Type I: traits and characteristics – about leaders traits and
characteristics
o Most important characteristic there is for a leader:
 Honesty, competent, forward looking, inspiring,
intelligence, fair-minded, broad-minded, straight-
forward, imaginative, dependable, supportive,
courageous, caring, cooperative
Honesty is #1 because we want to trust them
o Theory only based on traits  3 critiques
 If you're going to critique trait theory: doesn’t account
for behavior/other situations, etc.
 Doesn’t tell us if there’s one characteristic all leaders
share – there aren’t any
 We don’t know which characteristics are absolutely
needed and in what amount
 Type II: behavioral theories – how they act
 Type III: situational-trait theories – how they act in certain
situations
 Type IV: – situational-behavior theories

, Leadership Quality for CEOs Around the World (IBM 2010)
 Creativity (60%), Integrity (52%), Global thinking (35%), Influence
(30%), Openness, dedication, focus on sustainability
 Study Findings Continues
 Top business strategy in next 5-10 years – getting closer to the
customer

 Competency Model
 Factors: (e.g. thinking, implementation, strategic positioning, etc.)
(6-8 factors)
o Dimensions (e.g. decision making, motivating others,
championing change, etc.) (within each factor there are
dimensions) (20-30 dimensions)
 Behaviors (within each dimension there are behaviors)
(hundreds)
 Takes calculated risks as appropriate
 Reduces redundancies
 Gives compelling reasons for ideas
Trying to see if person is a good leader by displaying these behaviors
 Used to select, develop people
 Successful vs. Derailed Managers (CCL Research)
 Successful: those who fill the top 10-20 positions in an organization
realize their potential
 Derailed: managers who become stalled, plateau, demoted, or fired
The 2 are Amazingly Similar
o Bright
o Outstanding track records
o Ambitious,

, o Identified early
o Made sacrifices
Rarely derails managers
o Lack of technical/business/functional skills
o Lack of basic intelligence
Derailers
o Problems with interpersonal relationships
o Difficulty in molding a staff
 Coaching them, getting them to do things
o Difficulty in making strategic transitions
 Mergers, shifts in focus, etc.
o Untrustworthiness
o Overdependence
 Transactional vs. Transformational Leaders
 Transactional: uses formal rewards and punishments to manage
followers; focus on individual transactions
o You do X, I give you Y
o Use position power, reward power, legit power
 Using power sources from their position
 Transformational: inspires and excites followers to high levels of
performance; encompassing, transforming
o Use referent and maybe expert power
 Transformational Leadership Factors (not in book) – 4 factors

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