ACE 231 - Exam 3 Questions with Correct Answers Latest Update 2025 Already Passed
Chapter 8: Managing Change and Innovation - Answers -"Change or Die" and "if you don't like change,
how do you think you'll like irrelevance"
-The "Knowledge Economy" of the 90's is turning into the "Creative Economy"
-Change comes from both inside and outside forces
Three Critical Innovation Strategies: - Answers 1) Exploration
-Create environment
- Idea incubators (hunches)
- New Model (open/crows-sourcing)
2) Cooperation
- "Horizontal Linkage" work together
3) Entrepreneurship
- "Idea Champion"
- "New Venture Teams" = separate unit with project
4 Roles in Organizational Change - Answers - Inventor
- Champion
- Sponsor
- Critic
Organizational Change - Answers the adoption of a new idea or behavior by an ENTIRE organization
-Culture matters
Product Change - Answers a change in the organization's product or service outputs
- Ipad vs. Google Glass
- Volt vs. Tesla
Technology Change - Answers a change in the organization's production process
Charles Leadbeater - Answers - Long-term focus to innovate
- Consumers are ahead of producers
, - Big ideas DO NOT come from big organizations in mainstream markets
People Change - Answers individuals, training, and over-communication are KEY
Culture Change - Answers involves the entire organization, how do you change beliefs, behaviors, and
attitudes?
4 Typical Responses to Change - Answers - Victim
- Bystander
- Critic
- Navigator
Organizational Development - Answers planned, systematic process of change using behavioral science
Goals of Organizational Development - Answers - Improve the organization's effectiveness
- Improve the internal relationships
- Increase learning internally
- Improve problem solving internally
3 types of Problems that Organizational Development Addresses - Answers - Mergers and acquisitions
- Organizational decline and revitalization (Poor business results)
- Conflict Management (between departments)
Implementing Change - Answers Outline the need for change
- Show performance gap
Understand the resistance to change
- Self-interest
- Lack of understanding and trust
- Uncertainty
- Different assessments and goals
Force-Field Analysis - Answers - Driving Forces: problems or opportunities that provide motivation for
change
Chapter 8: Managing Change and Innovation - Answers -"Change or Die" and "if you don't like change,
how do you think you'll like irrelevance"
-The "Knowledge Economy" of the 90's is turning into the "Creative Economy"
-Change comes from both inside and outside forces
Three Critical Innovation Strategies: - Answers 1) Exploration
-Create environment
- Idea incubators (hunches)
- New Model (open/crows-sourcing)
2) Cooperation
- "Horizontal Linkage" work together
3) Entrepreneurship
- "Idea Champion"
- "New Venture Teams" = separate unit with project
4 Roles in Organizational Change - Answers - Inventor
- Champion
- Sponsor
- Critic
Organizational Change - Answers the adoption of a new idea or behavior by an ENTIRE organization
-Culture matters
Product Change - Answers a change in the organization's product or service outputs
- Ipad vs. Google Glass
- Volt vs. Tesla
Technology Change - Answers a change in the organization's production process
Charles Leadbeater - Answers - Long-term focus to innovate
- Consumers are ahead of producers
, - Big ideas DO NOT come from big organizations in mainstream markets
People Change - Answers individuals, training, and over-communication are KEY
Culture Change - Answers involves the entire organization, how do you change beliefs, behaviors, and
attitudes?
4 Typical Responses to Change - Answers - Victim
- Bystander
- Critic
- Navigator
Organizational Development - Answers planned, systematic process of change using behavioral science
Goals of Organizational Development - Answers - Improve the organization's effectiveness
- Improve the internal relationships
- Increase learning internally
- Improve problem solving internally
3 types of Problems that Organizational Development Addresses - Answers - Mergers and acquisitions
- Organizational decline and revitalization (Poor business results)
- Conflict Management (between departments)
Implementing Change - Answers Outline the need for change
- Show performance gap
Understand the resistance to change
- Self-interest
- Lack of understanding and trust
- Uncertainty
- Different assessments and goals
Force-Field Analysis - Answers - Driving Forces: problems or opportunities that provide motivation for
change
