SMART SERVE CERTIFICATION QUESTIONS
WITH CORRECT ANSWERS 2025
MariaWisWslurringWherWspeech,WandWhavingWdifficultyWwithWcoordinationWandWbalance.WIsWsheWint
oxicated?W-WCORRECTWANSWERW-
Maybe,WbutWMariaWmayWhaveWaWmedicalWconditionWthatWmimicsWtheseWsigns.
IfWaWcustomerWisWservedWtoWtheWpointWofWintoxication,WwhenWdoesWtheWserver'sWresponsibilityWe
nd?W-WCORRECTWANSWERW-WhenWtheWcustomerWsobersWup.
SelectWallWthatWapply.
WhatWareWeffectiveWwaysWtoWmonitorWaWcustomer'sWalcoholWconsumption?W-
WCORRECTWANSWERW-►UseWdifferentWglassesWforWalcoholicWandWnon-alcoholicWdrinks.
►CheckWtheWcustomer'sWbill,WifWthey'reWrunningWaWtab.
►KeepWtrackWofWtheWnumberWofWdrinksWthatWyourWcustomerWconsumes.
SelectWallWthatWapply.
WhichWofWtheWfollowingWindicatesWthatWanWI.D.WmayWhaveWbeenWtamperedWwith?W-
WCORRECTWANSWERW-►TheWI.D.WhasWfoldsWorWbends.
►ChangedWnumbersWonWdateWofWbirth.
►AirWbubblesWinWtheWlamination.
►ThickerWlaminationWonWtheWphotoWarea.
ItWisWimportantWtoWletWyourWco-
workersWandWmanagerWknowWifWyouWhaveWgivenWaWcustomerWwhichWrating?W-
WCORRECTWANSWERW-YellowWorWRed
IfWtheWsameWnumberWofWstandardWdrinksWisWconsumed,WwhichWguestWwillWmostWlikelyWhaveWtheWl
owestWBAC?W-WCORRECTWANSWERW-AWyoung,WphysicallyWfitWmale.
, WhichWofWtheWfollowingWcustomersWwillWlikelyWhaveWtheWlowestWBACWafterWconsumingWtheWsame
WnumberWofWStandardWDrinksWinWtheWsameWamountWofWtime?W-WCORRECTWANSWERW-
AWyoung,WleanWman.
TheWTrafficWLightWSystemWisWaWhelpfulWwayWto:W-WCORRECTWANSWERW-
DecideWwhetherWtoWserve,WslowWdown,WorWstopWserviceWtoWaWcustomer.
WhyWisWitWimportantWforWyouWtoWknowWtheWfeaturesWofWallWacceptedWformsWofWI.D.?W-
WCORRECTWANSWERW-
It'sWeveryone'sWjobWinWaWlicensedWestablishmentWtoWensureWthatWunderageWcustomersWareWnotWs
ervedWalcohol.
It'sWhardWtoWidentifyWaWfakeWI.D.WifWyouWdon'tWknowWtheWdistinguishingWfeatures.
ServingWanWunderageWcustomerWcanWleadWtoWcriminalWchargesWforWyouWandWyourWemployer.
►AllWofWtheWabove.
SelectWallWthatWapply.
WhichWofWtheWfollowingWstatementsWareWtrueWaboutWtheWOntarioWHealthWCardWasWaWformWofWage
Widentification?W-WCORRECTWANSWERW-
►ByWlaw,WnoWoneWcanWbeWrequiredWtoWshowWtheirWOntarioWHealthWCard.
►ItWisWillegalWtoWcollectWorWrecordWinformationWfromWtheWOntarioWHealthWCard.
►IfWanWOntarioWHealthWCardWisWofferedWvoluntarily,WitWcanWbeWacceptedWatWyourWdiscretion.
JohnWattendsWaWworkWreceptionWheldWatWaWrestaurant.WTheWbartenderWnoticesWJohnWtakingWman
yWdrinksWfromWtheWtraysWbeingWcarriedWaround.WWhenWJohnWknocksWoverWaWtrayWofWdrinks,WtheWr
estaurant'sWmanagerWsuggestsWthatWJohnWcallWitWaWnightWandWoffersWtoWgetWhimWaWtaxi.WJohn'sWb
ossWintervenesWandWsaysWthatWsheWwillWmakeWsureWthatWJohnWgetsWhomeWsafely.WJohnWsomehow
WleavesWwithoutWanyoneWnoticingWandWcrashesWhisWcarWaWfewWblocksWaway.WWhoWcanWbeWheldWli
able?W-WCORRECTWANSWERW-Bartender,Wlicensee,WandWmanager.
SelectWallWthatWapply.
WITH CORRECT ANSWERS 2025
MariaWisWslurringWherWspeech,WandWhavingWdifficultyWwithWcoordinationWandWbalance.WIsWsheWint
oxicated?W-WCORRECTWANSWERW-
Maybe,WbutWMariaWmayWhaveWaWmedicalWconditionWthatWmimicsWtheseWsigns.
IfWaWcustomerWisWservedWtoWtheWpointWofWintoxication,WwhenWdoesWtheWserver'sWresponsibilityWe
nd?W-WCORRECTWANSWERW-WhenWtheWcustomerWsobersWup.
SelectWallWthatWapply.
WhatWareWeffectiveWwaysWtoWmonitorWaWcustomer'sWalcoholWconsumption?W-
WCORRECTWANSWERW-►UseWdifferentWglassesWforWalcoholicWandWnon-alcoholicWdrinks.
►CheckWtheWcustomer'sWbill,WifWthey'reWrunningWaWtab.
►KeepWtrackWofWtheWnumberWofWdrinksWthatWyourWcustomerWconsumes.
SelectWallWthatWapply.
WhichWofWtheWfollowingWindicatesWthatWanWI.D.WmayWhaveWbeenWtamperedWwith?W-
WCORRECTWANSWERW-►TheWI.D.WhasWfoldsWorWbends.
►ChangedWnumbersWonWdateWofWbirth.
►AirWbubblesWinWtheWlamination.
►ThickerWlaminationWonWtheWphotoWarea.
ItWisWimportantWtoWletWyourWco-
workersWandWmanagerWknowWifWyouWhaveWgivenWaWcustomerWwhichWrating?W-
WCORRECTWANSWERW-YellowWorWRed
IfWtheWsameWnumberWofWstandardWdrinksWisWconsumed,WwhichWguestWwillWmostWlikelyWhaveWtheWl
owestWBAC?W-WCORRECTWANSWERW-AWyoung,WphysicallyWfitWmale.
, WhichWofWtheWfollowingWcustomersWwillWlikelyWhaveWtheWlowestWBACWafterWconsumingWtheWsame
WnumberWofWStandardWDrinksWinWtheWsameWamountWofWtime?W-WCORRECTWANSWERW-
AWyoung,WleanWman.
TheWTrafficWLightWSystemWisWaWhelpfulWwayWto:W-WCORRECTWANSWERW-
DecideWwhetherWtoWserve,WslowWdown,WorWstopWserviceWtoWaWcustomer.
WhyWisWitWimportantWforWyouWtoWknowWtheWfeaturesWofWallWacceptedWformsWofWI.D.?W-
WCORRECTWANSWERW-
It'sWeveryone'sWjobWinWaWlicensedWestablishmentWtoWensureWthatWunderageWcustomersWareWnotWs
ervedWalcohol.
It'sWhardWtoWidentifyWaWfakeWI.D.WifWyouWdon'tWknowWtheWdistinguishingWfeatures.
ServingWanWunderageWcustomerWcanWleadWtoWcriminalWchargesWforWyouWandWyourWemployer.
►AllWofWtheWabove.
SelectWallWthatWapply.
WhichWofWtheWfollowingWstatementsWareWtrueWaboutWtheWOntarioWHealthWCardWasWaWformWofWage
Widentification?W-WCORRECTWANSWERW-
►ByWlaw,WnoWoneWcanWbeWrequiredWtoWshowWtheirWOntarioWHealthWCard.
►ItWisWillegalWtoWcollectWorWrecordWinformationWfromWtheWOntarioWHealthWCard.
►IfWanWOntarioWHealthWCardWisWofferedWvoluntarily,WitWcanWbeWacceptedWatWyourWdiscretion.
JohnWattendsWaWworkWreceptionWheldWatWaWrestaurant.WTheWbartenderWnoticesWJohnWtakingWman
yWdrinksWfromWtheWtraysWbeingWcarriedWaround.WWhenWJohnWknocksWoverWaWtrayWofWdrinks,WtheWr
estaurant'sWmanagerWsuggestsWthatWJohnWcallWitWaWnightWandWoffersWtoWgetWhimWaWtaxi.WJohn'sWb
ossWintervenesWandWsaysWthatWsheWwillWmakeWsureWthatWJohnWgetsWhomeWsafely.WJohnWsomehow
WleavesWwithoutWanyoneWnoticingWandWcrashesWhisWcarWaWfewWblocksWaway.WWhoWcanWbeWheldWli
able?W-WCORRECTWANSWERW-Bartender,Wlicensee,WandWmanager.
SelectWallWthatWapply.