SCMN 3710 EXAM 2 QUESTIONS WITH
CORRECT ANSWERS
What are the steps in the CRM process? - Answer-Segment customer base, identify
service/package, then measure service and improve
Which is NOT part of dependability? - Answer-Consistent pricing
The term replenishment cycle refers to - Answer-The acquisition of additional inventory
Capital cost focuses on the capital tied up in __ and the resulting lost opportunity from
investing that capital elsewhere. - Answer-Inventory
Seasonal stocks are not influenced by - Answer-EOQ
JIT is a ___ system. - Answer-Pull
Dependent demand relates to - Answer-Demand for another inventory item or product
A quantity discount (price break at higher volume) tends to __ as __. - Answer-Lower
carrying cost; incremental quantities decrease
What can we use to illustrate a fixed order quantity model, under conditions of certainty,
to describe the relationship between inventory units and time? - Answer-Sawtooth
model
Using the Fixed Order Quantity Model in conditions of uncertainty, an organization must
reformulate a reorder point in order to: - Answer-Allow for safety stock
Railroads fall into a group called - Answer-Natural monopolies
Trade imbalances affect - Answer-Water carriers
Economic deregulation sparked competition among carriers in sever areas. Which of
these is not an are of competition? - Answer-Accessibility
Federal regulatory initiatives initially focused on - Answer-Economic issues, to ensure
competition and fair pricing for shippers
, Transportation rates/prices are typically based on the cost/value of the service, weight,
distance, - Answer-Commodity characteristics, and level of service
The Maritime Administration (MARAD) is primarily responsible for - Answer-Promoting
and operating the US Merchant Marine
On demand supply chain software that is not installed on a company computer is
gaining in popularity. An issue to be addressed with this purchase option is - Answer-All
of these
(Total cost of ownership could exceed purchase cost over the long run, functionality
may not be as robust as traditional software, data control is an issue)
An outbound-to-customer logistics system is also referred to as - Answer-Physical
distribution
The term functional silos refers to: - Answer-Lack of coordination between departments
While interest has traditionally been focused more on the overall length of the OTC
cycle, recent attention has been centered on - Answer-Variability or consistency of this
process
The SCOR model provides suggested metrics... - Answer-Across multiple dimensions
for each of the five Level One processes
Activity Based Costing - Answer-Can be combined with customer segmentation
Inventory and GDP grew by __ amounts between 1994 and 2010. - Answer-Different
Batching economies or cycle stocks usually arose from 3 sources. Which of these is not
a source? - Answer-Demand
In the event of a "stock out" one of the things that could happen is - Answer-Extra
shipping cost may be incurred
The __ of demand, customer orders, delivery status, inventory stock levels, and
production schedules provides managers with the knowledge needs to make effective
situational assessments and help develop appropriate responses - Answer-Visibility
Supply chain software that provides a platform for manufacturers, distributors, and
retailers to aggregate and organize item-related data such as item #, price, description,
and weight is called - Answer-Data synchronization tools
Which of the below is not part of the seven Rs of logistics? - Answer-Quality
CORRECT ANSWERS
What are the steps in the CRM process? - Answer-Segment customer base, identify
service/package, then measure service and improve
Which is NOT part of dependability? - Answer-Consistent pricing
The term replenishment cycle refers to - Answer-The acquisition of additional inventory
Capital cost focuses on the capital tied up in __ and the resulting lost opportunity from
investing that capital elsewhere. - Answer-Inventory
Seasonal stocks are not influenced by - Answer-EOQ
JIT is a ___ system. - Answer-Pull
Dependent demand relates to - Answer-Demand for another inventory item or product
A quantity discount (price break at higher volume) tends to __ as __. - Answer-Lower
carrying cost; incremental quantities decrease
What can we use to illustrate a fixed order quantity model, under conditions of certainty,
to describe the relationship between inventory units and time? - Answer-Sawtooth
model
Using the Fixed Order Quantity Model in conditions of uncertainty, an organization must
reformulate a reorder point in order to: - Answer-Allow for safety stock
Railroads fall into a group called - Answer-Natural monopolies
Trade imbalances affect - Answer-Water carriers
Economic deregulation sparked competition among carriers in sever areas. Which of
these is not an are of competition? - Answer-Accessibility
Federal regulatory initiatives initially focused on - Answer-Economic issues, to ensure
competition and fair pricing for shippers
, Transportation rates/prices are typically based on the cost/value of the service, weight,
distance, - Answer-Commodity characteristics, and level of service
The Maritime Administration (MARAD) is primarily responsible for - Answer-Promoting
and operating the US Merchant Marine
On demand supply chain software that is not installed on a company computer is
gaining in popularity. An issue to be addressed with this purchase option is - Answer-All
of these
(Total cost of ownership could exceed purchase cost over the long run, functionality
may not be as robust as traditional software, data control is an issue)
An outbound-to-customer logistics system is also referred to as - Answer-Physical
distribution
The term functional silos refers to: - Answer-Lack of coordination between departments
While interest has traditionally been focused more on the overall length of the OTC
cycle, recent attention has been centered on - Answer-Variability or consistency of this
process
The SCOR model provides suggested metrics... - Answer-Across multiple dimensions
for each of the five Level One processes
Activity Based Costing - Answer-Can be combined with customer segmentation
Inventory and GDP grew by __ amounts between 1994 and 2010. - Answer-Different
Batching economies or cycle stocks usually arose from 3 sources. Which of these is not
a source? - Answer-Demand
In the event of a "stock out" one of the things that could happen is - Answer-Extra
shipping cost may be incurred
The __ of demand, customer orders, delivery status, inventory stock levels, and
production schedules provides managers with the knowledge needs to make effective
situational assessments and help develop appropriate responses - Answer-Visibility
Supply chain software that provides a platform for manufacturers, distributors, and
retailers to aggregate and organize item-related data such as item #, price, description,
and weight is called - Answer-Data synchronization tools
Which of the below is not part of the seven Rs of logistics? - Answer-Quality
