NURS 220
Advanced Nursing Communication
Midterms Exam Review (Qns & Ans)
2025
1. What is the primary goal of therapeutic communication in
nursing practice?
A. To share personal experiences with patients
B. To build trust and promote a therapeutic nurse-patient
relationship
C. To minimize time spent in patient interactions
D. To ensure compliance with nursing procedures
- ANS: B. To build trust and promote a therapeutic nurse-
patient relationship
©2025
, - Rationale: Therapeutic communication fosters trust,
understanding, and mutual respect, essential for effective care
delivery.
2. Which communication technique is most effective when
addressing a patient’s emotional distress?
A. Providing advice
B. Offering silence and active listening
C. Changing the subject
D. Using medical jargon
- ANS: B. Offering silence and active listening
- Rationale: Silence and active listening allow the patient to
express emotions and feel supported without judgment.
3. What is the primary purpose of using the SBAR
communication tool during handoff reports?
A. To avoid asking questions during the handoff
B. To ensure structured and consistent communication
C. To document medication administration
D. To create a hierarchical team dynamic
- ANS: B. To ensure structured and consistent
communication
©2025
, - Rationale: The SBAR (Situation, Background, Assessment,
Recommendation) tool promotes clarity and prevents
miscommunication during handoffs.
4. Which nonverbal communication behavior could negatively
impact nurse-patient rapport?
A. Maintaining appropriate eye contact
B. Crossing arms while speaking
C. Nodding to show understanding
D. Sitting at the patient’s eye level
- ANS: B. Crossing arms while speaking
- Rationale: Crossing arms may be perceived as defensive or
disinterested, hindering rapport.
5. What is an appropriate response when a patient shares
concerns about their diagnosis?
A. "Don’t worry; everything will be fine."
B. "Can you tell me more about how you’re feeling?"
C. "This isn’t something you should dwell on."
D. "Your doctor will ANS all your questions later."
- ANS: B. "Can you tell me more about how you’re feeling?"
©2025
, - Rationale: Open-ended questions encourage patients to
share emotions and demonstrate empathy.
---
Fill-in-the-Blank Questions
6. __________ is a technique used to clarify and summarize
what a patient has expressed to ensure understanding.
- ANS: Reflective Listening
- Rationale: Reflective listening involves restating or
summarizing to confirm comprehension and validate the patient’s
feelings.
7. In a healthcare team, __________ communication is essential
for collaborative decision-making and patient safety.
- ANS: Interdisciplinary
- Rationale: Interdisciplinary communication involves open,
respectful exchanges among team members to improve outcomes.
8. __________ is the ability to perceive, understand, and
respond to the emotions of others in nursing communication.
- ANS: Emotional Intelligence
©2025
Advanced Nursing Communication
Midterms Exam Review (Qns & Ans)
2025
1. What is the primary goal of therapeutic communication in
nursing practice?
A. To share personal experiences with patients
B. To build trust and promote a therapeutic nurse-patient
relationship
C. To minimize time spent in patient interactions
D. To ensure compliance with nursing procedures
- ANS: B. To build trust and promote a therapeutic nurse-
patient relationship
©2025
, - Rationale: Therapeutic communication fosters trust,
understanding, and mutual respect, essential for effective care
delivery.
2. Which communication technique is most effective when
addressing a patient’s emotional distress?
A. Providing advice
B. Offering silence and active listening
C. Changing the subject
D. Using medical jargon
- ANS: B. Offering silence and active listening
- Rationale: Silence and active listening allow the patient to
express emotions and feel supported without judgment.
3. What is the primary purpose of using the SBAR
communication tool during handoff reports?
A. To avoid asking questions during the handoff
B. To ensure structured and consistent communication
C. To document medication administration
D. To create a hierarchical team dynamic
- ANS: B. To ensure structured and consistent
communication
©2025
, - Rationale: The SBAR (Situation, Background, Assessment,
Recommendation) tool promotes clarity and prevents
miscommunication during handoffs.
4. Which nonverbal communication behavior could negatively
impact nurse-patient rapport?
A. Maintaining appropriate eye contact
B. Crossing arms while speaking
C. Nodding to show understanding
D. Sitting at the patient’s eye level
- ANS: B. Crossing arms while speaking
- Rationale: Crossing arms may be perceived as defensive or
disinterested, hindering rapport.
5. What is an appropriate response when a patient shares
concerns about their diagnosis?
A. "Don’t worry; everything will be fine."
B. "Can you tell me more about how you’re feeling?"
C. "This isn’t something you should dwell on."
D. "Your doctor will ANS all your questions later."
- ANS: B. "Can you tell me more about how you’re feeling?"
©2025
, - Rationale: Open-ended questions encourage patients to
share emotions and demonstrate empathy.
---
Fill-in-the-Blank Questions
6. __________ is a technique used to clarify and summarize
what a patient has expressed to ensure understanding.
- ANS: Reflective Listening
- Rationale: Reflective listening involves restating or
summarizing to confirm comprehension and validate the patient’s
feelings.
7. In a healthcare team, __________ communication is essential
for collaborative decision-making and patient safety.
- ANS: Interdisciplinary
- Rationale: Interdisciplinary communication involves open,
respectful exchanges among team members to improve outcomes.
8. __________ is the ability to perceive, understand, and
respond to the emotions of others in nursing communication.
- ANS: Emotional Intelligence
©2025
