Test Bank for Leading and Managing in Nursing 7th edition by Yoder Wise (chapters 1-30).pdf

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LeadingvandvManagingvinvNursingv7thvEditionvYoder-
WisevTestvBank


TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.

Chapterv01:vLeading,vManaging,vandvFollowing
Yoder-Wise:vLeadingvandvManagingvinvNursing,v7thvEdition

1. Avnursevmanagervofvav20-
bedvmedicalvunitvfindsvthatv80%vofvthevpatientsvarevoldervadults.vShevisvaskedvtovassessvandv
adaptvthevunitvtovbettervmeetvthevuniquevneedsvofvthevoldervadultvpatient.vUsingvcomplexityvp
rinciples,vwhatvwouldvbevthevbestvapproachvtovtakevforvimplementationvofvthisvchange?
a. Leveragevthevhierarchicalvmanagementvpositionvtovgetvunitvstaffvinvolv
edvinvassessmentvandvplanning.
b. Engagevinvolvedvstaffvatvallvlevelsvinvthevdecision-makingvprocess.
c.
d.
e. Focusvthevassessmentvonvthevunitvandvomitvthevhospitalvandvcom
munityvenvironment.
f. Hirevavgeriatricvspecialistvtovoverseevandvcontrolvthevproject.

ANS:vB
Complexityvtheoryvsuggestsvthatvsystemsvinteractvandvadaptvandvthatvdecisionvmaking
voccursvthroughoutvthevsystems,vasvopposedvtovbeingvheldvinvavhierarchy.vInvcomplex
ityvtheory,veveryvvoicevcounts,vandvtherefore,vallvlevelsvofvstaffvwouldvbevinvolvedvin
vdecisionvmaking.


TOP:v AONEvcompetency:vCommunicationvandvRelationship-Building




TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.
TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.

, lOMoARcPSD|14447089




LeadingvandvManagingvinvNursingv7thvEditionvYoder-
WisevTestvBank
2. Avunitvmanagervofvav25-
bedvmedical/surgicalvareavreceivesvavphonevcallvfromvavnursevwhovhasvcalledvinvsickvfivevtim
NvRvIvGvB.CvM
esvinvthevpastvmonth.vHevtellsvthevmanagervthatvhevveryvmuchvwantsvtovcomevtovworkvwhe
nvscheduledvbutvmustvoftenvcarevforvhisvwife,vwhovisvundergoingvtreatment

forvbreastvcancer.vAccordingvtoUMaSslow
N’svTneedvhiO
erarchyvtheory,vwhatvwouldvbevthevbest
approachvtovsatisfyingvthevneedsvofvthisvnurse,vothervstaff,vandvpatients?
a. Linevupvagencyvnursesvwhovcanvbevcalledvinvtovworkvonvshortvnotice.
b. Placevthevnursevonvunpaidvleavevforvthevremaindervofvhisvwife’svtreatment.
c. Sympathizevwithvthevnurse’svdilemmavandvletvthevchargevnursevknowvthatvthisvnurse
mayvbevcallingvinvfrequentlyvinvthevfuture.
d. Workvwithvthevnurse,vstaffingvoffice,vandvothervnursesvtovarrangevhisvscheduled
daysvoffvaroundvhisvwife’svtreatments.

ANS:vD
Placingvthevnursevonvunpaidvleavevmayvthreatenvthevnurse’svcapacityvtovmeetvphysiolog
icvneedsvandvdemotivatevthevnurse.vUnsatisfactoryvcoveragevofvshiftsvonvshortvnoticevco
uldvaffectvpatientvcarevandvthreatenvthevneedsvofvstaffvtovfeelvcompetent.vArrangingvthe
vschedulevaround
thevwife’svneedsvmeetsvthevneedsvofvthevstaffvandvofvpatientsvwhilevsatisfyingvthevnurse’
svneed
forvaffiliation.


TOP:v AONEvcompetency:vCommunicationvandvRelationship-Building


3. Avgrievancevbroughtvbyvavstaffvnursevagainstvthevunitvmanagervrequiresvmediation.vAtvthevfir
stvmediationvsession,vthevstaffvnursevrepeatedlyvcallsvthevunitvmanager’svactionsvunfair,vandvth
evunitvmanagervcontinuesvtovreiteratevthevreasonsvforvthevactions.vWhatvwouldvbevthevbestvco
ursevofvactionvatvthisvtime?
a. Sendvthevtwovdisputantsvawayvtovreachvtheirvownvresolution.
b. Involvevanothervstaffvnursevinvthevdiscussionvforvclarityvissues.



TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.
TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.

, lOMoARcPSD|14447089




LeadingvandvManagingvinvNursingv7thvEditionvYoder-
WisevTestvBank




NURSINGTB.COM

c. Askveachvpartyvtovexaminevtheirvownvmotivesvandvissuesvinvthevconflict.
d. Continuevtovlistenvasvthevpartiesvrepeatvtheirvthoughtsvandvfeelingsvab
outvthevconflict.

ANS:vC
Forvresolutionvofvconflict,vonevshouldvaddressvthevinterestsvandvinvolvementvofvpartici
pantsvinvthevconflictvbyvexaminingvthevrealvissuesvofvallvparties.


TOP:v AONEvcompetency:vCommunicationvandvRelationship-Building


4. Atvavsecondvnegotiationvsession,vthevunitvmanagervandvstaffvnursevarevunablevtovreach
vavresolution.vWhatvisvthevappropriatevnextvstep?
a. Arrangevanothervmeetingvinvavweek’svtimevsovasvtovallowvavcooling-offvperiod.
b. Elevatevthevnextvnegationvsessionvtovthevnextvmanager,vonevlevelvabove.
c. Insistvthatvparticipantsvcontinuevtovtalkvuntilvavresolutionvhasvbeenvreached.
d. Backvthevunitvmanager’svactionsvandvendvthevdispute.

ANS:vB
Partvofvleadershipvisvunderstandingvconflictvresolutionvandvabilityvtovnegotiatevandvma
nagevforvresolutionvofvissuesvandvconcerns.vThisvsituationvhasvfailedvavsecondvnegotiati
onvsession,velevationvtovavmanagervwithvadditionalvtrainingvtovfacilitatevconflictvresolut
ionvisvimportantvatvthisvpoint.


TOP:v AONEvcompetency:vCommunicationvandvRelationship-Building


5. ThevmanagervofvavsurgicalvareavhasvavvisionvforvthevfuturevthatvrequiresvthevadditionvofvRNv
assistantsvorvunlicensedvpersonsvtovfeed,vbathe,vandvambulatevpatients.vThevRNsvonvthevstaffv
UvSvNvT O
TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.
TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.

, lOMoARcPSD|14447089




LeadingvandvManagingvinvNursingv7thvEditionvYoder-
WisevTestvBank
havevalwaysvpracticedvinvavprN
imaR
ryvnI
ursiG
ng-

B
d e.liC
veryMsystemvandvarevveryvresistantvtovthisvidea.

Whatvwouldvbevthevbestvinitialvstrategyvforvimplementationvofvthisvchange?
a. ExploringvthevvaluesvandvfeelingsvofvthevRNvgroupvinvrelationshipvtovthisvchange
b. LeavingvthevRNsvalonevforvavtimevsovtheyvcanvthinkvaboutvthevchangevbe
forevitvisvimplemented
c. Droppingvthevideavandvtryingvforvthevchangevinvavyearvorvsovwhenvso
mevofvthevpresentvRNsvhavevretired
d. HiringvthevassistantsvandvallowingvthevRNsvtovseevwhatvgoodvadditionsvtheyvare

ANS:vA
Influencingvothersvrequiresvemotionalvintelligencevinvdomainsvsuchvasvempathy,vhandlin
gvrelationships,vdeepeningvself-
awarenessvinvselfvandvothers,vmotivatingvothers,vandvmanagingvemotions.vMotivatingvot
hersvrecognizesvthatvvaluesvarevpowerfulvforcesvthatvinfluencevacceptancevofvchange.vL
eavingvthevRNsvalonevforvavperiodvofvtimevbeforevimplementationvdoesvnotvprovidevop
portunityvtovexplorevdifferentvperspectivesvandvvalues.vAvoidingvdiscussionvuntilvthevte
amvchangesvmayvnotvpromotevadoptionvofvthevchangevuntilvtherevisvopportunityvtovexp
lorevperspectivesvandvvaluesvrelatedvtovthevchange.vHiringvofvthevassistantsvdemonstrate
svlackvofvempathyvforvthevperspectivesvofvthevRNvstaff.


TOP:v AONEvcompetency:vKnowledgevofvthevHealthvCarevEnvironment




TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.
TestvBankvforvLeadingvandvManagingvinvNursingv
7thvEditionvbyvYodervWisev(chaptersv1-
30)vcomplete.