Truen /n False
1. An setn of n random n orn unrelated n tasksn performed n to n achieven an definite n outcome n isn called n an process.
a. True
b. False
ANSWER: False
RATIONALE:
An processnisnanstructurednsetnofnrelatednactivitiesnthatntakesninput,naddsnvalue,nand ncre
atesn an n outputn forn then customern of n thatn process.
FEEDBACK: Correct Anprocess nis nanstructured nset nof nrelated nactivities nthat ntakes ninput, nadds nvalue, nand
creates nannoutput nf ornthencustomernof nthat nprocess.
Incorrect n Anprocess nis nanstructured nset nofnrelated nactivities nthat ntakes ninput,nadds nvalue, nand ncreate
s nannoutput nf ornthencustomernof nthat nprocess.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Information nSystems—AnMeansn to nAchieve n Competitive n Advantage
QUESTIONnTYPE: Truen /n False
HAS n VARIABLES: False
LEARNINGn OBJECTIVES:n POIS.14e.1.2 n -
n State n three nreasons nwhyn organizations nemploy nthe nLeavitt’s nDiamondnmodelnton introduce n ne
wn systemsn into n then workplace.
NATIONALn STANDARDS:n United n Statesn -n BUSPROG:n Technology
KEYWORDS: Bloom's:nRemember
DATEn CREATED: 11/19/2019 n5:59 n PM
DATEn MODIFIED: 11/27/2019 n5:05 n PM
2. An n informationn systemnisnansetnofninterrelated ncomponentsnthatnworkntogethern toncollect,nprocess,nstore,nandn disseminateni
nformation n thatn lacksn an feedback n mechanism n to n monitorn and n controln itsn operation.
a. True
b. False
ANSWER: False
RATIONALE:
An n information nsystemnisnansetn ofninterrelatedncomponentsn thatn workntogethern tonco
llect,n process,n store,n and n disseminate n information. n An well-
designed ninformationn systemnincludesn somen formn ofnfeedbackn mechanismn tonmonitornandnc
ontroln itsn operation.
FEEDBACK: Correct Anninf ormationnsystemnis nanset nof ninterrelated ncomponents nthat nwork ntogethernto
collect, nprocess, nstore, nand ndisseminateninf ormation. nAnwell-
designed ninf ormationnsystemnincludes nsomenformnofnfeedback nmechanismnto nmo
nitornand ncontrolnits noperation.
Incorrect n Anninf ormationnsystemnis nanset nofninterrelated ncomponents nthat nwork ntogetherntonc
ollect, nprocess, nstore, nand ndisseminateninf ormation. nAnwell-
designed ninf ormationnsystemnincludes nsomenformnofnfeedback nmechanismnto nmo
nitornand ncontrolnits noperation.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Whatn isn an n Information n System
QUESTIONnTYPE: Truen /n False
CopyrightnCengagenLearning.nPowerednbynCognero. Pagen1
,Chaptern01 n-nInformation nSystems:nPeople,nTechnology,nProcesses,nand nStructure
HAS n VARIABLES: False
LEARNINGn OBJECTIVES:n POIS.14e.1.1 n -
n Identify ntwo nkeynmanagementnresponsibilities ninnimplementingn successfuln information n systems.
CopyrightnCengagenLearning.nPowerednbynCognero. Pagen2
, Chaptern01 n-nInformation nSystems:nPeople,nTechnology,nProcesses,nand nStructure
NATIONALn STANDARDS:n United n Statesn -n BUSPROG:n Technology
KEYWORDS: Blooms:n Remember
DATEn CREATED: 11/19/2019 n5:59 n PM
DATEn MODIFIED: 11/28/2019 n7:32 n AM
3. Organizationsn cannotn haven many n valuen chains.
a. True
b. False
ANSWER: False
RATIONALE:
Then valuenchainnisnanseriesn(orn chain)n ofnactivitiesnthatn an norganizationn performsnton tran
sformn inputsn inton outputsninn suchn anway nthatnthenvaluenofntheninputn isnincreased.nAnn organizatio
n n may nhavenmany nvaluenchains,n and ndifferentnorganizationsnin ndifferentnindustriesnwilln haven dif
ferentn valuen chains.
FEEDBACK: Correct Thenvaluenchainnis nanseries n(ornchain)nof nactivities nthat nannorganizationnperf orms nto
transf ormninputs ninto noutputs ninnsuchnanway nthat nthenvaluenof ntheninput nis nincreased. n
Annorganizationnmay nhavenmany nvaluenchains, nand ndif f erent norganizations ninndif f ere
nt nindustries nwillnhavendif f erent nvaluenchains.
Incorrect n Thenvaluenchainnis nanseries n(ornchain)nof nactivities nthat nannorganizationnperf orms nto ntr
ansf ormninputs ninto noutputs ninnsuchnanway nthat nthenvaluenof ntheninput nis nincreased. nA
nnorganizationnmay nhavenmany nvaluenchains, nand ndif f erent norganizations ninndif f erent
nindustries nwillnhavendif f erent nvaluenchains.
POINTS: 1
DIFFICULTY: Easy
REFERENCES: Valuen Chain
QUESTIONnTYPE: Truen /n False
HAS n VARIABLES: False
LEARNINGn OBJECTIVES:n POIS.14e.1.4 n -
n Discuss nthe ntraditionalnand ncontemporarynview nofnthen rolenthatn informationnsystems nplayn inn
an n organization’sn valuen chains.
NATIONALn STANDARDS:n United n Statesn -n BUSPROG:n Communication n -n Communication
KEYWORDS: Bloom's:nRemember
DATEn CREATED: 11/19/2019 n5:59 n PM
DATEn MODIFIED: 11/27/2019 n5:23 n PM
4. Thenconceptn of n an value n chain n isn notn significantn to n organizationsn unlessn they n manufacture n products.
a. True
b. False
ANSWER: False
RATIONALE:
In n an manufacturingnorganization,n thensupplynchainnisn ankey nvaluenchain nwhosen primar
y n processesnincludeninboundnlogistics,noperations,noutboundnlogistics,nmarketingnand nsales,nan
d n service.nThenconceptnofnvaluenchain nisnalsonmeaningfulnto ncompaniesnthatn don’tn manufactur
en products.
FEEDBACK: Correct Innanmanuf acturing norganization, nthensupply nchainnis nankey nvaluenchainnwhose
primary nprocesses nincludeninbound nlogistics, noperations, noutbound nlogistics, nmarket
ing nand nsales, nand nservice. nThenconcept nofnvaluenchainnis nalsonmeaningf ulnto ncompa
nies nthat ndon’t nmanuf acturenproducts.
CopyrightnCengagenLearning.nPowerednbynCognero. Pagen3