Created mBy:mAmSolutio
n
Test Bank for Marketing, 21st Edition by William M. P
m m m m m m m m m
ride, O. C. Ferrell A+
m m m m
Chapterm01m21emPride
Indicatemwhethermthemstatementmismtruemormfalse.
1. Duringmthemmarket morientation,mbusinesspeoplemrealized mthat mproducts,mwhichmbymth
ismtimemcould mbemmademrelativelymefficiently,mwould mhavemtombempromoted mthroughmmuchmpers
onalmsellingmand madvertising.
Truem
False
2. Servicesmaremprovided mbymapplyingmhumanmand mmechanicalmeffortsmtompeoplemormobje
ctsmtomprovidemintangiblembenefitsmtomcustomers.
Truem
False
3. Marketingmcostsmconsumemabout mone-quartermof mambuyer'smdollar.
Truem
False
4. Thembroadest mand msimplest mdefinitionmof mmarketingmstatesmthat mit mismthemdevelopment ma
nd
efficient mdistributionmof mproductsmformconsumermsegments.mTr
ue
False
5. Themmarketingmconcept mismamphilosophymthat mambusinessmorganizationmshould memploym
tomsatisfymcustomers'mneedsmwhilemachievingmthemoverallmgoalsmof mthemorganization.
Truem
False
6. Formambusinessmorganizationmtomremainmhealthymand mtomsurvive,mit mmust msellmproductsma
nd mmakemprofits.
True
A+ Pagem1
,Created mBy:mAmSolutio
n
False
7. Themoutcomesmof mammarketer'smdecisionsmand mactionsmmaymbemaffected mbymthemvariables
inmthemmarketingmenvironment.mTr
ue
False
8. Themreasonmthemmarketingmconcept mismnamed mthismwaymismthat mit mpertainsmsolely
tommarketing.
m
Truem
False
9. Customersmareminterested minmamproduct'smpricembecausemtheymaremconcerned mabout mt
hemvaluemobtained minmanmexchange.
Truem
False
10. Marketingmcostsmconsumemabout mone-half mof mambuyer'smdollar.
True
Fals
m
e 11. Organizationsmhavemtomdefinemtheirmproductsmasmwhat mtheymmakemormproduce.
True
Fals
m 12. Customersmaremthemfocalmpoint mof mallmmarketingmactivities.
e
True 13. Promotionmcanmhelpmsustainminterest minmestablished mproductsmthat mhavemlongmbeen
Fals
m
e
available.
TruemFal
m
se
14. Themmarketingmconcept mstressesmthat mambusinessmorganizationmcanmbest machievemitsmgo
A+ Pagem2
,Created mBy:mAmSolutio
n
alsmbymprovidingmcustomermsatisfactionmthroughmcoordinated mactivities.
True
A+ Pagem3
, Created mBy:mAmSolutio
n
False
15. Knowingmabout mmarketingmcanmhelpmyoumevaluatemthemtypesmof mcorrectivemmeasures
needed mtomstopmquestionablemmarketingmpractices
.mTrue
False
16. A mtarget mmarket mismamspecificmgroupmof mcustomersmonmwhommanmorganizationmfocusesm
itsmmarketingmefforts.
Truem
False
17. Tomsatisfymcustomers'mobjectivesmasmwellmasmitsmown,mamcompanymmust mcoordinatemallm
itsmactivities.
Truem
False
18. Themimpact mof menvironmentalmforcesmonmvaluemcanmbemextensivemasmmarket mchangesmc
anmeasilyminfluencemhowmstakeholdersmperceivemcertainmproducts.
Truem
False
19. Changesminmthemmarketingmenvironment malwaysmhurt mmarketingmefforts.
True
Fals
m
e 20. Themmarketingmmixmconsistsmof mthreemmajormvariables:mproduct,mprice,mand mdistributio
n.
True
Fals
m
e
21. Themabilitymtomidentifymindividualmcustomersmallowsmmarketersmtomshift mtheirmfocusmfro
mmincreasingmtheirmsharemof manmindividualmcustomer’smpurchasesmtomtargetingmgroupsmof msimilarmc
ustomers.
Truem
False
A+ Pagem4
n
Test Bank for Marketing, 21st Edition by William M. P
m m m m m m m m m
ride, O. C. Ferrell A+
m m m m
Chapterm01m21emPride
Indicatemwhethermthemstatementmismtruemormfalse.
1. Duringmthemmarket morientation,mbusinesspeoplemrealized mthat mproducts,mwhichmbymth
ismtimemcould mbemmademrelativelymefficiently,mwould mhavemtombempromoted mthroughmmuchmpers
onalmsellingmand madvertising.
Truem
False
2. Servicesmaremprovided mbymapplyingmhumanmand mmechanicalmeffortsmtompeoplemormobje
ctsmtomprovidemintangiblembenefitsmtomcustomers.
Truem
False
3. Marketingmcostsmconsumemabout mone-quartermof mambuyer'smdollar.
Truem
False
4. Thembroadest mand msimplest mdefinitionmof mmarketingmstatesmthat mit mismthemdevelopment ma
nd
efficient mdistributionmof mproductsmformconsumermsegments.mTr
ue
False
5. Themmarketingmconcept mismamphilosophymthat mambusinessmorganizationmshould memploym
tomsatisfymcustomers'mneedsmwhilemachievingmthemoverallmgoalsmof mthemorganization.
Truem
False
6. Formambusinessmorganizationmtomremainmhealthymand mtomsurvive,mit mmust msellmproductsma
nd mmakemprofits.
True
A+ Pagem1
,Created mBy:mAmSolutio
n
False
7. Themoutcomesmof mammarketer'smdecisionsmand mactionsmmaymbemaffected mbymthemvariables
inmthemmarketingmenvironment.mTr
ue
False
8. Themreasonmthemmarketingmconcept mismnamed mthismwaymismthat mit mpertainsmsolely
tommarketing.
m
Truem
False
9. Customersmareminterested minmamproduct'smpricembecausemtheymaremconcerned mabout mt
hemvaluemobtained minmanmexchange.
Truem
False
10. Marketingmcostsmconsumemabout mone-half mof mambuyer'smdollar.
True
Fals
m
e 11. Organizationsmhavemtomdefinemtheirmproductsmasmwhat mtheymmakemormproduce.
True
Fals
m 12. Customersmaremthemfocalmpoint mof mallmmarketingmactivities.
e
True 13. Promotionmcanmhelpmsustainminterest minmestablished mproductsmthat mhavemlongmbeen
Fals
m
e
available.
TruemFal
m
se
14. Themmarketingmconcept mstressesmthat mambusinessmorganizationmcanmbest machievemitsmgo
A+ Pagem2
,Created mBy:mAmSolutio
n
alsmbymprovidingmcustomermsatisfactionmthroughmcoordinated mactivities.
True
A+ Pagem3
, Created mBy:mAmSolutio
n
False
15. Knowingmabout mmarketingmcanmhelpmyoumevaluatemthemtypesmof mcorrectivemmeasures
needed mtomstopmquestionablemmarketingmpractices
.mTrue
False
16. A mtarget mmarket mismamspecificmgroupmof mcustomersmonmwhommanmorganizationmfocusesm
itsmmarketingmefforts.
Truem
False
17. Tomsatisfymcustomers'mobjectivesmasmwellmasmitsmown,mamcompanymmust mcoordinatemallm
itsmactivities.
Truem
False
18. Themimpact mof menvironmentalmforcesmonmvaluemcanmbemextensivemasmmarket mchangesmc
anmeasilyminfluencemhowmstakeholdersmperceivemcertainmproducts.
Truem
False
19. Changesminmthemmarketingmenvironment malwaysmhurt mmarketingmefforts.
True
Fals
m
e 20. Themmarketingmmixmconsistsmof mthreemmajormvariables:mproduct,mprice,mand mdistributio
n.
True
Fals
m
e
21. Themabilitymtomidentifymindividualmcustomersmallowsmmarketersmtomshift mtheirmfocusmfro
mmincreasingmtheirmsharemof manmindividualmcustomer’smpurchasesmtomtargetingmgroupsmof msimilarmc
ustomers.
Truem
False
A+ Pagem4