,DOWNLOAD THE Test Bank for Business Communication Process and Product 7th Ed
m m m m m m m m m m m
ition Guffey m
Name: Class: Date:
Chapterm1m—mBusiness mCommunication min mthemDigitalmAge
1. Which mof mthemfollowingmstatementsmaboutmthemimportance mof mcommunication mskillsmin mtoday’smworkplace mismcorrect?
a. They maremnotmasmimportantmasmthey moncemwere.
b. They maremamnecessity min mtoday’smworkplace.
c. They maremrequired monly mformhigh-levelmpositions.
d. They maremnotmneeded min mtoday’smhigh-tech mworkplace.
ANSWER:m b
2. Which mof mthemfollowingmbestmdescribesmthemneed mformwritingmskillsmin mthemworkplace?
a. Writingmskillsmin mtoday’smworkplace mareman madvantage,mbutmthey maremnotmamnecessity.
b. Only msalaried memployeesmatmthemtop mlevelmneed mgood mwritingmskills.
c. Havingmgood mwritingmskillsmcan mimprovemyourmchancesmformpromotion mand mcan mresultmin mhighermearnings.
d. Good mwritingmskillsmaremno mlongermimportantmin mtoday’smdigitalmworld.
ANSWER:m c
3. Which mof mthemfollowingmbestmdescribesman meffective mcommunicatormin mthemdigitalmage?
a. Digitalmworkplace mwritingmcan mbemmuch mmoremcasualmthan mtraditionalmbusinessmwriting.
b. Theremismno mneed mto mworry maboutmdaily mtexts,mFacebook mpostings,mand mtweetsmbecause mthey’re mnotm“real”mwriting.
c. Because mmostmbusinessmismconducted mfacemto mface,mworkersmdon’tmhave mto mbemgrammarmexperts.
d. Workersmusingmsocialmmediamand mothermonline mtechnology mmustmguard mtheirmonlinemimagemand mreputation.
ANSWER:m d
4. Whatmismthem21st-century meconomy mmainly mbased mon?
a. information mand mknowledge b.mphysicalmlabour
c.mamsupply mof mrawmmaterials d.mthemstock mmarket
ANSWER:m a
5. Whatmmustmworkersmdo mto msucceed min mtoday’smdigitalmworkplace?
a. writemamminimum mnumbermof mtweetsmpermday
b. transmitminformation macrossmvariousmcommunication mchannels
c. installmsoftware mprograms
d. subscribe mto mnumerousmsocialmnetworkingmsites
ANSWER:m b
6. Whatmdoesmitmmean mto mbemamlearningmworker?
a. beingmin mthemthree-month mprobation mperiod mof mamnewmjob
b. workingmwhile mfinishingmamdegreemormdiploma
c. havingmthemskillsmto mlearn mon mthemjob mand madaptmto mnewmsituations
d. beingmin man mapprentice mposition min mamcompany
ANSWER:m c
7. Which mof mthemfollowingmcorrectly mdescribesmamthree-
pointmplan mto mhelp myou mthink mcritically mand msolvemproblemsmcompetently?
a. explore mthemchallenge,mgatherminformation, mimplementmsolutions
b. gatherminformation, mgenerate mideas,mimplementmsolutions
CopyrightmCengagemLearning.mPoweredmby mCogne Pagem1
ro.
mynursytest.store
,DOWNLOAD THE Test Bank for Business Communication Process and Product 7th Ed
m m m m m m m m m m m
ition Guffey m
Name: Class: Date:
Chapterm1m—mBusiness mCommunication min mthemDigitalmAge
c. explore mthemchallenge,mpick mthemmostmpromisingmideas,mimplementmsolutions
d. explore mthemchallenge,mgeneratemideas,mimplementmsolutions
ANSWER:m d
8. Whatmshould mstudentsmenteringmtoday’smworkplace mexpectmto mfind?
a. amposition mthatminvolvesmlifelongmlearningmand mconstantmtraining
b. employersmwho mprovide mthemmwith mamclearly mdefined mcareermpath
c. an mabundance mof mnine-to-fivemjobs
d. regularmpay mincreasesmand mjob msecurity
ANSWER:m a
9. In mtoday’smcompetitive mjob mmarket,mwhatmqualificationsmshould mamsuccessfulmjob mcandidate mpossess?
a. atmleastmam2.0 mgradempointmaverage b.mmediocre mwritingmskills
c.mwebsite mdesign mcapabilities d.mthemability mto mcommunicate meffectively
ANSWER:m d
10. Which mofmthemfollowingmismamsignificantmtrend min mtoday’smdynamic mworkplace?
a. union mparticipation mand mregulation b.mmoremhomogeneousmworkforces
c.maround-the-clock mavailability d.mstrictermdressmcodes
ANSWER:m c
11. Which mof mthemfollowingmstatementsmaccurately mdescribesmsocialmmedia?
a. Socialmmediamaremstillmrelatively mnewmand muntried mcommunication mchannelsmformmostmbusinesses.
b. Mostmbusinessesmtodaymhavemdiscarded mold mmediamand minsteadmusemsocialmmediamexclusivelymformcommunicat
ingmand mmarketing.
c. Socialmmediamnetworksmfirstmattracted mindustriesmbuiltmon mtradition mand mformality.
d. Socialmmediamsitesmsuch masmFacebookmandmTwittermoffermpositivemwaysmtompromotemambusinessmand mto mreach
mand mreactmto mcustomermconcerns.
ANSWER:m d
12. Lindamworksmcontractmto mcontractmformseveralmcompanies.mTombemsuccessful,mwhatmkindmofmworkermhasmLindamlearne
d mto mbe?
a. agile b.mlearning
c.mknowledge d.mtech
ANSWER:m a
13. Gerard’smcompany mhasmopted mto msavemoffice mspacemby musingmflexiblemworkstationsmand mboomerang-
shaped mdesks.mWhatmismthismstylemof mofficemdesign mcalled?
a. telephony b.mvirtualmoffice
c.mopen moffice d.mWeb m2.0
ANSWER:m c
14. Javimhasmcolleaguesmlocated mthroughoutmthemworld mand mwould mlikemto mconductmamreal-
timemmeetingmwithmthemmtomdiscussman mimportantmissue.mWhichmofmthemfollowingmcommunication mtechnologiesmshouldmJ
avimchoose?
CopyrightmCengagemLearning.mPoweredmby mCogne Pagem2
ro.
mynursytest.store
, a. teleconferencingmormvideoconferencing b.me-mail
CopyrightmCengagemLearning.mPoweredmby mCogne Pagem3
ro.
mynursytest.store
m m m m m m m m m m m
ition Guffey m
Name: Class: Date:
Chapterm1m—mBusiness mCommunication min mthemDigitalmAge
1. Which mof mthemfollowingmstatementsmaboutmthemimportance mof mcommunication mskillsmin mtoday’smworkplace mismcorrect?
a. They maremnotmasmimportantmasmthey moncemwere.
b. They maremamnecessity min mtoday’smworkplace.
c. They maremrequired monly mformhigh-levelmpositions.
d. They maremnotmneeded min mtoday’smhigh-tech mworkplace.
ANSWER:m b
2. Which mof mthemfollowingmbestmdescribesmthemneed mformwritingmskillsmin mthemworkplace?
a. Writingmskillsmin mtoday’smworkplace mareman madvantage,mbutmthey maremnotmamnecessity.
b. Only msalaried memployeesmatmthemtop mlevelmneed mgood mwritingmskills.
c. Havingmgood mwritingmskillsmcan mimprovemyourmchancesmformpromotion mand mcan mresultmin mhighermearnings.
d. Good mwritingmskillsmaremno mlongermimportantmin mtoday’smdigitalmworld.
ANSWER:m c
3. Which mof mthemfollowingmbestmdescribesman meffective mcommunicatormin mthemdigitalmage?
a. Digitalmworkplace mwritingmcan mbemmuch mmoremcasualmthan mtraditionalmbusinessmwriting.
b. Theremismno mneed mto mworry maboutmdaily mtexts,mFacebook mpostings,mand mtweetsmbecause mthey’re mnotm“real”mwriting.
c. Because mmostmbusinessmismconducted mfacemto mface,mworkersmdon’tmhave mto mbemgrammarmexperts.
d. Workersmusingmsocialmmediamand mothermonline mtechnology mmustmguard mtheirmonlinemimagemand mreputation.
ANSWER:m d
4. Whatmismthem21st-century meconomy mmainly mbased mon?
a. information mand mknowledge b.mphysicalmlabour
c.mamsupply mof mrawmmaterials d.mthemstock mmarket
ANSWER:m a
5. Whatmmustmworkersmdo mto msucceed min mtoday’smdigitalmworkplace?
a. writemamminimum mnumbermof mtweetsmpermday
b. transmitminformation macrossmvariousmcommunication mchannels
c. installmsoftware mprograms
d. subscribe mto mnumerousmsocialmnetworkingmsites
ANSWER:m b
6. Whatmdoesmitmmean mto mbemamlearningmworker?
a. beingmin mthemthree-month mprobation mperiod mof mamnewmjob
b. workingmwhile mfinishingmamdegreemormdiploma
c. havingmthemskillsmto mlearn mon mthemjob mand madaptmto mnewmsituations
d. beingmin man mapprentice mposition min mamcompany
ANSWER:m c
7. Which mof mthemfollowingmcorrectly mdescribesmamthree-
pointmplan mto mhelp myou mthink mcritically mand msolvemproblemsmcompetently?
a. explore mthemchallenge,mgatherminformation, mimplementmsolutions
b. gatherminformation, mgenerate mideas,mimplementmsolutions
CopyrightmCengagemLearning.mPoweredmby mCogne Pagem1
ro.
mynursytest.store
,DOWNLOAD THE Test Bank for Business Communication Process and Product 7th Ed
m m m m m m m m m m m
ition Guffey m
Name: Class: Date:
Chapterm1m—mBusiness mCommunication min mthemDigitalmAge
c. explore mthemchallenge,mpick mthemmostmpromisingmideas,mimplementmsolutions
d. explore mthemchallenge,mgeneratemideas,mimplementmsolutions
ANSWER:m d
8. Whatmshould mstudentsmenteringmtoday’smworkplace mexpectmto mfind?
a. amposition mthatminvolvesmlifelongmlearningmand mconstantmtraining
b. employersmwho mprovide mthemmwith mamclearly mdefined mcareermpath
c. an mabundance mof mnine-to-fivemjobs
d. regularmpay mincreasesmand mjob msecurity
ANSWER:m a
9. In mtoday’smcompetitive mjob mmarket,mwhatmqualificationsmshould mamsuccessfulmjob mcandidate mpossess?
a. atmleastmam2.0 mgradempointmaverage b.mmediocre mwritingmskills
c.mwebsite mdesign mcapabilities d.mthemability mto mcommunicate meffectively
ANSWER:m d
10. Which mofmthemfollowingmismamsignificantmtrend min mtoday’smdynamic mworkplace?
a. union mparticipation mand mregulation b.mmoremhomogeneousmworkforces
c.maround-the-clock mavailability d.mstrictermdressmcodes
ANSWER:m c
11. Which mof mthemfollowingmstatementsmaccurately mdescribesmsocialmmedia?
a. Socialmmediamaremstillmrelatively mnewmand muntried mcommunication mchannelsmformmostmbusinesses.
b. Mostmbusinessesmtodaymhavemdiscarded mold mmediamand minsteadmusemsocialmmediamexclusivelymformcommunicat
ingmand mmarketing.
c. Socialmmediamnetworksmfirstmattracted mindustriesmbuiltmon mtradition mand mformality.
d. Socialmmediamsitesmsuch masmFacebookmandmTwittermoffermpositivemwaysmtompromotemambusinessmand mto mreach
mand mreactmto mcustomermconcerns.
ANSWER:m d
12. Lindamworksmcontractmto mcontractmformseveralmcompanies.mTombemsuccessful,mwhatmkindmofmworkermhasmLindamlearne
d mto mbe?
a. agile b.mlearning
c.mknowledge d.mtech
ANSWER:m a
13. Gerard’smcompany mhasmopted mto msavemoffice mspacemby musingmflexiblemworkstationsmand mboomerang-
shaped mdesks.mWhatmismthismstylemof mofficemdesign mcalled?
a. telephony b.mvirtualmoffice
c.mopen moffice d.mWeb m2.0
ANSWER:m c
14. Javimhasmcolleaguesmlocated mthroughoutmthemworld mand mwould mlikemto mconductmamreal-
timemmeetingmwithmthemmtomdiscussman mimportantmissue.mWhichmofmthemfollowingmcommunication mtechnologiesmshouldmJ
avimchoose?
CopyrightmCengagemLearning.mPoweredmby mCogne Pagem2
ro.
mynursytest.store
, a. teleconferencingmormvideoconferencing b.me-mail
CopyrightmCengagemLearning.mPoweredmby mCogne Pagem3
ro.
mynursytest.store
