CMAA PRACTICE EXAM QUESTIONS
AND ANSWERS 100% PASS
a new patient arrives at the reception desk while the medical
administration assistant is assisting another patient on the phone with a
scheduling question. which of the following actions should the assistant
take when greeting the patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing - ✔✔make eye contact and nod his head acknowledge the
patients arrival
1
100% Pass Guarantee Katelyn Whitman, All Rights
,A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction - ✔✔contraindication
which of the following actions is a medical administration assistant priority
when pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - ✔✔review the appointment schedule
2
100% Pass Guarantee Katelyn Whitman, All Rights
,a patient should sign which of the following forms in order to authorize
payment directly to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices - ✔✔assignment of benefits
which of the following is an eligibility requirement for Medicaid?
over 65 years of age
low income
self-employed
veteran - ✔✔low income
3
100% Pass Guarantee Katelyn Whitman, All Rights
, a patient calls to request that her immunization record be emailed to her.
which of the following actions should the medical administrative assistant
take first?
document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization - ✔✔check the patients file
for written authorization
Using the Bcc option when sending an email message does which of the
following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
4
100% Pass Guarantee Katelyn Whitman, All Rights
AND ANSWERS 100% PASS
a new patient arrives at the reception desk while the medical
administration assistant is assisting another patient on the phone with a
scheduling question. which of the following actions should the assistant
take when greeting the patient?
place the scheduling patient on hold while checking in the new patient.
make eye contact and nod his head to acknowledge the patients arrival
indicate nonverbally to the patient to take a seat in the waiting area
give the new patient a registration form and point to the sections that need
completing - ✔✔make eye contact and nod his head acknowledge the
patients arrival
1
100% Pass Guarantee Katelyn Whitman, All Rights
,A patient is allergic to eggs and therefore cannot receive influenza
immunizations. The assistant should recognize this as what?
adverse reaction
precaution
contraindication
interaction - ✔✔contraindication
which of the following actions is a medical administration assistant priority
when pulling daily charts?
place the charts in the appropriate examination rooms
review the appointment schedule
review the charts for accuracy
arrange the charts sequentially - ✔✔review the appointment schedule
2
100% Pass Guarantee Katelyn Whitman, All Rights
,a patient should sign which of the following forms in order to authorize
payment directly to the provider from a third party payer?
assignment of benefits
notice of privacy practices (NPP)
accept assignment
advance beneficiary notices - ✔✔assignment of benefits
which of the following is an eligibility requirement for Medicaid?
over 65 years of age
low income
self-employed
veteran - ✔✔low income
3
100% Pass Guarantee Katelyn Whitman, All Rights
, a patient calls to request that her immunization record be emailed to her.
which of the following actions should the medical administrative assistant
take first?
document the information transfer in the patients record
fax, rather than email the record
bill for processing fee
check the patients file for written authorization - ✔✔check the patients file
for written authorization
Using the Bcc option when sending an email message does which of the
following?
requires the recipient to send a confirmation of receipt
records a copy of the message on the senders hard drive
indicates the message has a high priority
4
100% Pass Guarantee Katelyn Whitman, All Rights
