CORRECT Answers
Business Communication - CORRECT ANSWER - is a communication that promotes a
product, service, marketing or organization.
Types of sales letter - CORRECT ANSWER - Solicited and Unsolicited
Nature of Business Communication is: - CORRECT ANSWER - *two-way process
*continuous process
*pervasive
*information exchange
*more than words
*communication flow
*two people
*dynamic process
*goal-oriented
*inter-disciplinary
*communication is contextual
Solicited Sales letter - CORRECT ANSWER - written to reply inquiried about terms of
sales, price, discounts, deliveries, varieties, and etc.
Importance of Business Communication - CORRECT ANSWER - *Life-Blood of an
organization
*Basis of managerial functions
*Accomplishes successful business transactions
*Enhances knowledge and skill and experience
*Build better business and human relations