HC21 semester review
___________ is a position at a specific company. - ANS-A job
\____________ is a broad term used to group related jobs - ANS-An occupation
\____________ is a broad term used to group related jobs - ANS-An occupation
\A medical office assistant should always consult the office guidelines for preferred methods of
scheduling. - ANS-True
\A self-assessment is important in career planning because it helps: - ANS-All of the above
\According to the Security Rule in HIPAA, which of the following is an example of a physical
safeguard? - ANS-Computer server rooms should be locked.
\Alicia, an assistant, is preparing to call an outpatient facility to set up an appointment. In
addition to the patient's name and contact information, what other patient information will she
need to provide? - ANS-Offer the patient choices of dates and times
\As an assistant, TJ deals with many people who want to see the physician. How should he
handle all of these people? - ANS-Filter their requests
\Carol wants to improve her time in the 1600 meter run by the start of track season. Which part
of the SMART criteria is missing from this goal? - ANS-M - Measurable
\Diagnostic services include careers that involve evaluating the health status of patients at a
single point in time. - ANS-True
\Dr. Velasquez has been delayed at the hospital for another hour. How should the assistant
respond? - ANS-Notify all scheduled patients and give them the option to reschedule
\For patients with speech challenges, it is helpful to ask a lot of "yes or no"; questions. -
ANS-True
\How can a physician consultation be scheduled? - ANS-All of the above
\How can an assistant determine if a person is a new patient? - ANS-New patients have never
been seen, or they have not been seen in the past three years.
\How do therapeutic careers improve the health status of patients? - ANS-By caring for patients
over a period of time
\How does an appointment card help a medical office's schedule? - ANS-It reminds patients of
their scheduled appointments.
\In addition to blocking out professional travel in the appointment book, assistants may arrange
the flights and accommodations for physicians. - ANS-True
\In HIPAA, what is the name of the rule that required nationally standardized medical
transactions and codes? - ANS-Transaction and Code Set Rule
\In some cultures, direct eye contact is viewed as disrespectful. - ANS-True
\In what manner must medical office assistants present themselves when talking to patients? -
ANS-Polite and courteous
\Marcus wants to complete his science fair project by the end of this semester. Is this a
short-term or long-term goal for Marcus? - ANS-Short-term
\Medical office assistants are responsible for scheduling and canceling appointments. -
ANS-True
___________ is a position at a specific company. - ANS-A job
\____________ is a broad term used to group related jobs - ANS-An occupation
\____________ is a broad term used to group related jobs - ANS-An occupation
\A medical office assistant should always consult the office guidelines for preferred methods of
scheduling. - ANS-True
\A self-assessment is important in career planning because it helps: - ANS-All of the above
\According to the Security Rule in HIPAA, which of the following is an example of a physical
safeguard? - ANS-Computer server rooms should be locked.
\Alicia, an assistant, is preparing to call an outpatient facility to set up an appointment. In
addition to the patient's name and contact information, what other patient information will she
need to provide? - ANS-Offer the patient choices of dates and times
\As an assistant, TJ deals with many people who want to see the physician. How should he
handle all of these people? - ANS-Filter their requests
\Carol wants to improve her time in the 1600 meter run by the start of track season. Which part
of the SMART criteria is missing from this goal? - ANS-M - Measurable
\Diagnostic services include careers that involve evaluating the health status of patients at a
single point in time. - ANS-True
\Dr. Velasquez has been delayed at the hospital for another hour. How should the assistant
respond? - ANS-Notify all scheduled patients and give them the option to reschedule
\For patients with speech challenges, it is helpful to ask a lot of "yes or no"; questions. -
ANS-True
\How can a physician consultation be scheduled? - ANS-All of the above
\How can an assistant determine if a person is a new patient? - ANS-New patients have never
been seen, or they have not been seen in the past three years.
\How do therapeutic careers improve the health status of patients? - ANS-By caring for patients
over a period of time
\How does an appointment card help a medical office's schedule? - ANS-It reminds patients of
their scheduled appointments.
\In addition to blocking out professional travel in the appointment book, assistants may arrange
the flights and accommodations for physicians. - ANS-True
\In HIPAA, what is the name of the rule that required nationally standardized medical
transactions and codes? - ANS-Transaction and Code Set Rule
\In some cultures, direct eye contact is viewed as disrespectful. - ANS-True
\In what manner must medical office assistants present themselves when talking to patients? -
ANS-Polite and courteous
\Marcus wants to complete his science fair project by the end of this semester. Is this a
short-term or long-term goal for Marcus? - ANS-Short-term
\Medical office assistants are responsible for scheduling and canceling appointments. -
ANS-True
