ALF MANAGER EXPERT STRATEGIES, REVIEW OF
KEY QUIZZES, AND PRACTICE QUESTIONS FOR
GUARANTEED SUCCESS
Asst. CG - ANSWER ✔ - means an employee or volunteer who helps a manager or caregiver provide
supervisory care services, personal care services, or directed care services to a resident, and does not
include a family member of the resident.
Assisted living services - ANSWER ✔ - means supervisory care services, personal care services, directed
care services, behavioral health services, or ancillary services provided to a resident by or on behalf of
an assisted living facility.
Manager - ANSWER ✔ - means an individual designated by a governing authority to act on behalf of the
governing authority in the onsite management of the assisted living facility.
Designate, in writing, a manager who - ANSWER ✔ - a. Is 21 years of age or older; and
B. Except for the manager of an adult foster care home, has either a:
I. Certificate as an assisted living facility manager issued under A.R.S. § 36-446.04(C), or
Ii. A temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.0
________ Review and evaluate the effectiveness of the quality management program at least - ANSWER
✔ - program at least months
Designate, in writing, an acting manager who has the qualifications established in subsection (A)(3), if
the manager is: - ANSWER ✔ - a. Expected not to be present on the assisted living facility's premises for
more than 30 calendar days, or
B. Not present on the assisted living facility's premises for more than 30 calendar days;
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, A manager: - ANSWER ✔ - 1. Is directly accountable to the governing authority of an assisted living
facility for the daily operation of the assisted living facility and all services provided by or at the assisted
living facility;
2. Has the authority and responsibility to manage the assisted living facility; and
3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is:
A. At least 21 years of age, and
B. Present on the assisted living facility's premises and accountable for the assisted living facility when
the manager is not present on the assisted living facility premises.
A manager shall ensure that policies and procedures are - ANSWER ✔ - Established, documented, and
implemented to protect the health and safety of a resident that:
A. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education,
and experience for employees and volunteers;
B. Cover orientation and in-service education for employees and volunteers;
C. Include how an employee may submit a complaint related to resident care;
A manager shall ensure that the following are conspicuously posted: - ANSWER ✔ - 1. A list of resident
rights;
2. The assisted living facility's license;
3. Current phone numbers of:
A. The unit in the Department responsible for licensing and monitoring the assisted living facility,
B. Adult Protective Services in the Department of Economic Security,
C. The State Long-Term Care Ombudsman, and
D. The Arizona Center for Disability Law; and
4. The location at which a copy of the most recent Department inspection report and any plan of
correction resulting from the Department inspection may be viewed.
Documentation is provided to the dpt within ___ hours of request - ANSWER ✔ - 2 hours
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KEY QUIZZES, AND PRACTICE QUESTIONS FOR
GUARANTEED SUCCESS
Asst. CG - ANSWER ✔ - means an employee or volunteer who helps a manager or caregiver provide
supervisory care services, personal care services, or directed care services to a resident, and does not
include a family member of the resident.
Assisted living services - ANSWER ✔ - means supervisory care services, personal care services, directed
care services, behavioral health services, or ancillary services provided to a resident by or on behalf of
an assisted living facility.
Manager - ANSWER ✔ - means an individual designated by a governing authority to act on behalf of the
governing authority in the onsite management of the assisted living facility.
Designate, in writing, a manager who - ANSWER ✔ - a. Is 21 years of age or older; and
B. Except for the manager of an adult foster care home, has either a:
I. Certificate as an assisted living facility manager issued under A.R.S. § 36-446.04(C), or
Ii. A temporary certificate as an assisted living facility manager issued under A.R.S. § 36-446.0
________ Review and evaluate the effectiveness of the quality management program at least - ANSWER
✔ - program at least months
Designate, in writing, an acting manager who has the qualifications established in subsection (A)(3), if
the manager is: - ANSWER ✔ - a. Expected not to be present on the assisted living facility's premises for
more than 30 calendar days, or
B. Not present on the assisted living facility's premises for more than 30 calendar days;
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, A manager: - ANSWER ✔ - 1. Is directly accountable to the governing authority of an assisted living
facility for the daily operation of the assisted living facility and all services provided by or at the assisted
living facility;
2. Has the authority and responsibility to manage the assisted living facility; and
3. Except as provided in subsection (A)(6), designates, in writing, a caregiver who is:
A. At least 21 years of age, and
B. Present on the assisted living facility's premises and accountable for the assisted living facility when
the manager is not present on the assisted living facility premises.
A manager shall ensure that policies and procedures are - ANSWER ✔ - Established, documented, and
implemented to protect the health and safety of a resident that:
A. Cover job descriptions, duties, and qualifications, including required skills and knowledge, education,
and experience for employees and volunteers;
B. Cover orientation and in-service education for employees and volunteers;
C. Include how an employee may submit a complaint related to resident care;
A manager shall ensure that the following are conspicuously posted: - ANSWER ✔ - 1. A list of resident
rights;
2. The assisted living facility's license;
3. Current phone numbers of:
A. The unit in the Department responsible for licensing and monitoring the assisted living facility,
B. Adult Protective Services in the Department of Economic Security,
C. The State Long-Term Care Ombudsman, and
D. The Arizona Center for Disability Law; and
4. The location at which a copy of the most recent Department inspection report and any plan of
correction resulting from the Department inspection may be viewed.
Documentation is provided to the dpt within ___ hours of request - ANSWER ✔ - 2 hours
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