OPERATIONAL MANAGEMENT QUIZ
WITH 100% CORRECT ANSWERS [
GRADED A+]
The four management functions are - ✔✔Planning, organizing, leading,
controlling
Supervisory managers must have good technical skills while top
management must have good: - ✔✔conceptual skills
Employees who are willing to follow this man's approach to
productivity, \"one best way,\" as learned from time and motion
©morren2024/2025.Year published 2025.
,studies, were able to increase their pay as production increased: -
✔✔Fredrick Taylor
Good communication must: - ✔✔Include feedback
The nursing staff has voiced several complaints to the Dietary Manager
about last night's meal. The residents didn't like it; a lot of food was
thrown away. The dishwashing staff confirms that a lot of food was
thrown away. The manager reviews the menu, grilled cheese sandwich
and chili, and decides the residents do not like chili; he then removes it
from the menu. The decision-making technique used was: -
✔✔Intuitive
Appropriate span of control is determined by: - ✔✔complexity and
proximity of the jobs, quality of the people, abilities of the supervisor
©morren2024/2025.Year published 2025.
,According to Maslow, needs must be met in the following order: -
✔✔physiological, safety, social, esteem, self-actualization
Company policy is to dock the pay of people who are tardy for work.
This follows the theory of: - ✔✔punishment
You are nearing the summer months and must plan for vacation
coverage on the work schedule. You have a staff of 40; all are entitled
to vacation time ranging from one to four weeks depending on
seniority. You should:
limit vacation time to one person per unit for one week
grant requests based on seniority
give bonus pay to employees willing to take time off at non peak times
©morren2024/2025.Year published 2025.
, utilize temporary or leased employees - ✔✔utilize temporary or leased
employees
A manager has no confidence in his leadership abilities. He does not set
goals for the group.Productivity and morale are low and work is sloppy.
The manager's leadership style is: - ✔✔laisse-faire
Several major changes in the production system were announced
months ago. Employees had a negative attitude at the time. Now that
the equipment is being installed, employees are verbally negative to
the changes and uncooperative towards management. What seems to
be the problem? - ✔✔The employees perceive that the equipment
does not meet their needs
©morren2024/2025.Year published 2025.
WITH 100% CORRECT ANSWERS [
GRADED A+]
The four management functions are - ✔✔Planning, organizing, leading,
controlling
Supervisory managers must have good technical skills while top
management must have good: - ✔✔conceptual skills
Employees who are willing to follow this man's approach to
productivity, \"one best way,\" as learned from time and motion
©morren2024/2025.Year published 2025.
,studies, were able to increase their pay as production increased: -
✔✔Fredrick Taylor
Good communication must: - ✔✔Include feedback
The nursing staff has voiced several complaints to the Dietary Manager
about last night's meal. The residents didn't like it; a lot of food was
thrown away. The dishwashing staff confirms that a lot of food was
thrown away. The manager reviews the menu, grilled cheese sandwich
and chili, and decides the residents do not like chili; he then removes it
from the menu. The decision-making technique used was: -
✔✔Intuitive
Appropriate span of control is determined by: - ✔✔complexity and
proximity of the jobs, quality of the people, abilities of the supervisor
©morren2024/2025.Year published 2025.
,According to Maslow, needs must be met in the following order: -
✔✔physiological, safety, social, esteem, self-actualization
Company policy is to dock the pay of people who are tardy for work.
This follows the theory of: - ✔✔punishment
You are nearing the summer months and must plan for vacation
coverage on the work schedule. You have a staff of 40; all are entitled
to vacation time ranging from one to four weeks depending on
seniority. You should:
limit vacation time to one person per unit for one week
grant requests based on seniority
give bonus pay to employees willing to take time off at non peak times
©morren2024/2025.Year published 2025.
, utilize temporary or leased employees - ✔✔utilize temporary or leased
employees
A manager has no confidence in his leadership abilities. He does not set
goals for the group.Productivity and morale are low and work is sloppy.
The manager's leadership style is: - ✔✔laisse-faire
Several major changes in the production system were announced
months ago. Employees had a negative attitude at the time. Now that
the equipment is being installed, employees are verbally negative to
the changes and uncooperative towards management. What seems to
be the problem? - ✔✔The employees perceive that the equipment
does not meet their needs
©morren2024/2025.Year published 2025.
