Certified Application Developer Latest Update
2025 Questions with Verified Answers
Decision Inputs - ✔✔___________________ are configuration options for Make a decision
flow logic
WHWW
What information does the application need?
How will users interact with the application?
What business problems will the application solve?
What are the different personas that will interact with the application? - ✔✔Which of the
following are considerations when designing an application?
Data - ✔✔Which one of the following sections on the App Home tab is used to create and
configure a table for an application built in App Engine Studio?
Create from an existing table
Upload a spreadsheet
Create from scratch - ✔✔The following are ways to create a table in App Engine Studio
XLSX - ✔✔Spreadsheets in the __________ file format can be uploaded, but CSV files cannot.
Catalog Item - ✔✔_______________ are forms used to submit information and requests or
to create tasks.
When a ________________ is created in App Engine Studio, a record is created in a table.
,The Catalog editor is used to configure a __________________________.
Display value - ✔✔The ________________ is what users see when selecting a record as a
reference
A table can only have one _______________
Experience - ✔✔the following section on the App Home tab is used to create Catalog Item
experiences for applications
The ________________ section is used to create not only catalog items but also portals,
workspaces, and mobile experiences.
50 - ✔✔How many categories or catalogs can catalog items be added to in Service Portal?
Tablet
Service Portal
Mobile devices - ✔✔The following are Catalog Item preview formats:
Preview - ✔✔In the Catalog editor, use the ______________ button to see a representation
of the Catalog Item in Service Portal (desktops and tablets) and on mobile devices
(smartphones).
Create a Catalog Item
Configure the Catalog Item
Preview the Catalog Item
Review and Submit the Catalog Item - ✔✔The following are steps in the Catalog Item
creation process
Which persona is the primary focus for the Workspace?
,What data should the user see in the Workspace?
What visualizations are most useful for Workspace users?
What layout will make users most productive? - ✔✔The following are considerations when
designing a Workspace for an application
Experience - ✔✔the following section on the App Home tab is used to create and configure
Workspaces for an application built in App Engine Studio
Containers - ✔✔___________ are a type of component used to structure the layout of a
Workspace.
Containers - ✔✔___________________ structure the layout and non-container components
add interaction or present data in the Workspace.
Layout
Config
Styles - ✔✔The following are tabs that open panes on the Configuration panel
Stage
Configuration panel - ✔✔The following are panels in the UI Builder
Workspaces - ✔✔____________ are intended to be targeted to a specific type of user of an
application.
Data source - ✔✔What needs to be configured when adding a data visualization to a
Workspace?
Data visualizations require a __________________ before any other options can be configured
, ServiceNow Agent mobile application - ✔✔There is no charge to install the
________________________________ on mobile devices
The __________________________ is available for iPads
Name
Description
Tables
Available offline - ✔✔The following are configuration fields when creating a mobile
experience
Studio - ✔✔System Administrators can edit mobile experiences in
App Engine Studio - ✔✔Mobile experiences cannot be edited in
always be accessed - ✔✔Mobile experiences can ______________ from any supported iOS
or Android devices.
read-only - ✔✔Offline Mode is ________________ for mobile experiences
downloaded (cached) - ✔✔Records must be intentionally _______________ before going
into Offline Mode.
local cache - ✔✔Offline Mode works from a _______________________. Users do not have
access to the current state of records in the database when working in Offline mode
records - ✔✔In Offline Mode, downloading the cache downloads all ___________ security
allows a user to see
2025 Questions with Verified Answers
Decision Inputs - ✔✔___________________ are configuration options for Make a decision
flow logic
WHWW
What information does the application need?
How will users interact with the application?
What business problems will the application solve?
What are the different personas that will interact with the application? - ✔✔Which of the
following are considerations when designing an application?
Data - ✔✔Which one of the following sections on the App Home tab is used to create and
configure a table for an application built in App Engine Studio?
Create from an existing table
Upload a spreadsheet
Create from scratch - ✔✔The following are ways to create a table in App Engine Studio
XLSX - ✔✔Spreadsheets in the __________ file format can be uploaded, but CSV files cannot.
Catalog Item - ✔✔_______________ are forms used to submit information and requests or
to create tasks.
When a ________________ is created in App Engine Studio, a record is created in a table.
,The Catalog editor is used to configure a __________________________.
Display value - ✔✔The ________________ is what users see when selecting a record as a
reference
A table can only have one _______________
Experience - ✔✔the following section on the App Home tab is used to create Catalog Item
experiences for applications
The ________________ section is used to create not only catalog items but also portals,
workspaces, and mobile experiences.
50 - ✔✔How many categories or catalogs can catalog items be added to in Service Portal?
Tablet
Service Portal
Mobile devices - ✔✔The following are Catalog Item preview formats:
Preview - ✔✔In the Catalog editor, use the ______________ button to see a representation
of the Catalog Item in Service Portal (desktops and tablets) and on mobile devices
(smartphones).
Create a Catalog Item
Configure the Catalog Item
Preview the Catalog Item
Review and Submit the Catalog Item - ✔✔The following are steps in the Catalog Item
creation process
Which persona is the primary focus for the Workspace?
,What data should the user see in the Workspace?
What visualizations are most useful for Workspace users?
What layout will make users most productive? - ✔✔The following are considerations when
designing a Workspace for an application
Experience - ✔✔the following section on the App Home tab is used to create and configure
Workspaces for an application built in App Engine Studio
Containers - ✔✔___________ are a type of component used to structure the layout of a
Workspace.
Containers - ✔✔___________________ structure the layout and non-container components
add interaction or present data in the Workspace.
Layout
Config
Styles - ✔✔The following are tabs that open panes on the Configuration panel
Stage
Configuration panel - ✔✔The following are panels in the UI Builder
Workspaces - ✔✔____________ are intended to be targeted to a specific type of user of an
application.
Data source - ✔✔What needs to be configured when adding a data visualization to a
Workspace?
Data visualizations require a __________________ before any other options can be configured
, ServiceNow Agent mobile application - ✔✔There is no charge to install the
________________________________ on mobile devices
The __________________________ is available for iPads
Name
Description
Tables
Available offline - ✔✔The following are configuration fields when creating a mobile
experience
Studio - ✔✔System Administrators can edit mobile experiences in
App Engine Studio - ✔✔Mobile experiences cannot be edited in
always be accessed - ✔✔Mobile experiences can ______________ from any supported iOS
or Android devices.
read-only - ✔✔Offline Mode is ________________ for mobile experiences
downloaded (cached) - ✔✔Records must be intentionally _______________ before going
into Offline Mode.
local cache - ✔✔Offline Mode works from a _______________________. Users do not have
access to the current state of records in the database when working in Offline mode
records - ✔✔In Offline Mode, downloading the cache downloads all ___________ security
allows a user to see
