©THESTAR 2024/2025 ALL RIGHTS RESERVED 12:54PM.
DELL CLIENT ASSESSMENT 2024-2025
ACTUAL Exam Questions And Answers
2025 Update.
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation - Answer✔What are the advantages of SSD when compared to traditional HDD
ePSA - Answer✔Which Dell Diag tool can be used as a troubleshooting tool when the system
fails to boot into the OS
Jumper is at SERVICE_MODE - Answer✔Why sometimes the values in BIOS cannot be saved and
shows as manufacturing mode
System board replacement - Answer✔When would you run the RMA Shim tool on a
Chromebook
Reset NVRAM to Disabled - Answer✔To preserve BIOS settings before recovering it, user need
to
System acceleration solution
Pairs memory and storage - Answer✔What is correct about Intel Optane Memory
F12 - Answer✔Which key is used to access the one time boot menu while restarting the
computer
True - Answer✔FastBoot is the Pre-Boot environment of Android that starts before Android
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST - Answer✔Which of the following statements are true about the new PSU
BIST
1
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED 12:54PM.
Select All - Answer✔Select steps involved in unpackaging parts
CTRL+Esc - Answer✔Which of the following is the correct way to trigger BIOS Recovery 2
between processor & heatsink - Answer✔What is Thermal Grease
Vostro - Answer✔Which is the notebook computer category that is designed to be suitable for
small orgs with little or no IT staff
True - Answer✔Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
DOS Test
Individual Diag
Windows Test - Answer✔PC Doctor USB solution offers
true - Answer✔After system board replacement, a field tech can input the service tag value
only once
Bios - Answer✔If the system is not booting into the OS, how can you check if the HD is detected
blinking (2,6) - Answer✔What is the status of the power LED when a system board failure has
occurred
Change boot mode to UEFI
Enable Legacy Option ROMS
Enable Secure Boot - Answer✔You are fixing a computer running Windows 8.1 and its not
booting. which of the bios settings will you change
ZIF Socket cover is placed back
ESD bag is used - Answer✔To Prevent CPU pings from being bent or any damage to the system
board which has to be returned to dell, techs must ensure that
Encrypted HD
HD with password set - Answer✔The BIOS Recovery 2 does not support recovery from
From the edges/sides - Answer✔How should technicians handle the PCBs while dismantling or
repackaging them
If BT disabled label is present - Answer✔When do you select the BT Disabled setting in SMMM
No POST/No Boot - Answer✔when to use RTC Reset
Will erase all personal data and downloaded applications of the tablet - Answer✔What does
Factory Data Reset do on a Dell Venue Tablet
Connect system to AC Power
2
DELL CLIENT ASSESSMENT 2024-2025
ACTUAL Exam Questions And Answers
2025 Update.
Lower Latency
Less prone to physical failures
Faster RW speeds
Silent operation - Answer✔What are the advantages of SSD when compared to traditional HDD
ePSA - Answer✔Which Dell Diag tool can be used as a troubleshooting tool when the system
fails to boot into the OS
Jumper is at SERVICE_MODE - Answer✔Why sometimes the values in BIOS cannot be saved and
shows as manufacturing mode
System board replacement - Answer✔When would you run the RMA Shim tool on a
Chromebook
Reset NVRAM to Disabled - Answer✔To preserve BIOS settings before recovering it, user need
to
System acceleration solution
Pairs memory and storage - Answer✔What is correct about Intel Optane Memory
F12 - Answer✔Which key is used to access the one time boot menu while restarting the
computer
True - Answer✔FastBoot is the Pre-Boot environment of Android that starts before Android
To restart the PSU BIST
Ensure to disconnect AC power
To start the PSU BIST - Answer✔Which of the following statements are true about the new PSU
BIST
1
, ©THESTAR 2024/2025 ALL RIGHTS RESERVED 12:54PM.
Select All - Answer✔Select steps involved in unpackaging parts
CTRL+Esc - Answer✔Which of the following is the correct way to trigger BIOS Recovery 2
between processor & heatsink - Answer✔What is Thermal Grease
Vostro - Answer✔Which is the notebook computer category that is designed to be suitable for
small orgs with little or no IT staff
True - Answer✔Dell desktop portfolios include Optiplex, Inspiron, Vostro, Precision, XPS, AIO
DOS Test
Individual Diag
Windows Test - Answer✔PC Doctor USB solution offers
true - Answer✔After system board replacement, a field tech can input the service tag value
only once
Bios - Answer✔If the system is not booting into the OS, how can you check if the HD is detected
blinking (2,6) - Answer✔What is the status of the power LED when a system board failure has
occurred
Change boot mode to UEFI
Enable Legacy Option ROMS
Enable Secure Boot - Answer✔You are fixing a computer running Windows 8.1 and its not
booting. which of the bios settings will you change
ZIF Socket cover is placed back
ESD bag is used - Answer✔To Prevent CPU pings from being bent or any damage to the system
board which has to be returned to dell, techs must ensure that
Encrypted HD
HD with password set - Answer✔The BIOS Recovery 2 does not support recovery from
From the edges/sides - Answer✔How should technicians handle the PCBs while dismantling or
repackaging them
If BT disabled label is present - Answer✔When do you select the BT Disabled setting in SMMM
No POST/No Boot - Answer✔when to use RTC Reset
Will erase all personal data and downloaded applications of the tablet - Answer✔What does
Factory Data Reset do on a Dell Venue Tablet
Connect system to AC Power
2
