Systems Leadership for Continuous Quality
Midterms Exam Review (Qns & Ans)
2025
1. Which of the following best defines Systems Leadership
within healthcare?
A. Leadership that focuses solely on clinical outcomes.
B. Leadership that integrates various components of the
healthcare system to improve overall quality.
C. Leadership that centers on financial profitability.
D. Leadership that operates in isolation from other healthcare
disciplines.
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, ANS: B
Rationale: Systems Leadership encompasses an
understanding of the interconnections within healthcare settings
and focuses on integrating these components to enhance quality
across the board.
2. What is the primary focus of Continuous Quality
Improvement (CQI) in the healthcare system?
A. Maintaining current standards without changes.
B. A systematic approach to eliminating variations in clinical
practice.
C. Temporary solutions to quality issues.
D. Individual blame for errors in clinical practice.
ANS: B
Rationale: CQI involves a systematic method aimed at
reducing variability to improve overall care quality and outcomes.
3. Which leadership style is often associated with successful
implementation of continuous quality improvement initiatives?
A. Autocratic
B. Bureaucratic
C. Transformational
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, D. Laissez-Faire
ANS: C
Rationale: Transformational leadership is characterized by
inspiring and motivating team members to exceed expectations,
which is crucial for fostering a culture of continuous
improvement.
4. When implementing change in a healthcare setting, which
model is most suited for guiding continuous quality improvement
efforts?
A. Lewin's Change Model
B. Rogers’ Diffusion of Innovation Theory
C. Kotter’s 8-Step Change Model
D. Plan-Do-Study-Act (PDSA) Cycle
ANS: D
Rationale: The PDSA Cycle is specifically designed for
iterative testing and continuous quality improvement, making it
suitable for systematic evaluation and enhancement.
5. What is a key component of the Systems Leadership
approach?
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, A. Isolated decision-making
B. Advocacy for only top-down administrative mandates
C. Collaboration across all levels of the healthcare system
D. Singular focus on patient satisfaction metrics
ANS: C
Rationale: Systems Leadership emphasizes collaboration and
inclusion of diverse voices across the organization to improve
healthcare outcomes.
Fill-in-the-Blank Questions:
6. _______ is a process utilized in Systems Leadership to
consistently monitor and improve healthcare practices for better
outcomes.
ANS: Continuous Quality Improvement
Rationale: CQI is essential in Systems Leadership to sustain
ongoing assessments and enhancements in healthcare services.
7. In the context of healthcare quality, _______ involves
understanding and managing interdependencies within a
healthcare organization.
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