reative thinking
& roblem solving
(4.1)
Problem-Solving
Difference between Decision Making & Problem-Solving
DECISION MAKING PROBLEM-SOLVING
- Done by 1 person/senior mngment - Probl can be solved by a group or an
(Makes it authoritative) idivi TM. (Makes it Inclusive)
- The person will consider various alt’s b4 - The group will generate/ID various
deciding the best one solu’s & then critically eval each one
- This process is part of prob-solv cycle - This process of analysing a situa will
bcs decisions need 2 be taken in each help the group 2 ID strategies that will
step bring abt change.
PROBLEM-SOLVING STEPS
1. IDENTIFY THE PROBLEM 2. DEFINE THE PROBLEM
○ Acknowledge there is a prob b4 ○ Define all the posb causes of
it can be solved the prob
3. IDENTIFY ALTERNATIVE 4. EVALUATE ALTERNATIVE
SOLUTIONS SOLUTIONS
○ Decide what seems 2 be the ○ Consider the adv & disadv of
best solu’s to the prob each altv solu
& roblem solving
(4.1)
Problem-Solving
Difference between Decision Making & Problem-Solving
DECISION MAKING PROBLEM-SOLVING
- Done by 1 person/senior mngment - Probl can be solved by a group or an
(Makes it authoritative) idivi TM. (Makes it Inclusive)
- The person will consider various alt’s b4 - The group will generate/ID various
deciding the best one solu’s & then critically eval each one
- This process is part of prob-solv cycle - This process of analysing a situa will
bcs decisions need 2 be taken in each help the group 2 ID strategies that will
step bring abt change.
PROBLEM-SOLVING STEPS
1. IDENTIFY THE PROBLEM 2. DEFINE THE PROBLEM
○ Acknowledge there is a prob b4 ○ Define all the posb causes of
it can be solved the prob
3. IDENTIFY ALTERNATIVE 4. EVALUATE ALTERNATIVE
SOLUTIONS SOLUTIONS
○ Decide what seems 2 be the ○ Consider the adv & disadv of
best solu’s to the prob each altv solu
