HPEX 445 EXAM I
What are direct care settings? correct answersOrganizations that provide
care directly to a patient, resident or client
What are non-direct care settings? correct answersSupport the care of
individuals through products and serves;not directly involved in
providing persons with care
What is the BLS? correct answersBureau of Labor Statistics
What is the expected growth in healthcare from 2008 to 2018? correct
answers16%
What does the BLS predict of direct-care employment growth? correct
answersa 16% growth in employment of medical and health service
managers; mainly managerial positions in outpatients centers, clinics,
physician practices and hospitals
What is the importance of managers? correct answersThey are needed to
make certain that organizational tasks are carried out
What are the two domains that managers must consider as they carry out
various tasks and make decisions? correct answersInternal and External
What are external domains? correct answersThe influences, resources, and
activities that exist outside the boundary of the organization but
significantly affect the organization.
What are stakeholders? correct answersPeople or organizations that are
invested in the program, are interested in the results of the evaluation,
and/or have a stake in what will be done with the results of the evaluation.
Representing their needs and interests throughout the process is
fundamental to good program evaluation.
What are some examples of external domains? correct answers-Community
needs
-Licensure
-Accreditation
-Regulations
Stakeholder
Demands
-Competitors
-Medicare and
Medicaid
-Insurers
, What are internal domains? correct answersAreas of focus that the
managers need to address on a daily basis; Staffing, financial performance,
and quality of care
What is the definition of management? correct answersThe process,
comprised of social and technical functions and activities, occurring within
organizations for the purpose of accomplishing predetermined objectives
through human and other resources
How does management work? correct answersManagers work through
others to accomplish organizational goals
What is management? correct answersIt is the process of accomplishing the
goals of an organization through the effective use of people and resourses
What are the 6 management functions that managers carry out? correct
answers1.) Planning
2) Organizing
3) Staffing
4) Controlling
5) Directing
6) Decision Making
What is planning? correct answersThis function requires the manager to set
a direction and determine what needs to be accomplished. It means setting
priorities and deterring performance targets
What is organization? correct answersThe overall design of the organization
or specific division, unit, or serves for which the manager is responsible;
designating reporting relationships as inertial patterns of interaction;
determining positions, teamwork assignments, and distribution of authority
and responsibility
What is staffing? correct answersAcquiring and retaining human resources ;
developing and minting the workforce through various strategies
What is controlling? correct answersMonitoring staff activities and
performance, and taking appropriate actions for corrective action to
increase performance
What is directing? correct answersInitiating action in the organization
trough effective leadership and motivation of , and communication with,
subordinates
What is decision making? correct answersThis function is critical to all of the
aforementioned management functions and means making effective
decisions based on consideration of benefits and the drawbacks of
alternatives
What are the Managerial competencies needed by managers to effectively
carry out the six management functions? correct answers1.) Conceptual
2.) Technical
What are direct care settings? correct answersOrganizations that provide
care directly to a patient, resident or client
What are non-direct care settings? correct answersSupport the care of
individuals through products and serves;not directly involved in
providing persons with care
What is the BLS? correct answersBureau of Labor Statistics
What is the expected growth in healthcare from 2008 to 2018? correct
answers16%
What does the BLS predict of direct-care employment growth? correct
answersa 16% growth in employment of medical and health service
managers; mainly managerial positions in outpatients centers, clinics,
physician practices and hospitals
What is the importance of managers? correct answersThey are needed to
make certain that organizational tasks are carried out
What are the two domains that managers must consider as they carry out
various tasks and make decisions? correct answersInternal and External
What are external domains? correct answersThe influences, resources, and
activities that exist outside the boundary of the organization but
significantly affect the organization.
What are stakeholders? correct answersPeople or organizations that are
invested in the program, are interested in the results of the evaluation,
and/or have a stake in what will be done with the results of the evaluation.
Representing their needs and interests throughout the process is
fundamental to good program evaluation.
What are some examples of external domains? correct answers-Community
needs
-Licensure
-Accreditation
-Regulations
Stakeholder
Demands
-Competitors
-Medicare and
Medicaid
-Insurers
, What are internal domains? correct answersAreas of focus that the
managers need to address on a daily basis; Staffing, financial performance,
and quality of care
What is the definition of management? correct answersThe process,
comprised of social and technical functions and activities, occurring within
organizations for the purpose of accomplishing predetermined objectives
through human and other resources
How does management work? correct answersManagers work through
others to accomplish organizational goals
What is management? correct answersIt is the process of accomplishing the
goals of an organization through the effective use of people and resourses
What are the 6 management functions that managers carry out? correct
answers1.) Planning
2) Organizing
3) Staffing
4) Controlling
5) Directing
6) Decision Making
What is planning? correct answersThis function requires the manager to set
a direction and determine what needs to be accomplished. It means setting
priorities and deterring performance targets
What is organization? correct answersThe overall design of the organization
or specific division, unit, or serves for which the manager is responsible;
designating reporting relationships as inertial patterns of interaction;
determining positions, teamwork assignments, and distribution of authority
and responsibility
What is staffing? correct answersAcquiring and retaining human resources ;
developing and minting the workforce through various strategies
What is controlling? correct answersMonitoring staff activities and
performance, and taking appropriate actions for corrective action to
increase performance
What is directing? correct answersInitiating action in the organization
trough effective leadership and motivation of , and communication with,
subordinates
What is decision making? correct answersThis function is critical to all of the
aforementioned management functions and means making effective
decisions based on consideration of benefits and the drawbacks of
alternatives
What are the Managerial competencies needed by managers to effectively
carry out the six management functions? correct answers1.) Conceptual
2.) Technical
