©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED 11:36AM A+
Publix manager test Questions And Answers
|Latest 2025 | Guaranteed Pass.
R&P - Answer✔reference and procedure
P&L - Answer✔Profit and loss
WOR - Answer✔weekly operating report
When did publix start? - Answer✔1930
Where was the first publix? - Answer✔Winter Haven Florida
Temp Danger Zone - Answer✔40-140 %
PC73 - Answer✔computer program used to find out basic product info
RS30 - Answer✔Computer program used to manage shelf tags
sub departments in grocery - Answer✔11,12,13,14,15
11 - Answer✔dry
12 - Answer✔HBC
13 - Answer✔Housewares
14 - Answer✔Dairy
15 - Answer✔Frozen
FIFO - Answer✔first in first out
PPM - Answer✔Parts per million
PPE - Answer✔personal protective equipment
TEAM - Answer✔Together everyone achieves more
6 inch rule - Answer✔store everything 6" off the ground
WSO - Answer✔work space organization
1
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED 11:36AM A+
RBU - Answer✔retail business unit
what are the 5 s's? - Answer✔s1- sort and remove
s2- shine
s3- set locations and visual cues
s4- standardize
s5- sustain
what is the 4-inch rule? - Answer✔keep 4 inches between item and the wall
what is the danger zone? - Answer✔zone of temperatures where bacteria levels grow
merchandise - Answer✔comes in ready to be sold
ingredients - Answer✔have to prep before selling it
Most important thing as managers that they are supposed to do? - Answer✔drive sales
how long do you have with cold items before bacteria grows - Answer✔4 hours
5 steps to great customer service ? - Answer✔1. friendly greeting
2. discovery
3. recommendation
4. affirmation
5. invitation
what is the 6 inch rule? - Answer✔The 6 inch rule requires that you to store products at least six
inches off the floor on a shelf or other device designated for permanent storage. the 6-inch rule
is designed to safeguard products by keeping them off the floor and away from potential
contamination by pests or cleaning chemicals and aid in effective cleaning.
NOTE: Products stored on pallets meet these requirements
what is the 18 inch rule? - Answer✔The 18 inch rule requires you to ensure all store fire
sprinklers have sufficiently space to operate effectively.
what is the 3 foot rule? - Answer✔store products at least three feet from the building when
stored outside and leave a 3 foot pathway
what approach should you use when confronting an angry customer? - Answer✔the CALM
approach
what is calm? - Answer✔C- stay calm
A- apologize for the problem
2
Publix manager test Questions And Answers
|Latest 2025 | Guaranteed Pass.
R&P - Answer✔reference and procedure
P&L - Answer✔Profit and loss
WOR - Answer✔weekly operating report
When did publix start? - Answer✔1930
Where was the first publix? - Answer✔Winter Haven Florida
Temp Danger Zone - Answer✔40-140 %
PC73 - Answer✔computer program used to find out basic product info
RS30 - Answer✔Computer program used to manage shelf tags
sub departments in grocery - Answer✔11,12,13,14,15
11 - Answer✔dry
12 - Answer✔HBC
13 - Answer✔Housewares
14 - Answer✔Dairy
15 - Answer✔Frozen
FIFO - Answer✔first in first out
PPM - Answer✔Parts per million
PPE - Answer✔personal protective equipment
TEAM - Answer✔Together everyone achieves more
6 inch rule - Answer✔store everything 6" off the ground
WSO - Answer✔work space organization
1
, ©THEBRIGHT 2024/2025 ALL RIGHTS RESERVED 11:36AM A+
RBU - Answer✔retail business unit
what are the 5 s's? - Answer✔s1- sort and remove
s2- shine
s3- set locations and visual cues
s4- standardize
s5- sustain
what is the 4-inch rule? - Answer✔keep 4 inches between item and the wall
what is the danger zone? - Answer✔zone of temperatures where bacteria levels grow
merchandise - Answer✔comes in ready to be sold
ingredients - Answer✔have to prep before selling it
Most important thing as managers that they are supposed to do? - Answer✔drive sales
how long do you have with cold items before bacteria grows - Answer✔4 hours
5 steps to great customer service ? - Answer✔1. friendly greeting
2. discovery
3. recommendation
4. affirmation
5. invitation
what is the 6 inch rule? - Answer✔The 6 inch rule requires that you to store products at least six
inches off the floor on a shelf or other device designated for permanent storage. the 6-inch rule
is designed to safeguard products by keeping them off the floor and away from potential
contamination by pests or cleaning chemicals and aid in effective cleaning.
NOTE: Products stored on pallets meet these requirements
what is the 18 inch rule? - Answer✔The 18 inch rule requires you to ensure all store fire
sprinklers have sufficiently space to operate effectively.
what is the 3 foot rule? - Answer✔store products at least three feet from the building when
stored outside and leave a 3 foot pathway
what approach should you use when confronting an angry customer? - Answer✔the CALM
approach
what is calm? - Answer✔C- stay calm
A- apologize for the problem
2
