Section 1 Test Exam Questions And Answers
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1. Maximize engagement and retention - ANSWER Analyze and engage
with multiple senses
Build in daily review
Build in cumulative review
2. Passive communication style - ANSWER I do not express my needs,
desires and opinions directly and I put others' needs above my own.
Often leads to misunderstanding, built-up anger, or resentment.
Examples of this: I am OK with what you want to do. & not making eye
contact
3. Aggressive communication style - ANSWER I am direct in expressing
my needs, desires and opinions giving little or no thought to other
people's feelings.
, Often alienates and hurts others
Examples of this: get over it, finger-pointing, eye rolling, crossing arms
4. passive-aggressive communication - ANSWER communication style
which is characterized by the desire to avoid conflict but still
manipulates the situation to meet the end goal
Exerting control over others by using sarcasm, indirect communication,
and avoiding conversations
Examples of this: silent treatment, spreading rumors, sabotaging others
efforts while having passive statements
5.assertive communication - ANSWER communication that takes a
listener's feelings and rights into account, while asserting your own.
People often misinterpret assertive as aggression, especially with women
Most likely to lead to respect and long-term relationships
Examples of this: makes eye contact straight posture, relaxed gestures
6. Overcoming cognitive distortions - ANSWER Focus on positives