Marking Scheme A+ Pass
Linking (High) - Answer-Connecting two or more oeople based on shared feelings or
experiences
Why its high: Gives common ground, helps person see the other persons perspective
/.Linking Example - Answer-You and Mary are both stressed out by Spanish class
/.I statement (High) - Answer-Statement including the emotion, action, and end result
Why its high: Brings out of "red zone", shows empathy, opens for deeper conversation
/.Example of I statement - Answer-I feel upset when we argue, i wish we didnt fight with
eachother
/.Open Question (High) - Answer-A question thay requires a multiple word answer
Why its high: Keeps conversation going, shows interest
/.Open Question Example - Answer-How do you feel about the argument?
/.FFR (High) - Answer-A statement saying how the person feels
Why its high: Puts emotions to words, shows understanding
/.Example of FFR - Answer-You feel overwhelmed
/.Summarizing/Clarifying (High) - Answer-1 to 2 sentences summarizing what the
speaker said
Why its high: Shows you are listening, makes speaker feel heard
/.Example of summarizing/clarifying - Answer-Youre worries about your grade in
Spanish class because you did poorly on a test
/.Simple Acknowledgment (High) - Answer-A subtle gesture or utterance
Why its high: Shows listening, encourages speaker to keep talking
/.Example of Simple Acknowledgment - Answer-*nods*
/.Analyzing and Interpreting (Low) - Answer-Looking for the meaning of why someone
feels a certain way
/.Reassuring/Supporting (Low) - Answer-Saying something to make someone feel better
/.Closed Question (Low) - Answer-Question that gives a one word answer